Lyons Davidson Solicitors Reviews 2,519

Sophie made what was a terrible situation, following me being the victim of a road accident, as painless as she possibly could. She was professional, proficient and above all caring in all my dealings with her. Within a couple of days of the accident I was comforted to know that I was not going to have to complete lots of daunting official forms or be floundering around looking for help & support by myself.
She was always timely and efficient with correspondence and when we were almost at a point of being able to conclude the case I threw a curveball which delayed conclusion by many months. This did not phase her at all and she swung into action to move things forward and provide a satisfactory solution to my problem. Even when there was a threat of court action she was able to allay my concerns and I had complete faith in her advice and actions.

I had an absolutely amazing experience with Caroline Fraser. She went above and beyond to help me and I truly appreciate what she has done for me!

I recently engaged LD on a consumer rights related issue. My claim was handled by Georgian Evans (Paralegal). Georgina took the time to develop a clear understanding of the issue at hand, advised on what she required from me to make an initial assessment, and committed to a date by which I could expect the initial assessment to be concluded. Georgina demonstrated exemplary professionalism throughout. Based on my experience with Georgina, I would not hesitate to use LD again.

I have received Professional , helpfull and friendly service. My case resolved very quickly. Thank you Tilly May.

I recently used Freya Simpson at Lyons Davidson Solicitors to handle my car accident insurance claim and the service was great from start to finish, they kept me updated at every stage of the process. What really helped was how clearly everything was explained, no legal jargon and no chasing for updates. My claim was resolved quickly and I was happy with the final outcome

Lyons Davidson Solicitors proved to be experts in preparing a court hearing following a Road Traffic Collision (RTC) for which I was not blameworthy. From onset my point of contact was an Elizabeth Wardlow who not only kept me updated, but more importantly provided sound and impartial advice. I would not hesitate to recommend her services to anyone in a similar position to myself.

Received a threatening, demanding letter telling me they want £2000 in 7 days or I'm being taken to court, the inadequate operative who was named on the letterhead was on holiday when I tried to contact him/her/it. My insurance company had already actioned the payment 2 days earlier, the over zealous Lyons Davidson communication caused me
stress, upset and sleepless nights. I wonder if they realise what distress they cause by sending innocent people demanding, threatening, untrue letters.😡

the case was sent to Lyons Davidson the case was a simple minor personal injury claim, it took almost 2 months of chasing and being fobbed off with form completing despite the firm being provided with pre action case file that was ready to issue at court. after final breakdown i dispensed with their services.
Too Big to Care and does not follow clients wishes or instructions but take its instructions from the insurance company providing the funding.
if your placed with this company ask for a smaller solicitor local to you be appointed by the insurance company you have a right to do so,

Found my solicitor - Andy Vraitch worked in my interest. Kept me informed of the progress in my case.

This firm has caused an enormous amount of stress and distress to both me and my family. What should have been a straightforward case, has unfortunately turned into a deeply frustrating and upsetting experience.
I was repeatedly asked to provide a variety of unreasonable evidence multiple times, which took a huge amount of time, effort, and coordination. After complying with these requests, the firm then completely mishandled the situation. I have been very patient, but I eventually got fed up with their attitude.
When I raised a formal complaint, I expected a fair and proper investigation. Instead, my concerns were dismissed outright, without transparency, accountability, or any genuine attempt to resolve the issues. Their attitude was unreasonable, dismissive, and showed a complete lack of care for the impact this situation was having on us personally.
The way this was handled felt unfair and left us feeling powerless and stressed for a prolonged period. No client should be treated this way, especially by a firm that is supposed to act with integrity and professionalism.
Based on our experience, I strongly believe this firm should not be engaged. Speaking to quite a few others, as this form takes up AA clients, and their negative experience, I would advise others to stay away.

Caroline done a great job well done winn we’re very tricky company well done

Katie was very good she answered my questions promptly and attended to any business quickly and efficiently. This made it easy to communicate with her and she made sure I understood the process completely

My lawyer Freya Simpson was excellent with me, the communication between us was also excellent,and would deal with her again if I needed help, as I highly recommend Lyons Davidson solicitors.

I was invited to provide further information that might affect the prospects of my case. I responded promptly and was explicitly told my comments were under review and that I would receive further advice.

No follow-up ever came. Months later, my file was closed without any response to my questions or explanation.

Regardless of the legal merits, this fell well below a reasonable standard of communication and client care.

Jade McLean was assigned to handle my case. These things always take time but it was worth the wait to be resolved. From start to finish any email or questions I had were always answered promptly and she never left me unsure of what was going on. I’ve had full trust in her and she done an amazing job sorting out my case for me. Extremely satisfied is an understatement.

Overall experience and communication level provided by Tyrell Blake who took an effort even though our communication was via emails explained step by step what his argument was, that I didn't have any cause to question his decisions.

the staff I dealt with AndyVraitch was very good in communications and general dealing with me.

Freya Simpson was my allocated individual to handle my personal injury claim.
From the very first contact she was professional but also friendly and eager to ensure that I understood the process etc
She treated me with the utmost respect and was timeous in reporting communication with the other lawyers
Her advice and reason behind it was succinct and Freya always ensured that I understood the reasoning behind the offers.

This matter is now resolved and I thank Freya and Lyons Davidson for their services

Jazmin Mahmood made the experience dealing with my AXA motor accident claim much less stressful than it otherwise would have been. She was very helpful, answering my many questions over the 11 months it took the claim to resolve and always answered quickly and very informatively. I hope I don't have to go through this experience again but if I do, I couldn't wish for a better person to be on my side.

Used Lyons Davidson in 2022 as this was the appointed firm through a Saga insurance policy via Arc for a medical negligence claim. The case involved a death in hospital in traumatic circumstances. The firm used a "case handler" which turns out to be a very young, inexperienced and most importantly was not a qualified solicitor and refused the claim, all via phone/email correspondence. No face to face contact and wasn't permitted to speak to a senior qualified lawyer. Felt very impersonal and did not appear to take into account what had happened or the vast amount of information we had provided. Too traumatised from the experience to take it further and gave up at that point so the chance to get any accountability was lost. Was very disappointed with this firm and how this was handled particularly given it involved a death.