Lightfoot Reviews 

1,316
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers had a great experience with this company. Customers praise the app and system for significantly improving driving skills and promoting safer habits. Many find the app easy to use, appreciating its help in driving carefully and economically. Reviewers also highlight engaging competitions and incentives, offering opportunities to win prizes and making the experience rewarding. The support team is often commended for quick, helpful assistance. However, some people mentioned the system can be overly sensitive, penalizing necessary acceleration or specific vehicle types like hybrid vans. A few other people also felt the app lacks detailed feedback on score changes, making improvement difficult. Additionally, some reviewers noted that winning prizes is rare or the prize system is unclear.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the app easy to use and helpful... See more

Product

Customers consistently note ambiguous experiences with the product, with some reviewers praising it as a... See more

Application

Reviewers highlight positive aspects of the app, praising its ability to improve driving and environmental... See more

Staff

Customers had positive experiences with staff, praising their helpfulness and efficiency. Reviewers... See more

Competition

Clients share positive opinions on competition, finding them to be a great incentive for good driving and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good App, makes you drive safer naturally, the odd small prize is a great incentive My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see... See more

Company replied

Rated 5 out of 5 stars

After having a mid route change of van, I was awarded five penalties on my original vehicle. I contacted Lightfoot to explain that a change of vehicle had occurred and the penalty points were at a t... See more

Company replied

Rated 5 out of 5 stars

Expectations set, managed and surpassed! Great customer service, realistic pricing and an outstanding result. genuinely a lovely guy to deal with and deserves to be very successful! We'll use Colin a... See more

Company replied

Rated 5 out of 5 stars

I've driven for over 40 years and can honestly say that lightfoot has taught me to be a better driver in the last few years. Even when you drive a vehicle without Lightfoot, it becomes apparent that y... See more

Company replied


Company details

  1. #11 of 13 best companies in Telematics Service
  2. #108 of 122 best companies in Business-to-Business service
  3. #47 of 67 best companies in Electronics Company
  4. #20 of 23 best companies in Electronics manufacturer
  5. #11 of 12 best companies in GPS supplier
  6. #88 of 126 best companies in Software company

Written by the company

Lightfoot has been specifically designed to help businesses run safer and more efficient fleets.​ Unlike traditional big-brother black boxes, Lightfoot is all about the driver, the human-in-the-machine, and the person with the power to make the difference. ​ Lightfoot empowers those in the driving seat to drive change by adapting their driving style through visual and audible prompts from our unique in-cab device. ​ When drivers adapt to Lightfoot's smoother driving style, they become 'Elite Drivers' (scoring 85% or above). For some drivers that’s a big change, for others a small change, for some it’s no change at all.​ ‘Elite Drivers’ receive benefits and rewards via the Lightfoot app, which includes features such as The Drivers Lottery where 1 in 10 ‘Elite Drivers’ win cash prizes every week - we are the world’s first technology to reward better driving.​ When a fleet as a whole achieves Elite status, this can result in reductions in fuel consumption and emissions of up to 15%, reductions accidents by up to 40% and wear and tear costs reduced by up to 45%. ​ Lightfoot is the only Insurer-endorsed driver safety technology thanks to validated accident reduction results seen over millions of miles of driving data. ​ Lightfoot is installed in 30k+ vehicles and is used by 50k+ drivers from more than 200 companies who are committed to safer, greener and more efficient motoring.​ If you are a business customer already using Lightfoot and require support, please contact your Account Manager or support@lightfoot.co.uk ​ ​ If you’re a Lightfoot driver – our Engagement Team would love to hear about your experience through driverrewards@Lightfoot.co.uk - the Engagement team are here exclusively to help you the drivers, not your employers. ​ We understand that changing years of driving habits can be challenging and even irritating at first. Remember, you don’t need to be perfect, the target is 85% not 100%, which gives you plenty of scope to drive in the amber and red when required and still achieve ‘Elite Driver’ status.​ We created our industry-first driver engagement platform – real cash, real rewards, real prizes, real winners – to ensure drivers are rewarded for challenge and inconvenience of adapting to Lightfoot. One in ten ‘Elite Drivers’ win cash prizes every week through The Drivers’ Lottery. ​ As a driver, you are one of more than 50,000 using Lightfoot. The vast majority of drivers are happy with the experience, but a tiny proportion (0.1%) have used this forum to express their displeasure. We hope that your experience has been a positive one and that you’re here just having a look around, but if you are frustrated and here to vent your rage then please instead contact our Engagement team via driverperks@Lightfoot.co.uk - the Engagement team are here exclusively to help you.. ​


Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,316)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this app

Love this app! A great way to be conscious of how you're driving.

30 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Great to hear - thanks for driving with Lightfoot and glad you're enjoying the insights on your driving and how you can improve!

Rated 1 out of 5 stars

dangerous

should be illegal. forced to break highway code every time you leave a junction/set off (accelerate oh so slow). maybe pk for city driving. but for high speed roads etc no no jo.

28 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

We're sorry you're not enjoying driving with Lightfoot or the insights it's giving you on your driving. It does take time sometimes to get used to adapting your driving style so you can improve your safety, sustainability and the cost-effectiveness of your driving.

Rated 5 out of 5 stars

Helps you driver better

Helps you driver save emissions and win prize money and competitions

17 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Mark, Thank you for this fantastic review. We are happy that you are happy with Lightfoot.

Rated 3 out of 5 stars

Voice is very distracting on high speed…

Voice is very distracting on high speed roads

2 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Terry, unfortunately, all new things are difficult to get used to, but as you learn to change your driving style, you will hear the voice prompts less.

Rated 4 out of 5 stars

Is good to know how good or bad I drive.

16 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello Donato, glad to hear you're finding Lightfoot useful! Remember, it's not really about how good a driver you are - sometimes you'll need to be a bit inefficient to be safe. Lightfoot is just there to nudge you on how to drive sustainably where you can. Keep enjoying it, and good luck in the competitions!

Rated 5 out of 5 stars

I drive a transit van it has got ad…

I drive a transit van it has got ad blue and turbo the light foot doesn't make allowances for the regeneration which is important for my van .

16 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Alexander, thank you very much for your feedback. I will pass this on to our engineers.

Rated 5 out of 5 stars

It's an easy app to download once done…

It's an easy app to download once done it does it its self. Competitions to enter for free. The chance to win elite driver status and get a freebie

9 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hi Jason, thank you for this great review, and for letting everyone know how easy it is to set up and start winning some free money.

Rated 4 out of 5 stars

TO SEE HOW MY DRIVING IS GOING KEEPING…

TO SEE HOW MY DRIVING IS GOING KEEPING UPTO DATE ON DRIVING ABILITY. MAKE REGULAR VECHILE CHECKS TO GET SERVICE AND REPAIRS. GETTING LOGS ON HOW LONG THIS HAVE BEFORE REPAIRS ARE NEEDED.

9 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello Simon, thank you for taking the time to leave this informative, positive review.

Rated 5 out of 5 stars

Using lightfoot to drive has given me confidence.

Using lightfoot to drive has given me confidence on the road, always careful and making the effort to drive to lightfoot standard. The competition encourages to drive more accurately.

2 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello, this is really great to hear! Thank you so much for your review and for highlighting the benefits.

Rated 5 out of 5 stars

Simple to log in

Simple to log in, good to see how I'm doing each week and l occasionally win a couple of pounds.

1 June 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello Peter, Thank you for this great review, and that you are enjoying the benefits of driving with Lightfoot.

Rated 5 out of 5 stars

Fun app

Fun app. Helps you find how good a driver you really are.

20 May 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello Ian, we are happy to read that you are finding it fun driving with LF, as well as being a better driver.

Rated 3 out of 5 stars

Finally got a win but I get a good…

Finally got a win but I get a good score every week

12 May 2026
Unprompted review
Lightfoot logo

Reply from Lightfoot

Hello Derron, just like the normal lottery, there is no guarantee that you will win, but we do ensure we always offer a 1 in 9 chance of winning, no matter how many people are eligible. With a chance to win up to £100 every week, we do recommend that you keep entering, as you could be the next big winner.

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