I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... See more
Location
Switch locationUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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See what reviewers are saying
We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... See more
Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford
ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... See more
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, United Kingdom
4.8
Excellent
820 reviews
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Friendly and knowledgeable staff
16 April 2026
Reply from ProCook - Castleford
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
Shopping
Staff very friendly and polite and helpful plenty of choice whatever your are looking for nice and bright in shop
18 April 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly, polite, and helpful.
The staffs knowledge wasvery good
The staffs knowledge wasvery good, they were happy to help and plass on their knowledge so I could buy the correct products.
10 April 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and helpful in selecting the right products.
Good quality goods and great service…
Good quality goods and great service from the staff. Advised on the products I was buying and new stock that would be arriving in the future that would be perfect for my kitchen. Thanks for all of your help and I will be back to the store for its reopening in June.
18 April 2026
Good range, good prices
I was looking for a couple of items but also bought some extra ones when browsing.
13 April 2026
The person serving at the counter
The person serving at the counter, was huffing and puffing when asked a few details about the product . You can clearly see from my transactions before how many products I have purchased from pro cook. I was utterly disappointed this time by the experience!
12 April 2026
All you need
Good range of products in a store with knowledgeable, friendly and helpful staff
6 April 2026
Really helpful staff
Really helpful staff. Good quality product. Pleasure to cook with. Good price.
7 April 2026
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and enjoy the product.
Reply from ProCook - Castleford
We're glad you found our staff helpful and appreciated the selection and discounts. Thank you for your positive feedback!
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Reply from ProCook - Castleford
We appreciate you sharing that our staff was excellent and that our products were quality; it means a lot to our team!
Reply from ProCook - Castleford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Really friendly and helpful store…
Really friendly and helpful store assistant who explained lower stock levels than usual due to pending refurbishment
3 April 2026
Reply from ProCook - Castleford
We're happy to hear that the store assistant was so helpful and friendly! We appreciate you bringing the stock levels and refurbishment to our attention, and we thank you for your feedback.
Reply from ProCook - Castleford
We appreciate you sharing that our customer service was excellent and our product quality was good; it means a lot to our team!
Great value knife ste
I was looking for a quality carving knife & Procook were having a clearance sale. The set was a great quality set of 6 German steel knives with a magnetic wooden block, unbelievably at more than a 75% discount - must be the bargain of the year!
2 April 2026
very helpful staff
the staff who attended us was very helpful
telling us about the sale
explain everything about the product
29 March 2026
Bought some knives for the kitchen does…
Bought some knives for the kitchen does exactly what each knife says it’s for top quality ,plus 30% discount as the shop is going to be refurbished.
31 March 2026
Reply from ProCook - Castleford
We're happy to hear that the knives meet your expectations and that you were able to take advantage of the discount. Thank you for your positive feedback!
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