Wide range of choices and reasonably priced. Very happy with the Gourmet ceramic 24cm frying pan I purchased to replace an old one I had and considering getting an additional larger one too.
Location
Switch locationBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
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See what reviewers are saying
Friendly staff. Happy to help out as I picked up the wrong pan so did a stress free exchange. I brought the stainless steel frying pan and honestly wouldn't buy any other frying pan. No need to keep c... See more
Company replied
We went to get all the stuff we needed to fill a kitchen as we've just bought our first house. I just wanted to shout out Erykah from the Bluewater store as they were so helpful and made sure we got e... See more
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, United Kingdom
4.8
Excellent
1k reviews
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The shop is set out nicely easy to see…
The shop is set out nicely easy to see items
Staff friendly and helpful
Discount on item we bought was a extra bonus
5 October 2026
Reply from ProCook - Bluewater
We're so happy to hear that you found our store layout easy to navigate and our team friendly and helpful! It is also wonderful to know you enjoyed getting an extra bonus discount on your purchase. Thank you for taking the time to share your kind feedback.
Reply from ProCook - Bluewater
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be so helpful and welcoming.
Very professional service from young…
Very professional service from young lad behind the counter at check out
3 October 2026
Reply from ProCook - Bluewater
We're so pleased to hear that you received such professional service at checkout! Thank you for sharing your wonderful feedback with us.
Extra pan needed
We bought a new set of pans in July when we changed to an induction hob. Needed another smaller pan so went in and saw what we wanted. Staff very friendly and helpful, 20% discount made it even better! Thanks
2 October 2026
Reply from ProCook - Bluewater
Thank you for sharing your experience. We are thrilled that our team was able to assist you in finding the right cookware for your new cooktop, and it is wonderful to hear that you enjoyed the great savings. We hope you enjoy using your new cookware for many meals to come!
Excellent staff service
Excellent staff service. All answers required were provided. Somewhat better choice will be helpful
2 October 2026
Shop set up is engaging with all…
Shop set up is engaging with all products in full view
Staff helpful
2 October 2026
The sales assistant was super helpful…
The sales assistant was super helpful and I left with an additional unintended purchase.
28 September 2026
Friendly staff made my visit enjoyable
Friendly staff made my visit enjoyable, also found what i was looking for
25 September 2026
Great for stocking a kitchen
We went to get all the stuff we needed to fill a kitchen as we've just bought our first house. I just wanted to shout out Erykah from the Bluewater store as they were so helpful and made sure we got everything we needed. They have such a good range of stuff and I think are well priced for items which I know are of quality as my parents have been using their stuff for years and it was great to have someone around to give us extra info as we were searching.
23 September 2026
Unprompted review
Very helpful and polite.
24 September 2026
Reply from ProCook - Bluewater
We truly appreciate your kind words! It means a lot to us to hear that you found our team to be so helpful and polite. Thank you for your feedback.
just visited Procook Bluewater and…
just visited Procook Bluewater and bought new range of cooking pot, pans etc as changing over to induction hob .Your assistance was extremly helpful , knowledgable and patient sorting out what was the most suitable for us pensioners. Erykah is a great representative for your company .
21 September 2026
Unprompted review
A very pleasant and knowledgeable…
A very pleasant and knowledgeable member of staff, only too happy to assistant me in my purchases.
23 September 2026
We were served by a young lady called…
We were served by a young lady called Shan, she had to look everywhere for the product we were after but kept us in the loop with what was taking so long and offered clear solutions to things that were out of stock. Thanks Shan
19 September 2026
We were able to purchase precisely what…
We were able to purchase precisely what we wanted
20 September 2026
A pleasure to shop there
Every time I have shopped at Pro Cook - the staff have been super helpful, super friendly and professional - just like it used to be. Good job. It's a pleasure to shop there.
19 September 2026
Staff were friendly and very helpful
19 September 2026
Always have what I need and the staff…
Always have what I need and the staff are always very helpful
18 September 2026
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