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Onequotedirect Reviews 

91
•
TrustScore 4 out of 5

4.1

Insurance agency
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See what reviewers are saying

Rated 1 out of 5 stars

Cannot contact this company to discuss policy. Says to contact using customer portal via live chat. The live chat feature does not work (says no file found) and there is no number to call. Currently o... See more

Rated 4 out of 5 stars

Honestly this was a very easy process to set up the insurance. I didn't receive my documents by email but the customer services emailed me and said they were sending them also in the post.... See more

Rated 5 out of 5 stars

Yeah, it’s great. It’s my friend. Tell me about your insurance that you guys are doing great yeah that’s why I think I should join your organisation as Car insurancei

Company replied

Rated 5 out of 5 stars

The changeover from my existing Ins Co was very smooth. Very pleased to discover the instructions on your website were easy to follow

Company replied

Company details

  1. #218 of 230 best companies in Insurance agency
  2. #65 of 67 best companies in Car and Motor Insurance Agency
  3. #173 of 178 best companies in Insurance broker
  4. #128 of 138 best companies in Insurance company

Information provided by various external sources

Online car insurance by OneQuote Direct, working with leading insurers to offer a wide range of insurance products. Get a quote or purchase online today!

Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(91)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Appalling broker

Appalling broker, shocking customer service and obscene charges when you need to make changes to your policy mid-term. Tried to change to a vehicle worth 50% less with 50% less power and 20 groups lower mid term and they wanted to increase my price by 30% to cover the remaining 4 months, then tried to charge me £75 to cancel because they had provided a quote. Avoid like the plague and try a reputable broker.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, very straightforward and easy to use website. See what happens in a claim situation which hopefully won’t happen!

17 November 2025

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