Had designed a pen with a logo and website. Initially, had some difficulty for the design to be saved online which resulted in the website text to be altered. Their process is to approve the... See more
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See what reviewers are saying
The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... See more
I like the product, HOWEVER, this year as in year's past, damages with one carton arriving split. I over order number of calendars knowing that some will have dings. Fewer damaged this time. I hav... See more
Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... See more
Company details
Written by the company
Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.
Contact info
15 DENSLEY AVE., M6M 2P5, TORONTO, Canada
- 866-858-3276
- cs@mapleleafpromotions.com
- www.mapleleafpromotions.com
4.4
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great business Gifts
Calendars are really nice beautiful photos for cheapest price anywhere for an. Inexpensive business gift
Usually great service except last year my order was delayed 2 months due to miscommunication
8 October 2016
Personal Alarms
We got the personal alarms. The customer service we excellent. It was nice that you can order a sample and they take it off when you buy an order.The staff on the phone was very polite and helpful. It was a pleasure do to business with them so far. They are going to be an ongoing vendor for us. Thank you.
15 June 2016
terrible customer service expereince
slow
terrible communication
not happy with the product
14 June 2016
Reply from Maple Leaf Promotions
Hello Lew.
We are so sorry you were not pleased.
We strive to communicate with our customers as soon as there is any issue that could cause any delays.
Some things that could cause delays are out of stock situations, Payment discrepancies, or shipping delays.
When an issue arises we will email and phone customers and will not process the order until we get a reply. We have to wait until we get a response from the customer before we can move forward with the order.
In your case we tried to contact you via email the day after you placed the order and twice more when there was no reply and then phoned when we didn't receive a reply to the emails. Your order was processed as soon as we got the needed information from you.
I would love an opportunity to see what we can do to make you satisfied.
We just tried to contact you about this situation, but got your voice mail.
Please feel free to call us at 1-866-858-3276, we want to make every customer experience a good one.
Payment could not be done with my credit card.
Great products, good price, fast delivery.
14 June 2016
Fast, Easy and Reliable ...highly recommended!
Maple Leaf always provides us with quality products and are fast and easy to work with. They also go above and beyond to get us exactly what we want. I would Highly recommend them.
14 June 2016
Needed Quick
We needed to fulfill an order for a customer of ours in a short period of time, we came across your site called customer service and they made the order happen. Very good customer service department.
14 June 2016
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