Lyons Davidson Solicitors Reviews 2,519

Really good communication through out, so helpful and reassuring. Did everything and more, Really would recommend kelly Pickering.

The case was a no fault accident claim involving a foreign truck and my car. Lyn Edwards had a very clear approach and had very good patience in liaising with the opposite party as they were from a foreign country. With meticulous planning, the case was efficiently managed to ensure I got the deserved compensation. A very good negotiator as well as she managed to get an increased offer rejecting the initial offer.
Overall, very happy with the service.

Lauren Martin handled my claim with professionalism and in a empathetic manner,with clear communication at all times,a great credit to her profession and her company

My solicitor Kelly went above and beyond to help me and also reassure me when needed.
Was understanding and easy to talk to. She was a very lovely woman and would recommend to anyone.

Freya was polite,professional,and friendly with my claim..

My case handler was Tia Parmenter and she was excellent throughout the long process.

Andy Vraitch was really great in taking on my case and putting together the overwhelming evidence to demonstrate to the Judge why he should rule in my favour of a road traffic accident i was at no fault at.

The reassurance and support provided by Andy and his team was truly remarkable.

I wish him the very best for the future.

I had jazmin mahmood handling our case and what can i say she was fantastic, kept me informed with everything and i didnt have to worry about anything as she handled everything.thankyou jazmin ure a star.sunny mann

Thank you so much, Ive literally cried so much this past 3 weeks and have just felt so depressed about everything wondering why, and especially with yesterday and today's antics but honestly I can not thank you enough for seeing things from my point of view and just listening, and being amazingly supportive not just for me but for matt aswell. The whole team that i have spoken to has been amazing but Bia you really have gone above and beyond especially with the nature of the situation and being able to show that you have cared really does go to show how understanding and caring as you are.

Marco kept me updated every step of the way, emailed regularly and if I hadn't seen an email was quick to call. He also responded to queries quickly. I would definitely recommend using this solicitor.

Our solicitor Genevieve, gave an absolutely excellent 5 star performance. Always providing great support and convincing me to stay with my injury claim even when the other side was using tough tactics to try and get me to withdraw my legitimate claim. Genevieve and our barrister, Chris, won my claim.
Lyons Davidson have lost one star, as the early stages of submitting my claim, (before Genevieve was involved), was poor. I had to correct LD's version of my claim several times, before they had a version that was accurate. Hopefully, LD's eary stage processes have improved in the intervening ~3 years since my claim was initially submitted.

Bethany was fabulous whilst sorting this for me. I highly recommend the company and thank Bethany for all her help & professionalism.

Freya Simpson was absolutely fantastic dealing with my case and highly recommend.

Clare and all the staff at lyons Davis have been very helpful and responsive to all enquiries. We would not hesitate to recommend them. Nothing has been too much trouble, they have explained everything clearly and we felt they have always been acting in our best interests.

Paddy Trouton at Lyons Davidson has been extremely helpful throughout my case. She has kept me updated at every step and was very supportive throughout to ensure that my claim was handled properly. Thank you very much for your help.

I have been supported by Kimberly Ryan at Lyons Davidson who has been handling my personal injury claim. She has been very professional and has responded to all of my queries in good time and offered me good advice whilst also being very supportive. She has handled my case in a person centred manner and has been sensitive to my situation when discussing my injuries and situation. I have been very happy with how she has handled my case and happy with the advice and outcome. I would highly recommend her.

It is with some regret that I have to report the service I received was extremely poor. Several E mails went unanswered and only did the case handler respond when I proposed on two occasions to escalate a formal complaint .There were no regular updates as to how the claim was progressing. For instance, I was told the claim would take 6/8 weeks from acceptance of the offer, however it took 20 weeks to settle with no progress update unless I made contact. The event was traumatic for a host of reasons and then to have very poor service from the legal profession is just not acceptable.

Thank you for your reply , you are fully aware I was acting on behalf of my daughter who became frustrated at the lack of customer focus. I note you’ve not explained as to why E mails went unanswered and furthermore there was no voluntary explanation / update as to why there was a significant delay in payment. Once again there was no formal apology just a typical ‘ Glossed over’ response with a positive spin ..
I will ensure that I’ll never use / recommend your legal services again.

An absolute joke of an organisation. I was involved in a no fault serious accident back in July23 and still ongoing now 11/02/26. The majority of the claim has been dealt with via their online system (minimal human engagement) no real personal involvement. If you are looking for an organisation to represent you and negotiate realistic compensation, don't bother with this company.......

Honestly I have always found the legal world rather scary, mostly due to lack of understanding and too much TV.
The thought of being put on the spot and answering lots of questions sounded horrific.
How wrong was I.
I was contacted by Clare at Lyon’s Davidson (Bristol)and was immediately put at ease. She was friendly ( a normal human being!) and had the ability to keep the conversation relaxed and flowing while getting the information she needed and remaining professional at all times.
She gave me confidence with her expert knowledge and experience. She answered my questions clearly, to the point with ease and in a way I could understand without feeling dumbed down.
Equally Clare had the patience of a Saint as at times she needed to repeat conversations over again as the weeks progressed and the situation evolved and changed its path.
It was clear that Clare worked very much as part of a team who communicated between each other on cases to ensure the best outcome was reached.
Clare’s communication was excellent . I was always well informed of any updates and felt very much up to date with all that was happening.
If I needed to email Clare she would reply very quickly and resolve issues quickly.
It was obvious through out that Clare really cared about outcomes and she nurtured us through some very difficult decision making by ensuring we had all the information we required to make an informed choice. I can’t thank Clare enough.
When it came to the “crunch time” Clare was so invested in our case that she was keeping me up to date beyond her office hours. This cemented my feeling as to how amazing she had been and how Clare had put us, her Clients first.
I would highly recommend Clare at Lyons Davidson as she was my Solicitor, that said from the vibe I felt, I believe they have a strong and connected team

Absolutely appalling customer service! After complaining to supervisor then partner then complaints dept about no communication and then been apologised to and promised we would get replies to emails within the company's timeframe of 5days not the 5 weeks we had experienced we then don't get a response from our email sent last Tuesday! Appalling and if our insurer will change companies we will be asking them to do