Passion8 

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Rated 5 out of 5 stars

I am very happy with the speed of delivery, information received about my order. The website was easy to use and find what I was looking for. Product was good value, and arrived quite speedily. Would... See more

Company replied

Rated 5 out of 5 stars

Just bought three sexy items from Passion8, skimpy but stylish knickers, prostate massager and shower-time wrist restraints. Three excellent items, all delivered very promptly with no fuss and wi... See more

Rated 2 out of 5 stars

Ordered a week ago..... no sign of delivery! Contacted customer services - told item would be sent out same day delivery at approx.11am..... received further e-mail at 4.40pm saying item was actually... See more

Rated 5 out of 5 stars

One of the major mail order problems is out of stock and follow on orders. Being Christmas, I did expect this. But Passion8 kept me in the loop. And I will be presenting the stunning suspender belt... See more

Company details

  1. Sex toy store

Information provided by various external sources

Anal sex toys, erotic lingerie, vibrating dildos and rabbit vibrators are just some of the adult sextoys and products available at Passion8 that you can trust and feel comfortable using


Contact info

All reviews

(197)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

FIRST CLASS SERVICE!

I'd ordered two items and only received one as it became out of stock since ordering. I was offered a free upgrade for the inconvenience caused, and it arrived the following day!

4 August 2011
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing service

ordered last Friday and paid for next day delivery. It is mow Wednesday evening and a have still not received my delivery

3 August 2011
Unprompted review
Passion8 logo

Reply from Passion8

Thank you for your query.

I can see that on this occasion we did not live upto our high expectations on delivery.

I have therefore refunded your delivery charge and offer our sincere apologies.

Regards

Paul
Team Leader - Customer Services

Rated 5 out of 5 stars

Great value and service

Excellent value and prompt service , website easy to navigate. I would definately use Passion8 again for future purchases,

1 August 2011
Unprompted review
Rated 5 out of 5 stars

Hassle free discreet transaction

Delivery took longer than expected but may have been something to do with courier company, apart form that service was excellent no time-wasting or action needed past placing the order :)

1 August 2011
Unprompted review
Rated 1 out of 5 stars

Disappointing packaging ... couldnt use product as a gift !

Hi , great site , i found lots of great products, i was shopping for a friends birthday pressie , when it arrived the plastic looked so batterd , i had to take it off , and then of course the product looked like it had already been opened ! and therefore not clean , not a happy bunny !

31 July 2011
Unprompted review
Passion8 logo

Reply from Passion8

Hi there,
We take great care in the packing and dispatching of orders and I am so sorry that your parcel had a 'rough ride' through the parcel system. We'd like to make this up to you, so if you would like a replacement please contact us by phone: 01482 496935 or email CustomerServices@nesmailorder.com

Kind Regards,
Fiona

Passion8 Customer Services

Rated 5 out of 5 stars

stunning

I couldn't ask for better service, ordered, dispatched & recieved in quick time & all at a reasonable price, the goods were as described & were just what I was looking for.

27 July 2011
Unprompted review
Rated 5 out of 5 stars

amazing products at great prices

the products i bought are of an extremely high quality. The standard delivery was very quick as i had received my order within 2 days of ordering off the website.
The products i bought were some of the cheapest i had seen compared to some other websites i had been browsing.
overall a very happy customer

26 July 2011
Unprompted review
Rated 4 out of 5 stars

Good toys, good price, good delivery

A simple to use website with reliable software, an excellent range of goodies for the beginner or more fanatical pleasure seeker. I have ordered before so I know they are discrete in their packages and everything arrived safely,sooner than expected in one parcel. Cheers for that K

25 July 2011
Unprompted review
Rated 5 out of 5 stars

Delighted with products and service

Hiya, I decided to buy some new lingerie and found myself on Passion8 website. I didn't need to go to any other site as Passion8 had everything I needed. My only hope was that when the lingerie arrived, I wasn't disappointed with the quality and fit. Cheap and tacky? NO WAY! I was knocked out by the quality and the fit. Not only that but the delivery service was fabulous too. I can highly recommend Passion8 for anything you might need!! I don't think I have EVER given as high a recommendation before!!

25 July 2011
Unprompted review
Rated 2 out of 5 stars

Ordered Eden bliss ! Or so I thought :-/

Very dissatisfied :-/
The product I ordered no longer exists even though it was still on the website and the consistency of the product has changed too:-/
I'm never going to order from passion8 again.

19 July 2011
Unprompted review
Passion8 logo

Reply from Passion8

Hi there,
I've just checked your order and unfortunately you ordered:
Eden Silk Lubricant http://www.passion8.co.uk/pd/Eden-Silk-Lubricant_80332.html
instead of
Eden Bliss Lubricant http://www.passion8.co.uk/pd/Eden-Bliss_9386.html

Because you're unhappy with us and you're a valued customer, we're going to send you an Eden Bliss Lubricant completely free of charge.

Kind Regards,
Fiona

Passion8 Customer Services

Rated 5 out of 5 stars

very good service

passion8 operate avery good service their pricing and delivery is spot on and if you need to contact them they have agenuine passion for the business

18 July 2011
Unprompted review
Rated 4 out of 5 stars

Good but lacked detail

The only problem i had was that i ordered 2 items, one in stock, on not in stock, and im still waiting for some way to find out atleast an estimate of when it might come back in stock if ever.

18 July 2011
Unprompted review
Rated 1 out of 5 stars

very disappointed

Would not recommend at all was a waste of money

17 July 2011
Unprompted review
Passion8 logo

Reply from Passion8

Thank you for your review.

I'm sorry to hear you were unhappy with your product.

We do offer a 90 day returns policy on any product (all we ask is that the hygiene seals are left intact.

Regards

Paul Chambers - Team Leader
Customer Services

Rated 5 out of 5 stars

see it, order it, get it, wear it, love it.

omg found a amazing site with basks to die for wow, wow wow i was so excited it was delivered straight away , it was better quality than i thought it would be , my friend was straight on line checking your site out !

12 June 2011
Unprompted review

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