Fantastic pre sales service but more importantly after sales superb. No issue too small. Bought specialised bike 4 weeks ago and can't fault the service. Get the impression that they all love cycli... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing service. Bike came much sooner than expected. Courtesy call to arrange delivery so I could make sure someone was in. Bike packaging was super secure and final bike set up required minimal effo... See more
Slight delay due to a supply chain issue. I was kept up to date along the way and in the end the guys shopped around other stores and despatched my order from existing stock. Yes something went slight... See more
LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more
Company details
- #42 of 95 best companies in Bicycle Shop
- #18 of 32 best companies in Bicycle repair shop
- #8 of 12 best companies in Recreation centre
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, United Kingdom
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
4.7
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Great Service!
When collecting the bike the young lad helped swap the pedals over for me and set up my suspension for my weight. Great service!
9 July 2026
Excellent Customer Service
Excellent service sourcing the correct SRAM DUB BB, and fitting FOC, following the delivery of a mismatched BB.
29 June 2026
Leisure lakes Coventry is a brilliant…
Leisure lakes Coventry is a brilliant bike shop, great stock but also willing to order stuff you need at a competitive price.
The staff are fantastic, highly knowledgeable and super friendly making it my 1st choice for bike shop
30 June 2026
Easy online shopping
Ordered online and collected in store at Breaston.
Very friendly and my items were ready for me to collect.
22 June 2026
Ordered a cube balance bike for my…
Ordered a cube balance bike for my grandson which looked great on the page and had great reviews .I looked on a few sites but decided to order the cube bike from here as it had good reviews . Order came quickly the bike was great for my grandson and great quality , only disappointment was that the bike colour was not what I had ordered for him but he loved the bike anyway .
22 June 2026
Great experience and would definitely…
Great experience and would definitely be ordering from them again
29 June 2026
Easy to deal with but a little let down.
Easy to deal with and pleasant staff.
Had to travel over an hour to get my bike which is fine.
Once I got it home it just didn’t feel right. The gears seemed clunky, breaks a little weak and just a bit loose all together.
Took the bike directly to Trek and they confirmed it wasn’t set up correctly, nothing was torqued to spec, breaks weren’t set up correctly, nor the gears.
This was a little disappointing, but all is well now and I’m happy with the bike.
I don’t think I’d use this branch for servicing based off this encounter unfortunately.
22 June 2026
All good, but missing email notifications
Good quality, competitive prices.
The only thing that was frustrating is that there was no email notification that the parcel had arrived to the post office. I only discovered it in two days by checking the tracking number.
28 June 2026
Great price on mtb parts
20 June 2026
Fantastic pre sales and post sales service
Fantastic pre sales service but more importantly after sales superb. No issue too small. Bought specialised bike 4 weeks ago and can't fault the service. Get the impression that they all love cycling. Big shout out for Andy, Cameron and the other guy who very simply explained how I could improve my cycling.
11 July 2026
Unprompted review
Exceptional company.
Supper quality and service.
Only time will tell about durability so as to match the price.
I am very confident that every single item they sell will easily exceed expectations.
Keep up the great work.
Also, sizing is second to none.
11/10
27 June 2026
All the bikes are quality so I'm gna…
All the bikes are quality so I'm gna use leisure lakes for all my future purchases
19 June 2026
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