Staff were helpful in locating item. Rechargable milk frother. Good quality with stand and USB charger included. Have used it and it frothed up homemade hot chocolate so felt like a shop bought. I us... See more
Company replied
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The staff at Manchester shop was helpful and they no what they are talking about , They recommended the knife s I needed , will be going back .
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
Company replied
Store was well organized clean and staff were knowledgeable and helpful with any questions I had.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
4.8
Excellent
312 reviews
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Store was well organized clean and…
Store was well organized clean and staff were knowledgeable and helpful with any questions I had.
21 October 2026
The staff at Manchester shop was…
The staff at Manchester shop was helpful and they no what they are talking about ,
They recommended the knife s I needed , will be going back .
17 October 2026
Got what I wanted in a short time and…
Got what I wanted in a short time and was happy with the price.
19 October 2026
Good value great staff
12 October 2026
Highly recommended
The assistant was helpful and knowledgable about the best products
12 October 2026
High quality
15 October 2026
The pots beats my expectations
The pots beats my expectations, the size is great, delivery quick, I am glad I gave it a try, and I am definitely buying more.
5 October 2026
I love the tri ply cookware
I love the tri ply cookware, exactly what i have been looking for, cleans easily and makes me enjoy cooking more
10 October 2026
Helpful and had what I wanted
13 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How easy to order and super quick…
How easy to order and super quick delivery problems with thoroughly recommend anybody thinking of ordering from ProCook
2 October 2026
Reply from ProCook - Arndale
We are so pleased to hear that you found the ordering process simple and experienced such fast delivery. Thank you so much for taking the time to share your kind recommendation!
Reply from ProCook - Arndale
We are so pleased to hear that our team was able to assist you effectively. Your kind feedback about our staff means a lot to us.
Staff were helpful in locating item
Staff were helpful in locating item. Rechargable milk frother. Good quality with stand and USB charger included.
Have used it and it frothed up homemade hot chocolate so felt like a shop bought. I used to have a battery operated version years ago but this one beats that version hands-down. Good value at £10 - Will definitely use this for frothy coffee/hot chocolate.
3 October 2026
Reply from ProCook - Arndale
We are glad you enjoyed your experience in our store and that our team members were able to assist you with finding what you needed. Thank you so much for taking the time to share your positive feedback. We are happy to hear that your new beverage mixer is performing so well compared to your previous model, making your warm drinks feel extra special at home. It is wonderful to know you feel you received great value, and we look forward to serving you again soon.
My shop to go for all things I need in…
My shop to go for all things I need in the kitchen, good prices.
9 October 2026
Reply from ProCook - Arndale
We're so thrilled to hear that we are your favorite destination for all your kitchen essentials and that you appreciate our competitive pricing! Thank you so much for your fantastic feedback.
Great customer care
Fast reply to my problem with dispatched products, and replaced it immediately.
5 October 2026
Reply from ProCook - Arndale
Hi,
We’re sorry to hear about your experience and apologise for the inconvenience caused.
Could you please let us know which product is leaking? If possible, please also send us a few photos showing the leak and the product itself.
Additionally, please provide your delivery address so we can look into this matter further and assist you.
Thank you for your patience and cooperation.
Cheers,
Good staff good service
8 October 2026
Reply from ProCook - Arndale
Thank you so much for taking the time to share your positive feedback about our staff and service. We truly appreciate your kind words!
I have still not received my goods
I have still not received my goods. Received communication from delivery that on its way then next communication it was going back to sellers. No explanation no missed delivery. I was waiting for communication with yourselves. I will now be leaving delivery address for home address late Friday 9th oct. Therefore please deliver to 2 Main street Hickling LE143AL after this day
26 September 2026
Reply from ProCook - Arndale
CHERALYNNE
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
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