Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely stunning book I do have some amazing roses from ur company. I also saw your stand at Chelsea flower show absolutely amazing 💐🌺😍🥰🌷🌹had to have my picture taken under your stunning ros... See more
Very efficient and competent order service at Chelsea Flower Show. My order arrived only a couple of days later, really well packaged and a good healthy looking plant which continues to thrive in gar... See more
Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with l... See more
Company replied
Company details
Written by the company
At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.
Contact info
London Road, Attleborough, NR17 1AY, Norfolk, United Kingdom
- 01953454707
- support@peterbealesroses.com
- www.peterbealesroses.com
4.6
Excellent
367 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I ordered this rose as a wedding present (the lovely bride) one day and it arrived the next day beautifully wrapped in a box and in great condition. We also rang the company before ordering and they were very knowledgeable and helpful. Would thoroughly recommend to anyone.
1 May 2026
Unprompted review
Excellent quality
Excellent service arrived safely and in good condition and quality of the rose is very good
7 May 2026
Unprompted review
Remember....a white /pink rose bush
Rose arrived well.packaged and had a rose booklet included on how to look after the rose bush ..... really pleased with the size and quality
1 May 2026
Unprompted review
Great choice of Roses on an easy to use…
Great choice of Roses on an easy to use website. The rose was well packed on arrival as a gift to my sister in law. The only slight niggle was that I did find it difficult to discover whether the rose could be sent directly as a gift to the recipient. It was only at payment that I discovered I could! All good. Would recommend.
1 May 2026
Unprompted review
Unable to place order on line so had to…
Unable to place order on line so had to place a telephone order.
Was promised a delivery date but my order was not delivered as promised
25 April 2026
Unprompted review
Reply from Peter Beales Roses
We’re sorry to hear you were disappointed with the ordering and delivery experience.
Your order was placed on 27th April and dispatched on 29th April at 2:55pm, with an estimated delivery date of 2nd May. Tracking shows the order was delivered earlier than anticipated on 30th April.
While we always do our best to work towards requested delivery dates where possible, unfortunately we are unable to guarantee exact delivery days due to external courier factors once parcels leave our nursery.
We do appreciate your feedback regarding the online ordering process and will pass this on internally, as we understand how frustrating it can be when an order cannot be completed online as expected.
I have bought 2 roses from Beales this…
I have bought 2 roses from Beales this year so far. The first was a bare root and it really didn't look very well but I have potted it and it does seem to be sending out some small leaves. The second was a potter rose and it's much better, bigger and healthy looking. Over all, I'm pleased and can't wait to see some lovely blooms. Xx
1 May 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for your feedback really glad to hear your potted rose arrived strong and healthy.
Bare root roses can sometimes look a bit underwhelming on arrival, especially early in the season, but it’s a good sign that yours is now pushing out new leaves. That’s typically how they establish a slow start, then steady growth once settled.
If you have any questions as they develop, feel free to reach out. Hopefully you’ll be rewarded with some great blooms soon.
The rose was very much upto Peters high standard
The rose was vert much up to Peters high standard,
29 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for your kind words great to hear the rose met the standard you were expecting.
We really appreciate you taking the time to share your experience, and hope you enjoy plenty of strong growth and blooms through the season.
Ordered Oxford Physics rose
Ordered Oxford Physics rose. I have wanted this one for some time. Gardener Ben on Youtube has recommended it for his "Shade Collection" The rose arrived, very quickly indeed. It is healthy with lots of growth and is in the ground. So far it's doing well, receiving around 5 hours direct sunlight a day. I am very excited about this one. It's an absolute beauty. Can't wait for it to flower.
23 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for sharing great choice with Oxford Physics, it’s a fantastic variety.
Really good to hear it arrived quickly and in strong condition. Five hours of direct sun should be plenty for it to establish well, especially with a bit of shelter. Sounds like it’s settling in nicely already.
Hopefully not too long before you start seeing those first blooms it’s definitely one worth the wait
Problem with delivery resolved!
There was a problem with the delivery of my order and I phoned to enquire about it. The lady I spoke to was so lovely and helpful and sent a replacement order to me. I really appreciated this as it was the couriers fault and not Peter Beatles Roses. The rose I received is excellent, far better than I imagined. Thank you so much
23 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for taking the time to share this really glad we could get things sorted for you.
Great to hear the team were helpful and that your replacement arrived safely. Even better that the rose exceeded expectations that’s exactly what we aim for.
1* experience
I’m very disappointed with their chosen delivery provider, DPD. They emailed me to confirm that my parcel from Peter Beales would arrive between 2:30 and 3:30 PM, 28 April). I stayed at home today specifically to receive this rose. However, at the last minute, they sent another message claiming that they had “missed me” and rescheduled delivery for tomorrow.
The next day, 29 April, I received a message from DPD at 19:28 PM saying, “Sorry, we missed you. Your driver, Vasile, won’t be back today, but you can still rearrange your delivery.” So, outrageously frustrated. I requested a refund and received it (hence 2 stars).
This was my first (and last) time ordering from Peter Beales Roses, and I regret making this purchase. No wonder so many people — myself included — highly recommend David Austin Roses.
29 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for sharing your experience and I’m really sorry for the frustration caused.
This isn’t the level of service we expect, especially when you’ve made time to be in for a delivery. While we work with DPD as a trusted courier, issues like this can occasionally happen, but the communication you received clearly wasn’t good enough.
I’m glad your refund was processed promptly, but we understand that this doesn’t make up for the inconvenience caused.
We’re feeding this back to both our internal team and the courier to help prevent similar situations going forward. If you did want to give us another try in future, we’d hope to provide a much smoother experience.
Beautiful rose for a special Wedding Anniversary
Beautiful rose for a special anniversary. My sister was so impressed she has bought another one.
28 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for sharing lovely to hear the rose made the anniversary that bit more special.
Even better that it’s inspired another purchase always a good sign. Hope both roses go on to thrive and put on a great display.
Do not buy from Peter Beale
I ordered a potted rose on 22nd April, outside the time for a bare-root rose, correctly, April is too hot to plant a bare root rose. Delivery was very fast, just 2 days. Well done. But I needed to keep the rose for a family members birthday. Shouldn’t be a problem. I put it in a protected area out of direct sun and kept it sensibly watered. Despite that the three small buds that were breaking failed to thrive. One of the strong stems failed to show any buds at all, so in desperation yesterday I knocked the rose out of its pot to find that what I had got was a bare rooted rose that had been put into compost and had failed to make any new healthy roots. Effectively I had received an almost dead rose. And I paid the price for a potted rose.
I have been encouraging gardening friends to look beyond David Austin roses. "Look at Beales roses, they have some lovely roses". Never again. Stay away.
22 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for taking the time to share this and I’m really sorry to hear how disappointing this experience has been, especially as it was intended as a gift.
All of our roses are covered by a one-year guarantee. As they are living plants, establishment can vary, but what you’ve described doesn’t sound right for a potted rose and we’d like to investigate this properly.
We don’t routinely remove roses from their pots prior to dispatch, so we rely on visible top growth at the time of sending. That said, the condition of the roots and overall establishment is clearly important here, and we’d like to review this for you.
If you’re able to, please send photos of the plant (including the roots if possible) along with your order details to support@peterbealesroses.com. Once received, the team can assess the issue and arrange a suitable resolution whether that’s advice, a replacement, or a refund where appropriate.
Good website and filters to find the right rose; high quality plant.
Good website and filters to find the rose I want, even though I'm no expert. Quick delivery, and the rose when it came (in a pot) looked like a really strong, healthy plant. You can get cheaper roses elsewhere, but I'm happy with what I paid - I feel the price reflects the quality and it's a really good plant.
24 April 2026
Unprompted review
Reply from Peter Beales Roses
Really pleased the rose arrived in strong condition and is meeting expectations. Price vs quality is always a balancing act, so it’s helpful to hear you feel it’s reflected in the plant you received.
Hope it settles in well and gives you a strong display over the season.
Absolutely stunning rose very healthy…
Absolutely stunning rose very healthy and packed really well and very quick delivery
25 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for the feedback great to hear the rose arrived in strong condition and that the packing and delivery all went smoothly.
Hope it settles in quickly and puts on a good show for you this season.
I was a little disappointed when I put…
I was a little disappointed when I put it in its container, the soil fell away from the rootball, there wasn’t any stability when I tried to take it out of the pot, it just fell out and all the soil went everywhere.🤔
29 April 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your feedback, and we’re sorry to hear this was your experience.
What you’ve described can sometimes happen, especially if the compost has dried out a little in transit, which can cause it to loosen around the rootball. It won’t harm the rose itself, but we completely understand it’s not ideal when planting.
Once planted and watered in well, the roots should settle and establish nicely. However, if you have any concerns at all as it develops, please don’t hesitate to get in touch with us
Roger assisted me in selecting the best…
Roger assisted me in selecting the best rose to grow in a pot, gave me all the information I needed to look after the rose a Blue Moon and all with a great deal of patience (my plant knowledge is minimal).
The ladies at checkout where polite and helpful.
It was a happy and pleasant experience.
Thanks.
29 April 2026
Unprompted review
Prompt delivery and well packed in a…
Prompt delivery and well packed in a sturdy box. A long cane inserted into the plant pot protected the stems from any potential damage. Pot compost was dry , needing to be watered immediately. No sign of growth apart from a few emerging buds. This rose needs tender loving care to ensure it develops into a good specimen
23 April 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for taking the time to share your feedback.
We’re really pleased to hear the rose arrived promptly and well protected – we take great care with our packaging to ensure plants reach you safely. We appreciate your note regarding the compost being dry; this can occasionally happen in transit, and giving it a thorough watering on arrival is exactly the right approach.
At this time of year, it’s quite normal for roses to show minimal growth, with just a few buds beginning to emerge. With a little care, regular watering, and the warmer conditions ahead, it should establish well and put on strong growth.
The two roses were a great price and…
The two roses were a great price and delivery was just as prompt as promised. I was disappointed though when I opened the box to find that a lot of the compost/mulch had fallen out of the two pots and a bottle of rose tonic that was part of my order was lying on top of both roses and had damaged them, with branches and growing tips snapped off both plants. So I deduce they were not couriered standing up as the box instructs! I emailed the company who apologised and just said plant them out and prune them lightly and if they don't survive there is a year's guarantee. So we shall see and hope they survive.
23 April 2026
Unprompted review
Reply from Peter Beales Roses
Thank you for your feedback, and we’re really pleased to hear you were happy with the price and prompt delivery.
We’re very sorry to hear about the condition your roses arrived in. It does sound like the parcel may not have been handled upright during transit, and we completely understand how disappointing it is to find damage like this on arrival.
The advice given to plant and lightly prune is the right approach, as roses are resilient and often recover well from this type of setback. That said, we absolutely stand by the quality of our plants, and as mentioned, all of our roses are covered by a 1-year guarantee.
Please do keep an eye on them as they establish, and if you have any concerns at all or they don’t thrive as expected, don’t hesitate to get back in touch
High quality roses
I’ve bought a number of roses from Peter Beales this year including Macmillan Nurse standards, Ballerina, For your eyes only and carpet rose coral. All arrived in great condition and are doing well in the garden.
29 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for the update really good to hear everything arrived in strong condition.
That’s a solid mix of varieties, and great to hear they’re all establishing well in the garden. Once they’ve settled in, you should get a good spread of colour and flowering through the season.
Received Royal Parfuma rose within a…
Received Royal Parfuma rose within a couple of days. DPD delivery was excellent.
The rose is very healthy and growing already.
Am really pleased with the rose, it's delivery and healthiness.
20 April 2026
Unprompted review
Reply from Peter Beales Roses
Thanks for the feedback great to hear the Royal Parfuma arrived quickly and in strong condition.
Good sign that it’s already putting on growth. With a bit of time to establish, it should settle in well and reward you over the season.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.