Fantastic pre sales service but more importantly after sales superb. No issue too small. Bought specialised bike 4 weeks ago and can't fault the service. Get the impression that they all love cycli... See more
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Review summary
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Amazing service. Bike came much sooner than expected. Courtesy call to arrange delivery so I could make sure someone was in. Bike packaging was super secure and final bike set up required minimal effo... See more
Slight delay due to a supply chain issue. I was kept up to date along the way and in the end the guys shopped around other stores and despatched my order from existing stock. Yes something went slight... See more
LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more
Company details
- #42 of 95 best companies in Bicycle Shop
- #18 of 32 best companies in Bicycle repair shop
- #8 of 12 best companies in Recreation centre
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, United Kingdom
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
4.7
Excellent
8k reviews
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This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Within an hour after ordering I…
Within an hour after ordering I received a text giving me an update on the order and what stage it was at. I had constant updates on delivery and when to expect delivery etc. fantastic communication and personal touch. Really pleased I ordered from here and would certainly recommend.
16 June 2026
Great helmet
Great helmet. Problem with delivery but customers service dealt with the issue
8 June 2026
The bike was built by the technician…
The bike was built by the technician who contacted me to agree the delivery date. Excellent so far. Unfortunately the delivery arrived a day early when I was not here. On second attempt the delivery man dragged and dropped the package out of his van, clearly upside down, which I challenged him on, but he was not interested. Out of the righted box, the back wheel had clearly been dislocated from the frame and slipped the chain in transit. Fortunately I could resolve these issues without any significant detriment. A few days of use and the saddle rotated due to clamp undertightening. Other than that, this Cube bike is great for a teenage rider, but really - check those torque settings and get a new courier.
3 June 2026
Brilliant
Brilliant. Super helpful. I unexpectedly needed a spare part urgently. Leisure bikes went out of their way to make sure I received the part when it was needed.
1st class service.
15 June 2026
Reply from Leisure Lakes Bikes
Thank you for sharing your feedback with us. I am incredibly sorry for the delay you experienced while waiting for assistance during your visit. Delivering prompt and attentive service is always our goal, and it’s clear we fell short this time.
We are currently addressing our floor scheduling with the team to ensure we have better coverage so this doesn't happen again. We truly value your patience and your business, and we hope you'll give us another chance to provide you with the seamless experience you deserve next time.
Best regards,
LLB
Great price and delivered on time
Great price and delivered on time, what more can you ask for.
11 June 2026
Great choice
Great choice, great availability, great service and recievied my bike within 2 weeks. Excellent service.
12 June 2026
Competitive Prices & Quick Delivery
19 May 2026
My Grandson really loved his new pedals…
My Grandson really loved his new pedals and mountain biking clothes.
11 June 2026
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