Outstanding service as always from personal touch Kent. Responsive, friendly, approachable and have their customers best interests at heart. They are a pleasure to deal with and they deliver every tim... See more
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Outstanding service as always from personal touch Kent. Responsive, friendly, approachable and have their customers best interests at heart. They are a pleasure to deal with and they deliver every tim... See more
Company replied
Neil has been absolutely incredible! He went through everything with us in such detail but kept it light and fun so the whole process wasnt overwhelming. He made sure we were understanding each ste... See more
Company replied
We have used Personal Touch for buying three houses now and for sorting out our life insurances etc, Neil is really professional but also simplifies everything for us so that we know exactly what h... See more
Company replied
Where do I start? Luis at PTK has unknowingly been my rock this year. Through many failed attempts of securing a property, swapping and changing my requirements more than I've had hot meals and not on... See more
Company replied
We are Independent Whole of Market Mortgage Brokers and can help you source a competitive mortgageremortgage deal for your own home or buy-to-let properties. We will guide you through the home-buying process; whether you are a first time buyer, home mover, first time buyer or an experienced landlord. We can also assist if you are self employed. We will ensure that you are fully informed throughout your mortgage journey. Our Brokers able to give advice on Life Assurance, Critical illness and Income Protection Insurance for individuals and businesses too. Secured loans, Bridging Finance, Commercial Finance and Buildings/Contents Insurance. We are able to offer a fully holistic approach referring our clients onto our recommended conveyancers, surveyors and will writers. We offer various levels of service from over the phone advice to home/office visits. A MORTGAGE IS SECURED AGAINST YOUR HOME, IT COULD BE REPOSSESSED IF YOU DO NOT KEEP UP THE MORTGAGE REPAYMENTS. We normally charge a fee for mortgage advice, however this will be dependent on your circumstances. Our typical fee is £295.00. Personal Touch Kent is a trading name of PTK Ltd which is authorised and regulated by the Financial Conduct Authority FCA No. 754672. PTK Ltd t/a Personal Touch Kent acts as a credit broker not a lender. Please note The Financial Conduct Authority do not regulate Wills, Commercial Funding or most Buy to Let Mortgages.
Vauxhall Lane, TN11 0NE, Tonbridge, United Kingdom
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PTK were extremely kind, helpful and positive. Our experience whilst looking for the best mortgage deal was simple and straightforward. Neil was warm, welcoming and helpful whenever we had a query.
Many thanks!

Reply from Personal Touch Kent
Luis always goes above and beyond. He is the best broker I’ve ever worked with. He is really pragmatic and always looks to get us the best deal with our requirements in mind. Honestly couldn’t recommend him more !

Reply from Personal Touch Kent
Luis and the team were great. Always quick to respond and really knowledgable, will (and already have) recommend

Reply from Personal Touch Kent
Luis and the team at Personal Touch Kent have been integral to our recent house purchase. Not just providing excellent financial and mortgage advice but also guiding us through the purchase process as first time buyers. We can’t thank PTK enough and will 100% be using Luis and the team for any future mortgage services.

Reply from Personal Touch Kent
Neil and his team have really helped me and my partner with our mortgage. After having issues elsewhere, they have gone above and beyond for us! highly recommend

Reply from Personal Touch Kent
Luis was very friendly and helpful throughout the whole process which was quite a complex one, he was very knowledgeable which helped a lot and we would definitely recommend and use again.

Reply from Personal Touch Kent
Amazing people, always happy to help.
Luis helped me with my mortgage and made it very easy.
Highly recommend!

Reply from Personal Touch Kent
I am really impressed with the efficient and reliable service provided by PTK. I highly recommend PTK to everyone I know.

Reply from Personal Touch Kent
PTK and Neil in particular were recommended to us by family and we could not be more grateful. He was very thorough and supportive through our mortgage process and we were also very surprised with the speedy responses and turnaround. And cannot recommend PTK highly enough. We appreciate all of your hard work and will definitely be recommending you to all of our friends and family. Thank you for all of your expert advice and guidance.

Reply from Personal Touch Kent
If we could give more than 5 stars we would. The support and service we get from the team is phenomenal. We cannot speak highly enough of them. They are attentive, friendly, professional and knowledgeable. Nothing is too much for them and then will do everything in their power to support and help you and take the pressure out of finding the right product and provide you with absolutely everything you need. In a word they are just brilliant.

Reply from Personal Touch Kent
Extremely happy with the services provided. I had the pleasure of working with Luis to find the right mortgage for me with what felt like around-the-clock service and quick responses whenever I needed it. He was also very patient and helpful when it came to explaining every detail and making sure everything was clear to me. Would definitely recommend PTK!

Reply from Personal Touch Kent
The PTK were really supportive and went above and beyond to get things organised for us. Highly trusted. We’ve used them for 20 years.

Reply from Personal Touch Kent
PTK is the amazing mortgage advisor. He explains mortgage terminology so well which helped me to understand various things about mortgages very clearly. Many thanks Neil SIR

Reply from Personal Touch Kent
I can’t recommend Neil and his team highly enough. Total experts in their field.

Reply from Personal Touch Kent
PTK have helped us with our two mortgages and with our re-mortgage and provide a friendly, reliable service. PTK were recommended to us by a friend and we would not hesitate to recommend them to others and would definitely use them again in the future.

Reply from Personal Touch Kent
Where do I start? Luis at PTK has unknowingly been my rock this year. Through many failed attempts of securing a property, swapping and changing my requirements more than I've had hot meals and not once did I hear a sigh in Luis's voice. I always felt top priority and he has been beyond patience. I cannot thank Luis enough for sticking with me, keeping positive, upbeat and helping me push on! I wouldn't hesitate to recommend.

Reply from Personal Touch Kent
Brilliant service provided by Luis! I got a mortgage offer very quickly. Luis was very quick to reply to any questions I had and kept me informed throughout. I would happily recommend Personal Touch Kent for mortgage advice, really good service

Reply from Personal Touch Kent
Neil has been absolutely fantastic in helping me get my mortgage offer for my first property. He has explained things that I haven’t understood in a friendly and clear way. They were able to help me get my offer very quickly even contacting me out of working hours in order to get things moving as quickly as possible. Would highly recommend!!

Reply from Personal Touch Kent
Thanks to Luis and Saffron, we got our mortgage offer. They were very helpful with all the paperwork and liaising with lenders and insurance companies. Would highly recommend.

Reply from Personal Touch Kent
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