We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... See more
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See what reviewers are saying
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
Company replied
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... See more
Company replied
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... See more
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, United Kingdom
- 01615156449
4.8
Excellent
254 reviews
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Helpful staff
I was assisted by a very helpful member of staff who was able to confidently provide information on the differences two between two pans in various ranges.
15 May 2026
Reply from ProCook - Arndale
We're so glad to hear our staff provided confident and helpful information. Thank you for your wonderful feedback!
Reply from ProCook - Arndale
We appreciate you sharing that our staff was helpful and that we offer good quality at a fair price!
Helpful staff and quality products
Helpful staff who answer questions. Great products. Brilliant that I can now browse a store as well as the online shop.
19 May 2026
Reply from ProCook - Arndale
We appreciate your positive feedback! We're so glad our staff were helpful and that you enjoy browsing our store and online shop.
They have amazing options for cookware…
They have amazing options for cookware and electronics!
9 May 2026
Reply from ProCook - Arndale
We are so glad you enjoyed our selection of cookware and electronics! Thank you for your kind words.
Helpful sales assistant
The lady who attended to me was very helpful with advice on the size of teapot which was best for my needs, and also informed me of the guarantee if I entered my email address.
16 May 2026
Reply from ProCook - Arndale
We're so glad to hear our team provided helpful advice and informed you about our guarantee. Thank you for sharing your positive experience with us!
Arndale store
I recently visited the arndale store and was incredibly impressed by the customer service! Cam was extremely helpful in answering all of my questions and well educated on the different appliances and which would fit my need best. The store itself was very tidy and organised making my visit exceptional, I will definitely be coming back!
16 May 2026
Unprompted review
Reply from ProCook - Arndale
We're so pleased to hear you had such a positive experience at our Arndale store! We appreciate your kind words about our team's helpfulness and knowledge. It's great to know you found the store tidy and organized. We look forward to your next visit!
Reply from ProCook - Arndale
Thank you for your kind words!
The gentleman was very helpful and we…
The gentleman was very helpful and we got what we wanted very easily
9 May 2026
Reply from ProCook - Arndale
We're so glad our team helped you find exactly what you needed with ease. Thank you!
Reply from ProCook - Arndale
We appreciate your kind words.
Very knowledgeable staff,pointed me in…
Very knowledgeable staff,pointed me in the right direction
8 May 2026
Reply from ProCook - Arndale
We appreciate you sharing that our staff was knowledgeable.
The wonderful Pro Cook experience
Great products, reasonably priced and sold by an extremely helpful and knowledgeable team. 10 out of 10.
3 May 2026
Great store
Lots of variety of kitchen goods, im a chef and love to get my knives from here. Staff are always polite and have a.lovely smile on their faces.
3 May 2026
Enjoyabke
The store is set out well and the stock is varied and "different". Always enjoyable
30 April 2026
Reply from ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
The staff was very helpful i liked that…they went to the back to see if they had more pans
The staff was very helpful i liked that my thing’s were packed individually lovely customer service
25 April 2026
Reply from ProCook - Arndale
We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and that you liked your items packed individually.
ProCook staff were very helpful and…
ProCook staff were very helpful and patient in explaining different stainless steel wok on 23 April 2026. The product is of good quality and at reasonable price.
23 April 2026
Reply from ProCook - Arndale
We're happy to hear that our staff were helpful and patient in explaining the stainless steel wok. It's great to know you find the product good quality and reasonably priced.
Reply from ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Wonderful products at wonderful prices!!
17 April 2026
Reply from ProCook - Arndale
We appreciate you sharing that our products and prices are wonderful; we are so happy you enjoyed that!
Superb Cookware
Great shop, superb quality items at the right price. Would reccomend Pro cook to anyone looking for some hard wearing, well designed cooking products. Online is great, but the shop was superb for getting a feel for the quality and sizes. The staff were friendly, polite and very helpful.
21 April 2026
Reply from ProCook - Arndale
We're glad you enjoyed our shop and found superb quality items at the right price. It's great to hear that you found our staff friendly, polite, and helpful. We appreciate your recommendation!
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