The London Tile Co. 

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Rated 5 out of 5 stars

We tiled our kitchen and utility room using Amazon Black Riven Slate tiles from The Tile Source (part of The London Tile Company) a couple of weeks ago and it's absolutely stunning! Beautiful tiles wi... See more

Company replied

Rated 5 out of 5 stars

Ordered 20 slate mosaic tiles on internet. delivered safe and sound a few days later well wrapped on full size pallet - standard delivery. possibly not cheapest or easiest delivery method for small qu... See more

Company replied

Rated 5 out of 5 stars

We have been looking for months for a mosaic tile for our master en suite then stumbled upon The London Tile Co. We ordered a sample which arrived very quickly and was packaged really well. The glass... See more

Rated 5 out of 5 stars

Recently ordered bathroom tiles from The London Tile Co. The whole experience was a pleasure from start to finish. When I called with a query, they were friendly and helpful. The tiles were a great pr... See more

Company details

  1. Bathroom Renovator
  2. Flooring contractor

Information provided by various external sources

At the London Tile Co. we sell an extensive range of stunning bathroom tiles, kitchen tiles, wall tiles and floor tiles to suit your home renovation needs.


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Rated 5 out of 5 stars

Quick and efficient

We ordered 6 samples for two bathrooms that we are refurbing. They arrived within 48 hours. The tiles were at least 30% cheaper than we had previously seen elsewhere - we will certainly be ordering from this company once we have decided on which tile(s) we will use.

4 March 2015
Unprompted review
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Reply from The London Tile Co.

We're so happy you like the samples you've received, don't forget to email us at reviews@londontile.co.uk for your 5% discount code

Rated 5 out of 5 stars

Excellent service

Needed the order quickly. Arrived promptly and efficiently.

27 February 2015
Unprompted review
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Reply from The London Tile Co.

Thanks for leaving a review, don't forget you can get 5% off your next order by emailing us at reviews@londontile.co.uk

Rated 3 out of 5 stars

Great tiles; service could be better

I had problems with the website - it wouldn't accept a PayPal order - and called for assistance but the guy just kept telling me I'd been doing it wrong without offering any advice. I eventually managed to place an order. I was also disappointed with the 'pallet delivery' whereby I had to do 12 round trips from my second floor flat to the ground floor where the tiles were left, and I also had to dispose of a wooden pallet. Nice tiles though!

25 February 2015
Unprompted review
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Reply from The London Tile Co.

Thanks for taking the time to leave a review and we're sorry to hear you had trouble paying for your order, unfortunately it's always hard to diagnose a problem with a third party system.

All tile orders are delivered on a pallet to the nearest hard standing to the road and our pallet couriers are unable to bring these items inside the property or move any items to the desired floor of the house due to insurance purposes, as per the terms and conditions you agreed to upon placing your order.

Rated 5 out of 5 stars

Excellent service

Ordered dado tiles which were delivered within 2 days. Order arrived well packaged on a mini crate. Price of tiles very competitive. Recommend to anyone.

17 February 2015
Unprompted review
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Reply from The London Tile Co.

Thanks for your review, don't forget you can claim 5% off your next order by emailing us at reviews@londontile.co.uk

Rated 4 out of 5 stars

great choice of tiles

Great selection of indoor and outdoor tiles. Samples arrived promptly. There was a little bit of confusion about one sample because it did not match the tiles in the range on display in the shop. Maybe the wrong one was sent out? It had no label.

30 January 2015
Unprompted review
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Reply from The London Tile Co.

Thanks for this review, usually all samples are labelled or have a code written on the tile. You can contact our customer services if you think you are missing one of the tiles you ordered on 0333 320 80 48

Rated 5 out of 5 stars

WHITE BATHROOM FLOOR TILES

We ordered 2 Tiles for choice for our Bathroom Floor we liked one of them and wanted to order 3 boxes but when we went to check out the postage cost more than 1 box so not sure whether we will order now or not but really liked the Tile.

26 January 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

My order arrived quickly. Actually had two orders, both delivered on time, will recommend to friends without reservation. Really pleased with the service.

11 January 2015
Unprompted review
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Reply from The London Tile Co.

We're glad to hear you are happy with your orders, don't forget to pop us an email to reviews@londontile.co.uk for a 5% discount on your next order!

Rated 4 out of 5 stars

good back up service

We ordered quite a few samples which unfortunately arrived broken. London Tile refunded cost immediately. Suggest if you want samples you go to the warehouse, where the staff are very helpful and great displays. The HTW, of which London Tile is part, have quite a few warehouses in South East.

5 January 2015
Unprompted review
Rated 5 out of 5 stars

Sample order

I ordered a sample tile, it arrive super quick and in so much packaging an elephant standing on it wouldn't have caused any damage. I'm in no doubt I'll be ordering again

21 December 2014
Unprompted review
Rated 5 out of 5 stars

Best value for money

It's the first time we have used the london tile company but found them very helpful and great prices. While we had to place the order on line, the lady I spoke to prior to placing the order was very helpful with all my queries. Our order and delivery of the tiles went just like she said, very efficient service. We are very pleased with the quality of the tiles and the service from this Company.

8 December 2014
Unprompted review
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Reply from The London Tile Co.

Thanks for your review, don't forget to email us at reviews@londontile.co.uk for a discount code for 5% off your next order!

Rated 3 out of 5 stars

Good product - poor service!

I paid for a 2 day delivery and it took 4 days with no explanation or apology! Two days wasted which wasn't free and if I hadn't called and chased twice a day I wouldn't have known what was going on! Let down.

6 December 2014
Unprompted review
The London Tile Co. logo

Reply from The London Tile Co.

Thank you for your review, and we're sorry to hear you were not happy with the service you received.

All tile orders are dispatched on pallets and for this we contact the customer to arrange delivery as failed deliveries carry a hefty re-delivery charge. Unfortunately in this case you did not provide a contact phone number so we had to wait for an email reply. We were then also let down by the haulier who failed to deliver on the designated day and did not make us aware of this, we have passed this feedback on to the haulier.

Rated 5 out of 5 stars

First Class Service & Excellent Product

Easy to use website and a very helpful Advisor made the transaction a simple one. Super fast delivery and excellent packaging.

27 November 2014
Unprompted review
The London Tile Co. logo

Reply from The London Tile Co.

Thank you for your feedback, pop us an email at reviews@londontile.co.uk for a 5% discount on your next order

Rated 4 out of 5 stars

Helpful customer service staff

the website was easy to navigate, however I found it difficult to make a payment, either through direct debit or PayPal. A quick phone all to customer service and this was quickly sorted. Delivery arrangements efficiently made and carried out to the letter. Many thanks.

10 November 2014
Unprompted review
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Reply from The London Tile Co.

Sorry to hear about your problems paying, but glad our customer services team managed to get it sorted for you. Don't forget to email us at reviews@londontile.co.uk for a 5% discount voucher

Rated 5 out of 5 stars

Very Helpful and keenly priced

If it was Tiles you were after they be my first choice everytime.

3 November 2014
Unprompted review
The London Tile Co. logo

Reply from The London Tile Co.

Thank you for leaving feedback! Pop us an email to reviews@londontile.co.uk and we'll send you a 5% discount voucher for your next order

Rated 5 out of 5 stars

Excellent tile company.

Ordered sample tiles and I was rang to be told the order had been shipped. The quality of the tiles was excellent and the price was good as well.

1 November 2014
Unprompted review
Rated 5 out of 5 stars

High quality tiles and good service

I am very satisfied with the slate tiles purchased for a new kitchen floor, and the advice and delivery performance.

15 September 2014
Unprompted review
The London Tile Co. logo

Reply from The London Tile Co.

Thanks for your review! You can email us at reviews@londontile.co.uk for 5% off your next order

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