Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... See more
Company replied
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Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... See more
Company replied
Sharon helped with sorting out equipment for my son’s DofE expedition. Her knowledge and expertise was so helpful to make sure he had the correct stuff. Well done Sharon. We will be very sorry to see... See more
Company replied
The customer service was outstanding. Jack and Nat looked after me. They were not pushy and despite not having jobs to go to when the Bracknell store closes down they were amazing. I paid more for the... See more
Company replied
Natalie and Jack were brilliant today. Went in for a couple of dry robe type and already had our hands full. While Natalie was bagging our stuff up, Jack came and offered to take all our other shoppin... See more
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46 High Street, RG12 1LL, Bracknell, United Kingdom
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Jack and Oliver were super helpful with my daughter and her friend choosing hiking boots for DoE.
They explained options and checked the fit multiple times, fetching more options to ensure they got it right rather than just closing on the first ones she seemed to like.
Helpful, knowledgable, and all round top notch. Thank you both.

Reply from Millets - Bracknell
Visited the other day for the closing down sale, the team of Oliver and Sharon on the floor were so helpful and friendly to chat with

Reply from Millets - Bracknell
Jack was really helpful today with helping me find the perfect hiking boot. He was very approachable and helped me out very quick

Reply from Millets - Bracknell
Jack helped us get the correct boots for our hike in Norway. He was very knowledgeable and kind. All in all great service

Reply from Millets - Bracknell
Sharon and Jack looked after us very well

Reply from Millets - Bracknell
Today I was served by the wonderful Natalie, an absolute professional! Her knowledge of brands and equipment was second to none. Unfortunately this branch is due to close later on this year, sad to see such a stalwart of the high street have to close its doors.

Reply from Millets - Bracknell
I have been to the Millets shop in Bracknell several times over the last couple of weeks. Each time I have always had good care from all three staff members Natalie, Cody & Jack. They are very helpful and offer great support & advice. It is such a shame that the store will be closing later in the year.

Reply from Millets - Bracknell
I was taken great care of by Jack. He was extremely professional and very approachable. Jack helped me organise the equipment I needed for my son’s DoE. He went above and beyond and is a true ambassador for your company. Jack is an employee who deserves recognition.

Reply from Millets - Bracknell
Cody and other staff very helpful, polite and attentive, always go out of their way to make sure you have found everything you were looking for, or order it when needed. It's such a shame this shop is closing down will miss it and all the staff, I wish them all well.

Reply from Millets - Bracknell
Customer service was great by the name of Jack, quick, helpful and friendly. I'm a size 4 but was told North Face tend to have smaller shoes fitting so was offered to try a size 5 which fit perfectly. I bought what I needed.

Reply from Millets - Bracknell
quick store delivery
freindly staff called Natalie and other females but forgot their name

Reply from Millets - Bracknell
I needed to replace a child's rain coat & needed help to find what was suitable and within budget.
Natalie was very helpful, she led me to the correct section & the right sizes, she also gave me some product knowledge. It makes shopping so much nicer when you have lovely kind staff like Natalie ☺️

Reply from Millets - Bracknell
Excellent customer service from Jack who helped me find the product that I needed and as I’d mentioned it was for D of E, he asked if I had the discount card with me which I didn’t but I was able to prove that my daughter is attending so I received discount. Please use Millets - it’s such a shame they’ll be leaving Bracknell

Reply from Millets - Bracknell
Helpful well informed staff. Good value for money. Using my DofE leaders discount really is worthwhile. Natalie was able to help us make the correct choice.

Reply from Millets - Bracknell
Natalie was really helpful, great customer service.

Reply from Millets - Bracknell
I have been going to millets in Bracknell for years and always received quality and informative service from Natalie and her team.
Today i purchased another tent with great personality advice and reassurances from Natalie
I will be back for more items soon, don’t close until then xx

Reply from Millets - Bracknell
Excellent customer service from Natalie. Found exactly what I needed easily. Sad to hear the store is closing and wish the staff luck in the future.

Reply from Millets - Bracknell
I was speaking to Natalie today and she showed me how to fold my rain jacket. She is such a lovely lady, and honestly what she showed me feels like something that should be patented!
I also wanted to say that I truly believe she should be part of the design team and not just working in-store. Her practical knowledge, creativity, and way of explaining things really stood out.
Just thought this feedback deserved to be shared.

Reply from Millets - Bracknell
Having popped into Bracknell store, it was very sad to hear that the company have taken the decision to close this store. Dispite the likelihood that Jack will soon be looking for alternative employment, he was nothing but professional. Assisting me in finding the right pair of walking shoes. Good luck Jack and keep up the good customer service.

Reply from Millets - Bracknell
Natalie and Sharon were very helpful, shame the store will be closing as always great service!

Reply from Millets - Bracknell
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