Fantastic pre sales service but more importantly after sales superb. No issue too small. Bought specialised bike 4 weeks ago and can't fault the service. Get the impression that they all love cycli... See more
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Company details
- #42 of 95 best companies in Bicycle Shop
- #18 of 32 best companies in Bicycle repair shop
- #8 of 12 best companies in Recreation centre
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Contact info
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, United Kingdom
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
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Replied to 80% of negative reviews
Typically replies within 1 week
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Prompt delivery and very pleased with…
Prompt delivery and very pleased with the product .
Last minute gift for someone
Last minute gift for someone. Delivery was fast and on time.
Good prices.
Will use again in the future.
We ordered via the website which was…
We ordered via the website which was quick easy and straightforward, there’s plenty of information and help if needed we were kept well informed by email from the order receipt to dispatch and the day the parcel would be arriving, the bike arrived via delivery truck within a few days, the delivery guy was very friendly and helpful taking care while carrying the package to the door, the bike/parts were well packaged, the information within the package was very helpful you receive a material envelope /bag with all the booklets inside plus a black pulley bag extra, the bike it self is a fab design clean lines hidden brake wires so nice and tidy and protected, my son is over the moon and has not been off it it’s give him a senses of freedom he can go on long rides, what else can I say if your debating wether to purchase or not don’t hesitate you won’t be disappointed with leisure lakes or the bike 👍🏻
Start to finish a great experience
Start to finish a great experience. Ordered the bike online and collected from the Cheltenham branch.
Was fitted to the bike with no rushing to get me out the door. A++ and will use you for its first service!
Specialized bike - issue resolution
Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to wait for a new bike to be delivered. Ben Tyrrell at LL kept me in the picture while I was waiting and the replacement bike arrived quickly. I'm really pleased with it and their service response.
Fast service
I ordered a full face helmet that turned out to be too small. It was exchanged and then resent within 48hrs. Love the helmet and can not fault my experience with them.
tyres are just what I wanted
Great customer service
Bike arrived for collection on time and staff went out of their way to help sort out a correct pannier rack, which was not as straightforward a process as it should have been. Very pleased with my purchase.
Great online selection at reasonable prices
Great online selection of quality components/kit with detailed descriptions so you can be sure you have the right item. Delivery reliable and well communicated. Reasonable prices.
Good service
Good service, need to maybe update website a bit more often on stock changes but dealt with well and quick and useful responses.
Order from Leisure Lakes Bikes was…
Order from Leisure Lakes Bikes was straight forward with good communication and fast delivery. Would definitely use again in the future. Many thanks.
Goggles and gloves arrived on time and…
Goggles and gloves arrived on time and were of a good fit and satisfactory quality. Bit pricey, but for known makes they were reasonable.
Excellent customer service on line…
Excellent customer service on line items arrived on time
Sorted a big cycle scheme order for me
Sorted a big cycle scheme order for me. Very flexible, friendly and helpful and made the whole process super easy. Thanks
Lofty and Andrew best mechanics in town
Lofty and Andrew are the best mechanics in town! Pleasure to deal with and bike runs like new every time I get a service. Staff at the Bury branch always friendly and helpful.
Very pleasant experience
Very pleasant experience when shopping for a new bike. Knowledgeable staff, all questions answered. Martin did my new bike handover, fitted my bar risers and saddle and was generally very attentive. Can't fault anything. Would not hesitate to shop there again.
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