Oil Tanks Plus Reviews 

254
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Having been badly let down by a local firm I contacted Oil Tanks Plus for a quote. From my first chat with Peter Watts I knew I was in safe and professional hands. He answered all my queries and gav... See more

Company replied

Rated 5 out of 5 stars

Had a tank replacement, new base constructed and contaminated fuel removed, cleaned and returned to new tank. Oil tanks plus gave great advice, carried out the whole job smoothly and efficiently and... See more

Company replied

Rated 1 out of 5 stars

Awful experience, dreadful customer service and workmanship, massive delays and oil tanks left at my property for over six weeks, avoid at all costs.

Rated 5 out of 5 stars

Pete and Richard were extremely helpful, friendly and professional. This company moved extremely swiftly to help us out with an impressively rapid tank replacement when we were really struggling with... See more

Company details

  1. Oil change service

Written by the company

Oil Tanks Plus are experts in oil tank installations. With over 25 years experience, we provide a one-stop shop solution oil tank requirements.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

254 reviews

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4.3

All reviews

(254)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from start to finish

Just had our oil tank installed this morning by Rich and Chris and have received nothing but great service with every aspect of my dealings with Oiltanksplus.

Initial contact, advice and support received from Pete was professional, patient and reassuring. Rich and Chris called by for a site check a week before installation to ensure everything would run smoothly on the day. It did! Installation this morning and all done in c.1hr 45mins, with minimal disruption to my day. Rich and Chris were professional, knowledgeable and completely respectful to us and our neighbours (who's land and garden access was acquired across for the install), building a great rapport with them too. Cannot recommend oiltanksplus enough and Rich and Chris are a credit to the firm.

14 June 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much for your kind review. The office gave you great service and our highly experienced Staffordshire team completed the Service chain.

Thanks again

THE SERVICE TEAM

Rated 5 out of 5 stars

Professional sales advice followed by…

Professional sales advice followed by good execution of installation of a new oil tank in what was a challenging site.

23 May 2023
Unprompted review
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Reply from Oil Tanks Plus

Thank you so much for your positive review.

This installation could have resembled a Film Scene and involved equipment by boat across beautiful Cornish Estuary and coastline. Our most experienced crew were allocated to the task and with 25 years experience we were confident. Nice to be proved right and we intend to place this on a brief video on our site.

So pleased to be of service.

THE SERVICE TEAM

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Prompt response to initial enquiry; excellent advise on choice of tank given access difficulties; Prompt and efficient installation, and the site left neat and tidy.

8 June 2023
Unprompted review
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Reply from Oil Tanks Plus

Thanks for your review. I will let the team know how much they are appreciated.

THE ENTIRE TEAM

Rated 5 out of 5 stars

Practically perfect in every way!

Personable, professional, polite and ‘practically perfect in every way’ (just like Mary Poppins). From my first phone call with Pete through to the tank installation by Rich and Chris, my dealings with Oil Tanks Plus were a painless pleasure. Many thanks to all the team. :o)

1 June 2023
Unprompted review
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Reply from Oil Tanks Plus

I cannot thank you enough for your kind review. Its great to see the office performing well and also to see our Northumberland Installation team giving a quality service.

Thanks THE SERVICE TEAM

Rated 5 out of 5 stars

Great Service!!!

Whole process was extremely easy. The quote process was efficient and the price quoted was extremely competitive and much lower than some other providers.

Pete was extremely helpful with deciding what tank to purchase. Jenna was great in arranging the visit and payment.

Our installer was also super friendly and knowledgeable.

Fantastic service!

6 June 2023
Unprompted review
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Reply from Oil Tanks Plus

Thank you very much for you review. The combination of Peter , Jenna and our LOCAL team did us all proud

Thanks again

THE SERVICE TEAM

Rated 5 out of 5 stars

Friendly and efficient

The firm was quick to offer an initial quote and to follow up with questions about specifics so that the quote could be refined. They were competitive in price and pleasant to deal with.
The two men who came to install the tank were friendly and efficient in their work. In particular, they encountered an unexpected problem (not of their making) which required extra equipment, but dealt with it calmly and completed the work in good time.
My only criticism is that communication from the sales office to the installers was incomplete. I would, however, have no hesitation in recommending this firm.

22 May 2023
Unprompted review
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Reply from Oil Tanks Plus

Thank you very much for your kind review. We are naturally pleased to have served you well. Our local team seem to get great reviews which is very pleasing.

Thanks Again

THE SERVICE TEAM

Rated 5 out of 5 stars

I was delighted to come home from work…

I was delighted to come home from work to find such a first class job had been done. I love the new tank & the men who installed it are first class. This will make a huge difference to me as the old tank was way to big & scared me that it would fall down. Please thank who ever installed my new tank
Mrs Cash
Mereoak Park reading

9 May 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much for your kind feedback and review. Also glad to bring a calmness to the proceedings and our Berkshire team gave us all the kind of service we are proud of.

Thanks Again

THE SERVICE TEAM

Rated 5 out of 5 stars

Excellent customer service and was able…

Excellent customer service and was able to accommodate earlier instal due to low level of oil in existing tank. The guys installed in no time at all.

4 May 2023
Unprompted review
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Reply from Oil Tanks Plus

Hi and thank you for your kind review. Glad we could bend and give you the service you need. Very pleased our local team were on hand top give a fast and quality response.

Thanks Again

THE SERVICE TEAM

Rated 5 out of 5 stars

Really good friendly advise and…

Really good friendly advise and comunication from Peter at the start of my enquiry. Prices are as good as you'll find on the internet. Two nice chaps arrived on the morning they said they would, started the job of taking the old tank out fitting a new base and installing the new tank and were finished in 2-3 hours. Great service and would highly recommend.

12 April 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Hi and Thank you for your glowing review. Pleased Peter gave you the advice that we hope our experience should be good for plus thanks for mentioning the Bishops Castle team. We are naturally very proud.

Thanks again

THE SERVICE TEAM

Rated 5 out of 5 stars

Great service and friendly staff.

Great service and friendly staff.
We had a leak in our old tank- oiltanksplus sent someone out to look at best options for replacement, and to pump the oil out of the tank while we waited for delivery/installation.
Ended up with double capacity helping us when there is cold weather or cheaper pricing to take advantage.

22 September 2022
Unprompted review
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Reply from Oil Tanks Plus

Thank you very much for your kind review which shows that from the office right down to the Uttoxeter team , we gave you a seamless service and that makes us proud we did the right thing by you.

Thanks Again

THE SERVICE TEAM

Rated 5 out of 5 stars

Arrived on time & did an excellent job…

Arrived on time & did an excellent job of removal & installation as they knew what they where doing.Would recommend Oiltanksplus without hesitation

13 April 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much for your kind review. we are very pleased that the Taunton team did us all proud and we will be proud to pass the remarks on to them.

THANKS AGAIN

THE SERVICE TEAM

Rated 5 out of 5 stars

Great Crew.

The crew were very knowledgeable, quick doing the work and very friendly.
Couldn't fault them.

30 March 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you very much for your review. Nice to know we are giving our customers a quality service.

THE SERVICE TEAM

Rated 5 out of 5 stars

Efficient and friendly service

From the moment I called for a quote, to the finished job, Oil Tank Plus were friendly, efficient and got the job done quickly. Their quote was transparent and we got our new tank installed, and the old one removed, with no fuss and no disruption.

24 March 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you very much for your kind review Good to have the knowledge that the Stowmarket team make us proud of our service levels in this area.

Thanks Again

THE SERVICE TEAM

Rated 5 out of 5 stars

Such an easy service to use

Such an easy service to use; straightforward, honest, fast! Highly recommended

Peter Watts - sales - was truly helpful, Melanie and co - back office - were kind and efficient, and David Holmes - installation engineer - was brilliant

20 March 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

We are so pleased to be of service and again it looks like our team has given a seamless service. Our Dereham operation continues to get good reviews and we are naturally very proud.

THE SERVICE TEAM

Rated 5 out of 5 stars

It is very good and very efficient…

It is very good and very efficient installation.

19 March 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thanks and pleased to be of service for you. Our Norfolk team have great experience and we are pleased this shines through.

Thanks again

THE SERVICE TEAM

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish, REALLY impressed. The office staff are knowledgeable and friendly. Big shout out to Peter and Jenna who helped plan our installation. Richard carried out the actual on site work and again he was very friendly and worked really hard. I really cannot recommend Oil Tanks Plus highly enough. Top job.

8 March 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you very much for your words. We are very proud that the combination of the whole process of looking after you in the office , down to the Local team from Foston , Derbys was smooth and efficient as we are striving to make it.

Thanks again.

THE WHOLE TEAM

Rated 5 out of 5 stars

Great service

Good advise, lovely team, efficient installation. Thanks folks

15 March 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you very much for this review. We are pleased to see our Yorkshire team are still being appreciated.

Thanks again

THE SERVICE TEAM

Rated 5 out of 5 stars

Excellent service

Oil Tanks Plus removed our old, disconnected oil tank plus oil. They provided an excellent service all-round, particularly in terms of speed, professionalism, and cost. Would definitely recommend them!

15 March 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Hi Helen

Thank you very much for your kind review , illustrating the broad base of services we operate for our customers. The Leicestershire team are always found to be efficient and courteous so thanks for adding your service to the list.

THE OTP SERVICE TEAM

Rated 5 out of 5 stars

Great end to end service

Easy to use website. Quick telephone response to query. Very informative and helpful discussion regarding our request for oil tank move and replacement. Fitter was very punctual, extremely pleasant and did a very efficient and thorough job, leaving no mess or damage. Would highly recommend.

14 February 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Hi

Very happy to be of service to you. As usual the Cheshire team were up to speed with the service we have to come to expect. Pleased to have been happy to help.

Thanks again

THE SERVICE TEAM

Rated 5 out of 5 stars

Excellent service

Excellent service, always phoned back and had all the information I needed. Chaps arrived to install tank on time and were very nice, got on with the work and left leaving everything clean and tidy after checking that my boiler was up and running. I would recommend this company if you need a new oil tank.

14 February 2023
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you very much for your kind review, I am proud that the Brecon team were up to speed for you and delighted to be of assistance

Thanks

THE SERVICE TEAM

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