Oil Tanks Plus Reviews 

254
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Having been badly let down by a local firm I contacted Oil Tanks Plus for a quote. From my first chat with Peter Watts I knew I was in safe and professional hands. He answered all my queries and gav... See more

Company replied

Rated 5 out of 5 stars

Had a tank replacement, new base constructed and contaminated fuel removed, cleaned and returned to new tank. Oil tanks plus gave great advice, carried out the whole job smoothly and efficiently and... See more

Company replied

Rated 1 out of 5 stars

Awful experience, dreadful customer service and workmanship, massive delays and oil tanks left at my property for over six weeks, avoid at all costs.

Rated 5 out of 5 stars

Pete and Richard were extremely helpful, friendly and professional. This company moved extremely swiftly to help us out with an impressively rapid tank replacement when we were really struggling with... See more

Company details

  1. Oil change service

Written by the company

Oil Tanks Plus are experts in oil tank installations. With over 25 years experience, we provide a one-stop shop solution oil tank requirements.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

254 reviews

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No recent history of asking for reviews

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4.3

All reviews

(254)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply Brilliant

Rob, Melanie, Olly and David were excellent from start to finish, they explained how the whole process worked and gave me options to consider. Oil Tanks Plus are quick to install, efficient and competitively priced. I would definitely recommend

6 August 2022
Unprompted review
Rated 5 out of 5 stars

Tank replacement

I’ve just had my tired old domestic heating oil storage tank replaced by oiltanksplus, they provided a very good service. They advised on the best tank for me and did a prompt and very tidy job. I’m very happy with the work and would certainly recommend them to others seeking oil tank installation.
Thanks 👍🏼

27 July 2022
Unprompted review
Rated 4 out of 5 stars

Quick response to a leaking oil tank…

Quick response to a leaking oil tank .Attended within a week , took away old tank and replaced with new , tested and cleared up neatly before going . Felt full confidence with Lee and Matt and very satisfied. Ian ,North Somerset.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. A different company wanted to sell me a new tank, when the problem was a teeny weep on the stop cock gasket. Within 5 days a very professional team arrived from Doncaster (we are in South Northants) drained tank, fixed problem and replaced fuel. Couldn’t fault. Thank you Carole

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I required a large metal tank to be removed from back garden which had difficult access.Rob quoted a price on the Friday and arranged for removal on Sunday. Very polite, efficient service. Couldn’t be bettered. Thank you to Rob and team. Angela from Oxford

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Ordered an oil tank from these guys…

Ordered an oil tank from these guys after enquiring online. Rob came back to me almost immediately with a quote which was the cheapest I found.

Long story short I was due an oil delivery and when they came to deliver they noticed a crack in the tank so not only did I have no oil I also got an unexpected shock of the cost of a new oil tank.

I explained to Rob about how I didn’t have all of the funds available to pay in full (who does these days) and I was able to pay half to secure and the the other half a week after they had fitted the new tank which took the pressure off hugely.

Can’t recommend these guys enough. Dealt with Mel and Rob and also the fitting guys and all were first class.

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent rapid response to oil tank issue.

Discovered issue with my oil tank on Friday afternoon that needed immediate action. Spoke with Rob at OTP who immediately grasped the situation and provided me with a quote within an hour. Very acceptable and went ahead. Martin (engineer) arrived the next day (Saturday) at 9.00am. He was totally professional, efficient and obviously knew exactly what he was doing, and having travelled from Ipswich to be here in Hampshire with everything needed to undertake the work. The logistics and planning impressed me. Two hours of hard graft and everything was fixed - a new bunded tank where the old had been, all new pipework, oil in the old tank checked for contamination and only clean oil re-instated into new tank, old tank and dirty oil removed from site. No mess, no spillages, etc. All done in less than 24hrs - on the week end - so rare these days. I am now mightily relieved and cannot thank the OTP team enough.
PS. The weather was sunny when doing the job, and Martin told me he had postponed a family BBQ til the next day so that he could do this job. I am feeling a bit guilty as the next day (today) the British weather is doing what it does.. Sorry Martin and family....

15 May 2022
Unprompted review
Rated 5 out of 5 stars

A first rate company.

A first rate company. A competitor had taken 3 weeks to produce a final quote for a new tank that still contained errors. I phoned Oil Tanks Plus, and 2 hours later, after I had emailed photos of our existing tank, I had a final quotation for a far superior specification and a firm date for the work. The men arrived as promised and on time. They did a superb job with a difficult installation and the new tank was fitted on a new base and the boiler reconnected and running again before the end of the day.

2 April 2022
Unprompted review
Rated 5 out of 5 stars

When my oil tank split while full of…

When my oil tank split while full of oil I needed a company to respond quickly. After trying several times a local company that was recommended, without a reply, I rang oil tanks plus and what a fantastic service on the phone and by quickly resolving the issue by fitting a new tank within 48 hours.
Great service

30 March 2022
Unprompted review
Rated 1 out of 5 stars

Do not be fooled by the sweet talking…

Do not be fooled by the sweet talking salesman Kevan. Since being fooled myself it has been an absolute disaster from the day of installation to now. It seems the company will get anyone in your area to do the job. Because of the shoddy workmanship I now have a leak as they didn't want to use anymore than they had to on the copper pipe. They turned up with no tools to do the job so had to pay out another £320 for a Landscape man to bring his heavy duty tools. Had a nightmare trying to get them to reduce the invoice. I am now seeking legal advice. I don't want anyone to go through this unnecessary stress.

28 March 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

Discovered my oil tank had started leaking on Monday afternoon. Found this company on line, reviews looked good, phone Tuesday morning and spoke with Kev. Kev was brilliant and sourced me a new tank and installer for same day replacement. The installer travelled 150 miles each way to fit the tank. By 3pm on Tuesday everything was done and dusted!! And they were significantly cheaper than others. Amazing service! Well done 👍

17 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much for a positive review, as a national company we were able to divert a team from outside your area which on this occasion worked well.

Rated 5 out of 5 stars

Excellent company/Great installation

Excellent company. Easy to deal and and communicate with. Great price and quality product. 10/10 to the installation team who were professional and personable. Perfect. Thanks again

16 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much, Im delighted we met your expectations

Rated 5 out of 5 stars

Excellent team

Excellent team, clean efficient installation, professional and good price

16 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much, pleased to have been of service

Rated 5 out of 5 stars

This company is amazing.

This company is amazing.. had a broken oil tank leaking oil, within 3 hours I had a new tank it was like nothing had happened. The staff are all so helpful and friendly could not recommend this company enough. I expected to pay a fortune but the price was far lower than expected and the service was top rate.

9 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thankyou so much for a kind review, delighted to have been of service and met your expectations

Rated 5 out of 5 stars

Every point of contact from Kev to his…

Every point of contact from Kev to his installation team, Rich and Chris, and the accounts department was professional. Rich and Chris went out of their way to make the new configuration of a different shaped tank work and they were fantastic. Competitively priced and professional, friendly outfit! Highly recommended.

8 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Such a lovely review, thank you so much, I am delighted we were able to offer and fulfil the service provided

Rated 5 out of 5 stars

Brilliant Service!

Couldn't have wished for a better service. Questions regarding the changing of our oil tank were answered promptly and nothing was too much trouble. The technician who carried out the work was very pleasant, on-time and completed the work to a very high standard. Highly recommended.

7 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much for your kind review, I am so pleased we met your expectations.

Rated 4 out of 5 stars

I wrote a review 6 weeks ago severely…

I wrote a review 6 weeks ago severely complaining about the after-sales service. I would just like to report that after another telephone call all has finally been sorted out.

4 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Many thanks for taking the trouble to write another review, again I apologise for the bad service you received, it was certainly not up to our usual standard. Thankyou for being patience.

Rated 5 out of 5 stars

Brilliant Experience

The pre-sales process was excellent, where time was taken to accommodate my requirements. The installation was also excellent, completed professionally, efficiently and with no residual mess for me to clean up. Given the value proposition I can highly recommend Oiltanksplus to anyone requiring their products and services. Brilliant experience. Thank you.

1 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much for a lovely review, I am so pleased we were able to offer the service you expected.

Rated 5 out of 5 stars

Online enquiry responded to within less…

Online enquiry responded to within less than 24hrs, Quickly able to confirm requirements and get replacement tank booked in within 7 days, with a fixed price. Fitting service was excellent - quick, efficient, clean, and friendly. Great customer service when contacted to pay. Would definitely recommend.

1 March 2022
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thankyou so much for your lovely review, I am so pleased we met with your expectations.

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