I think the product concept is good. It tastes fine, and is easy to stick to. For long term use it is expensive. Good customer service. But without baseline testing of actual nutrient blood levels... See more
Company replied
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I think the product concept is good. It tastes fine, and is easy to stick to. For long term use it is expensive. Good customer service. But without baseline testing of actual nutrient blood levels... See more
Company replied
I’m very disappointed with the service I received from Nutrigenic. I initially placed an order on their website, but shortly after I was moving to a new address, so I cancelled that order... See more
I was looking to cut down on morning meals, but ever the glutton needed some energy to keep me going until Lunch. I liked the idea of NGX as I couldn't find enough variety from Huel, so enjoyed th... See more
Company replied
Great product, full of healthy ingredients and unique to my DNA. I cannot order any more until NGX give alternative delivery options as I am barely at home. Did receive my last delivery via a neighbou... See more
Company replied
The world's first genetically personalised nutrition shake
7 Bath Street, BN1 3TB, Brighton, United Kingdom
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Nutri-Genetix DNA report and personalized nutrition formula were exactly what I was looking for. One major surprise was how great their support team was throughout the process! Couldn’t have asked for a better experience. The report was extremely helpful and professional. Excited for my BodyFuel to arrive!
Feedback: Would be nice to have a follow up session/contact to ask some clarifying questions about the report.
Interesting to read my report and see my nutrients that need topping up.
These are the nicest people to deal with!! I appreciate the body fuel; it has given me more energy already and this is just my first week! I also have noticed a decrease in appetite.
NGX Body Fuel Pro is not truly personalized and recently the disguised a price increased via a marketing email with subject "An Exciting Update from NGX" in which you would expect a new product but in reality they're announcing a price increase of 17p per shake at the end of the email. Very misleading communication!
Thinking of cancelling my subscription and try other alternatives.
Us Customer - E-mailed about status and was immediately updated. Appreciate the product and customer service.
Sadly, after speaking with NGX customer services it came to light that this is not truly personalised. You are grouped into one of many groupings which has a premix. This is what is sent to you, not as stated on the website, a 'unique' 'personalised' shake. That being said, the report was very insightful and the shakes are ok. Do they actually work... it's hard to tell without further testing. Not only that but the few that I did receive had either a short or no date. NGX kindly refunded and sent replacement bags, but to be honest I should not have had to jump through all these hoops. The experience overall was not that great.
My experience is, on balance positive, but my feeling towards the service is somewhat mixed. Reports were well presented but felt generic and had incorrect data input. Subsequent communications with the team were good. Too early to tell whether the product will yield results, but on the journey now and willing to give it a month or two.
Interesting results, interpretations could be better. Great communication on delivery. Tastes gross even with flavour boosters. Very cool personalization though. Easy to follow.
So far, so good. Really enjoy the taste! So easy to incorporate into a smoothie. Will be back for more.
Love the science behind the personalisation of the shakes and service was great as well.
Great company to deal with if test was more detailed would be even better

Reply from Nutri-Genetix (NGX)
I thought my health was perfect, but many deficiencies have been discovered with ideas about how to cure the problems
Good delivery service and easy to track and follow.
Pleased with product and company service with useful and helpful information tailored to me
The DNA test taught me so much about my body it changed how I eat and ultimately how I feel.
I've been using the NGX powder for over a year and I love it. It has helped tune my body for my competitive cycling. The addition of chocolate gateau is a real winner!
Not for me but then I don't like the taste of stevia (or the aftertaste of it) and it's the sweetener used in the products. I should have checked the ingredients first.

Reply from Nutri-Genetix (NGX)
The report clearly hit the mark , few surprises and many confirmations of those feelings and thoughts you have about how your body is responding to foods but can’t articulate. For example, caffeine for me, it reaffirmed what I always felt I knew but it wasn’t consequential enough for me to stop drinking caffeine or investigate further.
Seriously, NGX did me proud and met my expectations - I even went on to subscribe to their nutrition foods. I recommend the dna personal nutrition report. I’m meeting my health goals now
This is a very innovative company. Everything is well thought out and scientifically approached. Five stars to everyone at Genetics!
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