YOUR AGENT, PATRICK BY PHONE, WAS WELL INFORMED RECOGNIZED MY NEED FOR A TALL DRIVE MEDICAL ROLLATOR, VERIFIED MY SPECIFIS FOR ORDERING, TOOK OUR CARD INFORMATION EFFICIENTLY, AND IN GOOD TIME VERIFIE... See more
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
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10780 Reading Road, 45241, Cincinnati, United States
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Replied to 88% of negative reviews
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Was told at the time of order that it would ship out next week. 3 weeks later was told it should ship within 2 more weeks. Don’t order if you have a timeline to complete project.

Reply from Med Mart
I was amaze, it was late right before you closed for the evening. I talked the help desk I got a quote for a Protekt® STS500 Compact Sit-to-Stand Lift
SKU: 34500-COM-30669SA.I Had trouble with my password after I had paid for it to get in to my account. I believe Kristan was who I talked with. Got everything straighten out. Got a message it had shipped on Monday morning and it is sitting in my living room at 12:00 Thursday. I could not be more happier. What a Great team you have. I will be getting all my items from you.?Thank your whole team for me. I talked with at least 3 different team members. Great Job

Reply from Med Mart
Stacy was the best! I needed assistance with ordering a lift chair - Stacy was polite, helpful, and got me what I needed.

Reply from Med Mart
I would advise you to be extremely careful when doing business with Med Mart, Indeed, in order to avoid being financially raped, I would avoid doing business with Med Mart. After I had placed my order with Med Mart, I found their prices to be three or more times higher than the prices of other companies. Moreover, Med Mart sold me very expensive parts (thousands of dollars) that I did not want or need. Med Mart told me that they could not sell me what I wanted and needed without selling me the parts I did not need or want. When I finally got Med Mart to allow me to return the parts that I did not want or need, they raped me yet again. The charged me hundreds of dollars for restocking fees and crazy prices for the parts that I did need. In sum, I would run, not walk, away from Med Mart. It is my individual, personal, subjective opinion, belief, and interpretation that I was ripped off by this company. Therefore, it is my individual, personal, subjective opinion, belief, and interpretation that the company is incompetent, dishonest, and/or unethical. The foregoing review solely provides my individual, personal, subjective opinions, beliefs, and interpretations. Any individuals who may view this review, or any part thereof, should examine the facts and issues for themselves and form their own individual, subjective, personal opinions, beliefs, and interpretations.

Reply from Med Mart
When online to look for a cushion for my wheelchair, found the item I wanted right away ordered it. Your website was amazing. Had to reach out to customer service over an address. The issue the representative was so nice. There was no waite time at all. I ordered it on 17 June and received it on 18 June. Great service.

Reply from Med Mart
Darryl? Customer service was very helpful and understanding helping me through the order process.

Reply from Med Mart
Stacy had the answers for everything ! She was phenomenal! Stacy knew exactly what I ordered, and made sure that I had everything I would need to go with it!

Reply from Med Mart

Reply from Med Mart
I ordered 2 items, and only received 1. I had to call to find out it's on back order. No one notified me by phone or email.

Reply from Med Mart
Darryl understood exactly the part that I needed. He took down the information and said he would call me back to make sure that the part was in stock.
He returned the call the same day he gave me the information for purchase and overnight shipping. I was able to purchase it the same day and will be receiving it very soon.
Thanks for great customer service!

Reply from Med Mart
Very knowledgeable snd experienced… look forward to getting our bed!

Reply from Med Mart
Wonderful contact, clear explanation. Patience and efficiency, great experience

Reply from Med Mart

Reply from Med Mart
Finding the right product and placing my order was easy. Prices are comparable and hopefully we will received a great product!

Reply from Med Mart
Order lady , Stacy, was very helpful regarding my purchase. Hope the rest of the transaction goes as well.

Reply from Med Mart
Sales people were extremely knowledgeable and pleasure to work with. We’re not in a hurry to get me off the phone answered one of my questions and provided great support.

Reply from Med Mart
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