Maxus Northside Reviews 

65
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Phil was really forthcoming about the brand and was very patient around the purchase which made it very easy to make the decision to buy. Gave us all the information we needed and the experience was f... See more

Rated 5 out of 5 stars

I can highly recommend Maxus Northside, our experience was very positive and the staff were very helpful throughout the process. If you are looking for a Van dealer then i don't think you will get a... See more

Company replied

Rated 1 out of 5 stars

Do not buy! Maxus delivery 9 250miles when delivered to my home address, broke down after 3 days alternator fault. It’s broken down with same fault 5 times since and have done my best to r... See more

Rated 5 out of 5 stars

Great service, I was in the fortunate position to buy the vehicle outright so I had no experience with finance side. I enquired on the 10th June and took receipt of my new Maxus Deliver 9 on the 25th,... See more

Company replied

Company details

  1. Truck dealer
  2. Vehicle Parts Shop
  3. Vehicle Repair
  4. Electric motor repair shop

Written by the company

Maxus Northside offer the sale, service and repair of the entire Maxus van range. Partnering businesses since 2021 moving them into the all electric age with style and comfort. Since our beginnings, we have developed more than just buildings. Our investors in people scheme has received silver accreditation. Every member of the Northside team is an industry expert and a vehicle enthusiast. Whether you are working with sales, technical or support you are guaranteed to be in safe hands. Our sales and services are tailored to cover every customer want and need, carrying one of the largest volume of stock vehicles across all UK based Maxus dealerships.


Contact info

4.1

Great

TrustScore 4 out of 5

65 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(65)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service

Lauri was very helpfull throughout

20 November 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Lee,

Thank you for choosing Northside Maxus and taking the time to leave a 5* review.

Customer experience is very important to us and your kind words have been passed on to Laurie and the rest of the team at the dealership

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 3 out of 5 stars

too rigid with warranty

too rigid with warranty
side door fault not covered by warranty

26 November 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Richard,

Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, and the General Manager at our Bradford depot will be in touch to discuss further.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Brilliant to do business with

Brilliant to do business with
Prompt and efficient

7 November 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Tony

Thank you for choosing Maxus Northside and taking the time to leave a 5* review.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

breath of fresh air

it was a breath of fresh air to be able to speak to a main agent
great service & communication from phil
and to top it off the maxus deliver 9 we bought looks & drives great
highly recommend
mike
AWM

7 November 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Mike,

Thank you for choosing Northside Maxus and taking the time to leave a 5* review.

Customer experience is very important to us and your kind words have been passed on to Phil and the rest of the team at the dealership

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

It was very easy to speak to salesman…

It was very easy to speak to salesman and get a new van sorted in a very short time

25 October 2024
Maxus Northside logo

Reply from Maxus Northside


Thank you for choosing Maxus Northside and taking the time to leave a 5* review.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Fantastic experience

Thanks Phil for a fantastic experience and smooth purchase on Maxus delivery 9

11 October 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Steve

Thank you for choosing Northside and taking the time to leave a 5* review.

Customer experience is very important to us and your kind words have been passed on to Phil and the rest of the team at the dealership

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Love my new van

Love my new van. Laurie was great sorted everything out for me. Would buy my next van from them. Great experience would highly recommend.

27 September 2024
Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

14 September 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Mark

Thank you for choosing Maxus Northside and taking the time to leave a 5* review.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars
Maxus Northside logo

Reply from Maxus Northside

Dear Caroline

Thank you for choosing Maxus Northside and taking the time to leave a 5* review.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Fantastic customer service start to end…

Fantastic customer service start to end with john , and a very professional service. Thank you again john and speak to you soon.

24 July 2024
Unprompted review
Maxus Northside logo

Reply from Maxus Northside

Dear Panna

Thank you for choosing Maxus Northside and for sharing your 5* experience.

Your review is very much appreciated and has been passed on to John and the team

We look forward to seeing you again in the future.

Kind regards,
Customer Care Team

Rated 1 out of 5 stars

We have been trying to contact Maxus…

We have been trying to contact Maxus warranty regarding one of our broken down vans to get it arranged for a warranty repair - to no avail - there is no contact number on the site it asks you to complete a form which i have done nearly 3 ties now and no contact been made back to us. How can it be so difficulty to get in touch with someone about a warranty repair

1 July 2024
Unprompted review
Maxus Northside logo

Reply from Maxus Northside

Dear Laura

I'm sorry to hear that you have not had a good experience with Maxus . if you could please send me details of which depot you purchased the vehicle from and your registration number to feedback@northside.co.uk then I will look into this for you.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish John Corbett was provisional and attentive throughout

11 July 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Pete

Thank you for choosing Maxus Northside and for sharing your 5* experience.

Your kind words are much appreciated and the message has been passed on to John and the team.

We look forward to seeing you again in the future.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Straightforward no nonsense

Straightforward no nonsense - thank you!

16 July 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Mr Biggin

Thank you for choosing Maxus Northside and taking the time to leave a 5* review.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Fab Service / Experience

We would highly recommend Northside Truck And Van Ltd – John Corbett was very informative and efficient to deal with. We bought 2 vans and got a great price, and they were both delivered in the time frame stated.

11 July 2024
Unprompted review
Maxus Northside logo

Reply from Maxus Northside

Dear Greenfield Removals Ltd

Thank you for choosing Maxus Northside and for sharing your 5* experience.

Your kind words are much appreciated and the message has been passed on to John and the team.

We look forward to seeing you again in the future.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Northside were easy to deal with and…

Northside were easy to deal with and replied to every query quickly.

28 June 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Davy

Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Great service, fast delivery

Great service, I was in the fortunate position to buy the vehicle outright so I had no experience with finance side. I enquired on the 10th June and took receipt of my new Maxus Deliver 9 on the 25th, delivered to my site at no cost. Very pleased as some lead times for other vans indicated a 4-6 week delay. Thanks to Errol Krauss for keeping me informed throughout the process.

27 June 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Ryan

Thank you for choosing Northside and taking the time to leave your 5* review

Your kind review is greatly appreciated and has been passed on to Errol and the team at the dealership

We look forward to seeing you again in the future

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Very good service

Very good service
Very helpfull

30 May 2024
Maxus Northside logo

Reply from Maxus Northside

Dear John

Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Fantastic price

Fantastic price, great communication, and delivered to my door which was brilliant

21 May 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Karl

Thank you for choosing Northside and taking the time to leave your 5* review

Your kind words have been passed to Errol and the team.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Laurie was fantastic

Laurie was fantastic, handled the whole process from start to finish, couldn't ask for more. well done

18 May 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Jim

Thank you for choosing Northside and taking the time to leave your 5* review

Your kind words have been passed to Laurie and the team.

We look forward to seeing you again in the future.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Good communication skills

Adam Crofton at the sales was great on doing his job, patient,polite very clear, happy to help on what he could.

11 May 2024
Maxus Northside logo

Reply from Maxus Northside

Dear Krenar

Thanks you for choosing Northside and taking the time to leave your 5* review.

We look forward to seeing you again in the future

Kind regards
Customer Care Team

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