Good App, makes you drive safer naturally, the odd small prize is a great incentive My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After having a mid route change of van, I was awarded five penalties on my original vehicle. I contacted Lightfoot to explain that a change of vehicle had occurred and the penalty points were at a t... See more
Company replied
Expectations set, managed and surpassed! Great customer service, realistic pricing and an outstanding result. genuinely a lovely guy to deal with and deserves to be very successful! We'll use Colin a... See more
Company replied
I've driven for over 40 years and can honestly say that lightfoot has taught me to be a better driver in the last few years. Even when you drive a vehicle without Lightfoot, it becomes apparent that y... See more
Company replied
Company details
- #11 of 13 best companies in Telematics Service
- #108 of 122 best companies in Business-to-Business service
- #47 of 67 best companies in Electronics Company
- #20 of 23 best companies in Electronics manufacturer
- #11 of 12 best companies in GPS supplier
- #88 of 126 best companies in Software company
Written by the company
Lightfoot has been specifically designed to help businesses run safer and more efficient fleets. Unlike traditional big-brother black boxes, Lightfoot is all about the driver, the human-in-the-machine, and the person with the power to make the difference. Lightfoot empowers those in the driving seat to drive change by adapting their driving style through visual and audible prompts from our unique in-cab device. When drivers adapt to Lightfoot's smoother driving style, they become 'Elite Drivers' (scoring 85% or above). For some drivers that’s a big change, for others a small change, for some it’s no change at all. ‘Elite Drivers’ receive benefits and rewards via the Lightfoot app, which includes features such as The Drivers Lottery where 1 in 10 ‘Elite Drivers’ win cash prizes every week - we are the world’s first technology to reward better driving. When a fleet as a whole achieves Elite status, this can result in reductions in fuel consumption and emissions of up to 15%, reductions accidents by up to 40% and wear and tear costs reduced by up to 45%. Lightfoot is the only Insurer-endorsed driver safety technology thanks to validated accident reduction results seen over millions of miles of driving data. Lightfoot is installed in 30k+ vehicles and is used by 50k+ drivers from more than 200 companies who are committed to safer, greener and more efficient motoring. If you are a business customer already using Lightfoot and require support, please contact your Account Manager or support@lightfoot.co.uk If you’re a Lightfoot driver – our Engagement Team would love to hear about your experience through driverrewards@Lightfoot.co.uk - the Engagement team are here exclusively to help you the drivers, not your employers. We understand that changing years of driving habits can be challenging and even irritating at first. Remember, you don’t need to be perfect, the target is 85% not 100%, which gives you plenty of scope to drive in the amber and red when required and still achieve ‘Elite Driver’ status. We created our industry-first driver engagement platform – real cash, real rewards, real prizes, real winners – to ensure drivers are rewarded for challenge and inconvenience of adapting to Lightfoot. One in ten ‘Elite Drivers’ win cash prizes every week through The Drivers’ Lottery. As a driver, you are one of more than 50,000 using Lightfoot. The vast majority of drivers are happy with the experience, but a tiny proportion (0.1%) have used this forum to express their displeasure. We hope that your experience has been a positive one and that you’re here just having a look around, but if you are frustrated and here to vent your rage then please instead contact our Engagement team via driverperks@Lightfoot.co.uk - the Engagement team are here exclusively to help you..
Contact info
Winslade Park, EX5 1FY, Clyst St Mary, United Kingdom
- 01392340419
- support@lightfoot.co.uk
- www.lightfoot.co.uk
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It would be good to find out what you…
It would be good to find out what you lose points for, what does a triangle mean for example. I think it can be distracting because sometimes you watch the black box and not concentrate 100% on the road.
28 April 2026
Unprompted review
Reply from Lightfoot
Hi Tracey, we will soon be going into more depth regarding the warnings, as well as offering tailored coaching. In relation to that triangle warning you are referring to, it's usually a prompt to change gear, and we have a video regarding that: https://youtu.be/QEzLhXbqJHE?si=YplEpkhGnT16f6wV. Your device should be positioned just outside of your eyeline, so you only need to glance at it occasionally, as you would a speedometer or a satnav when you want to check your progress. If the position of the device is obstructing your view, please inform your manager so that this can be dealt with.
Reply from Lightfoot
Thanks for taking the time to leave a great review.
Quick to help and resolve my problem
Quick to help and resolve my problem
Thanks you team
22 April 2026
Reply from Lightfoot
Hi Jane, thank you for your valued review. This is what we like to hear.
Reply from Lightfoot
Thanks for taking the time to leave a great review. Congratulations on your win.
Had issues seeing my score
Had issues seeing my score, James from lightfoot managed to get the issue sorted quickly and responded very quickly to my problem, great support team.
17 April 2026
Reply from Lightfoot
Hi Harry, thank you very much for leaving this fantastic review. We will make sure James gets to see this, as it will make him very happy to hear.
Enjoyable
Good at giving info on my driving, and the leaderboard and competitions gamify it nicely
14 April 2026
Unprompted review
Reply from Lightfoot
Hello Stuart, thank you, this is really great to hear! Best of luck in the future competitions.
Reply from Lightfoot
Thanks for taking the time to leave a great review.
Great app
Great app, is a bit sensitive in times that it shouldn't be i.e joining a motorway.
Making us all better drivers.
4 April 2026
Unprompted review
Reply from Lightfoot
Hello Elzy, Glad you are enjoying the app. Please remember that you are in control of the vehicle and should use your own best judgment to drive safely. Lightfoot does not measure your speed but the efficiency of your driving. There are times when you must drive inefficiently, for example, joining a motorway from a slip road or at a roundabout. This is why we set the Elite Driver score at 85% to allow for real-world situations.
Lightfoot is an amazing tool
Lightfoot is an amazing tool. Every vehicle should have this fitted as standard! I have been driving for 37 years and since using Lightfoot, my driving has improved so much! My score every week is 99.9% I love it!
6 April 2026
Unprompted review
Reply from Lightfoot
Hello JP, we are so happy to read this! We are really happy to hear how much your driving has improved since driving with LF.
It makes you conscious of your driving…
It makes you conscious of your driving but in my experience it can be dangerous when exiting a slip road on to a busy road if you want to keep in the limits on device
7 April 2026
Unprompted review
Reply from Lightfoot
Hi Davis, That is great to hear that LF is making you more conscious of your driving. Please remember that you are in control of the vehicle and should use your own best judgment to drive safely. Lightfoot does not measure your speed but the efficiency of your driving. There are times when you must drive inefficiently, for example, joining a motorway from a slip road or at a roundabout. This is why we set the Elite Driver score at 85% to allow for real-world situations.
Lightfoot makes you more aware of how…
Lightfoot makes you more aware of how you drive the vehicle. Accelerate and breaking. I work for Morrisons as a delivery driver.
1 April 2026
Unprompted review
Reply from Lightfoot
Hello, this is exactly what we are trying to achieve. Thank you for your valuable feedback and great review.
Enjoying seeing how I perform with my…
Enjoying seeing how I perform with my driving
1 April 2026
Unprompted review
Reply from Lightfoot
Thanks for taking the time to leave a great review.
Great wee device!
Great wee device!, some like it some hate it, I would have it in my car if it would help save some pennies 👍
31 March 2026
Unprompted review
Reply from Lightfoot
Hello Barry, this is really great to hear! Glad to hear you are enjoying the LF experience :)
Great.it would nice to win one of the…
Great.it would nice to win one of the main prizes though..not just the golf ⛳️
31 March 2026
Unprompted review
Reply from Lightfoot
Hi Andrew, we wish you the very best of luck in all our future competitions. Unfortunately, just like all prize draws, winning comes down to luck, but we do have great odds at 1 in 9 every week.
Piece of turd
Piece of turd, can't mute the damn thing can't turn the lights off either, not in my personal vehicle and would never have it fitted in it, unplugged it and now I drive in bliss.
3 March 2026
Unprompted review
Reply from Lightfoot
Hello - we are sorry that you feel this way about your Lightfoot device. Like anything new, it does take time to adjust, but as soon as you have and you are winning free prizes, not to mention saving on fuel and emissions and driving more smoothly, you will not regret having LF in your cab. Get it plugged back in as soon as you can to start reaping the rewards.
Reply from Lightfoot
Thanks for the great review, Mark.
Very easy to use and you get free stuff…
Very easy to use and you get free stuff for simply not driving like an idiot
23 March 2026
Unprompted review
Reply from Lightfoot
Hi Tom, thank you for leaving this fantastic review. Getting free stuff is a bonus.
Have been using now for 2 Years
Have been using now for 2 Years, it has really made me more conscious of my driving style and certainly has made
last wining £ 3 Lightfoot never adder to PayPal small amount in 2 Years was around £20 .Never used
22 September 2025
Unprompted review
Reply from Lightfoot
Hello, good to hear that driving with Lightfoot has made you more conscious of your driving. Its nice to also hear you have been winning in the drivers lottery.
Great fun,keeps you a careful driver
Great fun,keeps you a careful driver
18 March 2026
Unprompted review
Reply from Lightfoot
Hi Paul, thank you for the great review. Glad you are enjoying LF.
Enjoying the app and small wins on…
Enjoying the app and small wins on drivers lottery. My 4 win in total. My biggest win £50 vouchers.
17 March 2026
Unprompted review
Reply from Lightfoot
Hello David, firstly, congratulations on your wins. It is a great feeling to be freely rewarded that little bit more for just doing your job well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.