Magictrips.com Reviews 

6,920
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the representatives for being extremely patient, polite, and knowledgeable when planning trips and managing complex requirements. Travelers note that the booking process is very straightforward, and the supportive team consistently secures wonderful deals tailored to their personal preferences. Consumers heavily value being able to speak directly on the phone to receive expert advice, helpful guidance, and prompt assistance with their holiday reservations. Some reviewers were not happy with communication issues, noting frustrating instances where online chats were ended abruptly or requests for support after booking were completely ignored.

What people talk about most

Staff

People report positive experiences with staff, highlighting that agents are exceptionally helpful, patient,... See more

Holidays

Users describe positive interactions with holidays, highlighting how agents went above and beyond to find the... See more

Booking process

Clients share satisfaction regarding the effortless booking process, noting that staff members are... See more

Service

Customers report extremely positive experiences with the service provided by the team. Reviewers frequently... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience booking a holiday with this company. Morgan always goes way and beyond to help assist with any questions, changing of dates, times etc. we usually travel as a very large group... See more

Rated 5 out of 5 stars

We have previously booked with Blue Sea Holidays for 7 years for all of our holidays! Under Magic Trips, we spoke to Fred Ahmed, who helped us book our 2026 Summer holiday. He was patient, and took al... See more

Rated 5 out of 5 stars

We have used Blue Sea Holidays for a number of years now & we have always found them to be courteous and accommodating. This time around we have been assisted by Blessina Jetti who helped us clear up... See more

Rated 5 out of 5 stars

So, we booked a last minute package holiday through Morgan who was absolutely amazing from start to finish, throughout this process. He was always available to answer and questions or take a c... See more


Company details

  1. Travel agent
  2. Travel deals

Written by the company

Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway


Contact info

4.8

Excellent

TrustScore 5 out of 5

7k reviews

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No recent history of asking for reviews

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4.8

All reviews

(6,920)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

I can't recommend MagicTrips.com highly…

I can't recommend MagicTrips.com highly enough! Morgan went above and beyond from start to finish to help us book our dream family holiday. Nothing was ever too much trouble, and they even worked out of hours to make sure everything was perfect.
Morgan was incredibly patient, helpful, and dedicated, taking the time to find the best options and making the whole process completely stress-free. Their exceptional customer service and genuine commitment made all the difference.
Thanks to Morgan, we're now looking forward to our dream family holiday, and I couldn't be more grateful. If you're looking for a travel company that truly cares about its customers, MagicTrips.com is the one to choose. Thank you, Morgan, for your outstanding service I wouldn't hesitate to book with you again and will be recommending you to all my family and friends!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Just booked a holiday with Greg from…

Just booked a holiday with Greg from magic holidays and he was fantastic. Explained everything clearly and was honest with reviews and choices. He was set on funding the best deal with the most nights so our children have the best holiday. I would definitely recommend the company and Greg for holidays.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I have just booked my first holiday…

I have just booked my first holiday with MagicTrips with Austin and had the best experience. The communications between us were very prompt on his end. Lots of information was given by him and he was extremely helpful. I will definitely be using Austin again for my next trip. Prices were very good and little added extras thrown in were definitely an added bonus!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Magic Trips - brilliant!

Paul Ahmed sorted out our Christmas holiday to Milan. He was extremely helpful, ensuring we were well informed of everything. When the airline cancelled our flights, he contacted us immediately to sort out new flights. Paul made the whole experience very easy and I will definitely be booking other holidays with him.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I booked a short break to Milan for…

I booked a short break to Milan for December 2026, which I booked through Magic Trips. The service was excellent so thank you Jacqui. However, today I received an email to say flights had been cancelled by Easy Jet I contacted Magic Holidays and spoke to Paul Ahmed who was brilliant. Although I had to change the Airport Paul took the time to sort out everything to minimise disruption, so my friend and I could still go on our trip. The level of Custer Service is excellent. So thank you Paul for sorting everything out.
Maria K.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

recommend


I have just booked my 2nd holiday with Morgan. My 1st experience was so good, he talks you through everything and found me a fantastic deal, hence going back to him tonight after my own searches were not too great and yet again he got me a fantastic deal. My next hol is definitely through Morgan. Thank you x

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Harris- definitely the man you need

Harris! Absolute GEM.
Although we have this years holiday sorted we thought we would plan ahead and get sorted for summer 2027.
From start to finish Harris was brilliant.
Found out the best hotel and best deal.
Couldn’t recommend enough.
Went over and above.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolute 5-Star Service

Absolute 5-Star Service from Morgan Allen at Magic Trips!

​I cannot praise Magic Trips enough, and specifically Morgan who went completely above and beyond to secure our group holiday.

​We were booking a complex holiday for a group of couples to celebrate my partner's milestone birthday in July. Despite it being incredibly late at night, Morgan worked well past midnight to personally ensure our booking was handled flawlessly.

Their communication was immaculate, and they worked tirelessly to secure us the perfect room types—including a beautiful pool view room for the birthday boy, while keeping the rest of our party perfectly accommodated.

​The dedication, patience, and sheer professionalism shown by Morgan late into the night was unlike any customer service I have experienced before. They took all the stress out of organizing a large group booking and made sure we got exactly what we needed.

​If you are booking a holiday, ask for Morgan at Magic Trips. An absolute asset to the company and a true angel of a travel agent! Thank you so much for making this birthday trip possible.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Greg Kingston…

A massive thank you to Greg Kingston from Magic Trips Holidays. We travel every year with Magic Trips and always book through Creg, who consistently finds the best deals within our budget at great prices. His service is always professional, friendly, and reliable. Highly recommended and greatly appreciated. Thank you!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

A* Customer Service

A*, 10/10, 100% top class service from John who persevered with my fussiness and found me & my family the perfect holiday!! Thank you so very much for continually finding new flights, hotels & deals to suit us, you are so very good at your job 🤗

3 June 2026
Unprompted review

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