Great store very helpful staff and very friendly, the products are such good quality and very good price, we have been using this company for many years now and will continue to in the future
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A Very helpful young woman assisted us and even allowed us to leave our purchase behind the counter while we completed our other shopping. 5 ⭐️ service and friendly with it….makes all the difference... See more
Company replied
The assistant in the shop was excellent, really helpful, polite, positive and knowledgeable without being pushy. The Skillet that I bought is great but my concern now is that it is rather heavy to use... See more
As always - excellent service in the Chichester store. I don’t think I can recall any shop - and I’ve visited hundreds in my time - where every member of staff has been so welcoming, knowledgeable,... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
537 reviews
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Previous great experience.
We have been impressed with previous cookware we purchased from ProCook so decided to take thu plunge with a new set of knives.
Good offer and friendly staff helped seal the deal.
31 August 2026
Excellent customer service.
31 August 2026
Staff where knowledgeable
Staff where knowledgeable, helpful and friendly.
Got a great deal on a set of premium quality pans, so I'm very satisfied with the whole experience.
Well done guys!
27 August 2026
Nice shop with range of good quality…
Nice shop with range of good quality products. Pleasant staff too.
25 August 2026
The staff at the Chichester branch were…
The staff at the Chichester branch were great
29 August 2026
Profesional.
28 August 2026
Excellent service and top class goods…
Excellent service and top class goods worth every penny 👍
27 August 2026
Excellent customer service by the girl…
Excellent customer service by the girl in the shop. Nothing was too much trouble. Extremely helpful about lid loosening gadget, coffee mugs (only three in shelf and we wanted four, which meant a lot of extra work for her searching but she did it.) THANK YOU.
27 August 2026
Shop was very clean and not cluttered
Shop was very clean and not cluttered. Staff very helpful and welcoming but not in your face! We enjoy a look around but always leave a shop with something!!
27 August 2026
Friendly staff
22 August 2026
Lovely shop and the lady that served us…
Lovely shop and the lady that served us was friendly and helpful
24 August 2026
Good customer service
Good customer service, very helpful . I wanted 2 plates and bowls which ifound in the reduced section , plus bought a new whisk !
24 August 2026
Excellent service and products good…
Excellent service and products good value for money
24 August 2026
The shop was very busy but the staff…
The shop was very busy but the staff made a real effort to make it fun
18 August 2026
Very helpful staff with just the right…
Very helpful staff with just the right amount of attentiveness. Bright and calm store selling very good value products.
18 August 2026
My husband and I are out on our…
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were looking for a knife sharpener and a couple of knives. We had the most amazing service and we ended up buying a pizza oven spending a lot more than we thought we would and we just had the most amazing surface. I’m not sure what the lady’s name was but it was on the 18th of August in the afternoon. She was so helpful. She explained everything about certain nice that we wanted the knife sharpener which is absolutely amazing. The knives are so sharp now my husband‘s even cut his finger cause they’re so sharp still showed us on her phone about a colleague who had cooked pizza. I showed us what it looked like and she just took such a lovely time out before us, thank you very much procook
18 August 2026
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