ProCook - Chichester Reviews 

478
TrustScore 5 out of 5

4.9

19 North Street, PO19 1LB Chichester, GB


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Rated 5 out of 5 stars

The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.

Company replied

Rated 5 out of 5 stars

Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more

Company replied

Rated 5 out of 5 stars

My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were look... See more

Rated 5 out of 5 stars

The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more


Company details

  1. #25 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 19 North Street, PO19 1LB, Chichester, United Kingdom

  • 01243 963546

4.9

Excellent

TrustScore 5 out of 5

478 reviews

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4.9

All reviews

(478)

25,839 reviews in the last 12 months

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Rated 5 out of 5 stars

Attentive Customer service

The 2 female staff on the day escorted me to the products I was looking for.
Very polite, knowledgeable & helpful.
Products attractively displayed and all appeared to be in stock.
Good, sensible prices too.

24 July 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so pleased to hear you had such a positive experience! It's wonderful that our staff were polite, knowledgeable, and helpful, and that you found our products attractively displayed and well-priced.

Rated 5 out of 5 stars

Helpful service personnel

The service personnel while buying the item was helpful, expressive and explained store discounts.
When I came back into the store to return one of the four items I bought, the different service personnel were helpful and happy to help.

28 July 2026
Rated 5 out of 5 stars

Clean and organized

When I first walked in my impression was that the shop was very clean and organized. The staff smiled and made it feel very welcoming. When I had chosen what I wanted the staff were informative about my product.

20 July 2026
Rated 5 out of 5 stars

The assistants were helpful and polite

The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but the two in the shop were super. They both went out of their way to help and were good at offering their wares, but not pushy. I felt very comfortable and even went back a couple of hours later to buy more. The products are fun, practical and with a very affordable price range. The colours are 'delicious' and what drew me into the store. It is so clean and fresh looking inside but quite insignificant on the outside - almost a "Speak Easy" exterior one could easily miss.

17 July 2026
Rated 5 out of 5 stars

On the 13/07/26 I visited Procook in…

On the 13/07/26 I visited Procook in Chichester for the first time and was greeted by a lovely lady who helped me choose a new chopping board. The lady was polite and professional and I left the shop feeling very happy with my purchase and look forward to visiting the shop again.

15 July 2026
Rated 5 out of 5 stars

Excellent staff

Excellent staff - very helpful and fun with it! Pointed out a 3 for £10 offer which was great value so purchased the offer plus the item I went in to Pro Cook. Delighted with my purchases.

14 July 2026
Rated 5 out of 5 stars

Pro cook shop is lovely

Pro cook shop is lovely, fresh clean and great products.
I purchased a stainless steel milk frother, and a small food chopper
Very good quality on both and prices excellent,
Easy to use and store. Staff were extremely helpful. I like the fact your email is not only your receipt but your guarantee as well so no need to send off separately well done pro cook.

7 July 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so pleased you found our shop lovely, fresh, and clean! It's wonderful to hear you're happy with the quality and price of your purchases, and that our staff were extremely helpful. We appreciate your kind words about our email receipt system.

Rated 5 out of 5 stars

Great choice of equipment to suit most…

Great choice of equipment to suit most budgets. Clearly displayed in bright airy surroundings. Very helpful and friendly staff.

6 July 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so pleased you found a great choice of equipment to suit your budget and enjoyed our bright surroundings! We appreciate your kind words about our helpful and friendly staff.

Rated 5 out of 5 stars

ProCook Chichester

The shop look very good and clean and I was very impressed with what you had to sell. The man was also very helpful.

7 July 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We're so pleased you found our shop clean and were impressed with our selection! We appreciate your kind words about our helpful team member.

Rated 5 out of 5 stars

Very friendly and helpful,

Very friendly and helpful,

7 July 2026
ProCook - Chichester logo

Reply from ProCook - Chichester

We appreciate your kind words about our friendly and helpful service. It means a lot to our team to know we've made a positive impression.

Rated 5 out of 5 stars

Quality service

I was shopping for just one item, a knife case which I was shown in full and was able to make an informed choice. The salesperson was was helpful and explained the range very well. The service was very good.

2 July 2026

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