The store in Cirencester is well laid out. I was fortunate as I was early in to the shop and the salesperson had time to explain the availability of the products that I wanted.
Company replied
Location
Switch location2-4 Dyer Street, GL7 2PH Cirencester, GB
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See what reviewers are saying
Very friendly and helpful service. Disappointed that I couldn’t use a voucher in store, but only online. However, the shop assistant as very helpful.
Company replied
Excellent customer service. We were looking at roasting tins and a member of staff came along and asked if we needed any help. She asked if we were planning to use on the hob and gave us the advantage... See more
Company replied
We have been shopping at Procook since we had an induction hob fitted. Their knowledgeable & helpful staff takes the stress out of shopping. Their good quality cookware lasts. Their kitchen utensils &... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
2-4 Dyer Street, GL7 2PH, Cirencester, United Kingdom
4.9
Excellent
621 reviews
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Very friendly and helpful assistants…
Very friendly and helpful assistants and my purchases were well wrapped and ready to be given as Xmas presents.
Will come again to procook
13 December 2025
Reply from ProCook - Cirencester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely friendly helpful staff
12 December 2025
Reply from ProCook - Cirencester
We appreciate the feedback! We're so happy our staff was helpful and friendly, and we thank you for letting us know.
Superb shop full of items you didn’t…
Superb shop full of items you didn’t even know you needed. Very helpful staff and great customer service.
11 December 2025
Reply from ProCook - Cirencester
We appreciate your positive feedback! We're so happy you found great customer service and products at a reasonable price.
Fine service.
I was served by a helpful and knowledgeable employee who was swift to greet me as I entered the shop.
9 December 2025
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear that our employee was helpful, knowledgeable, and greeted you swiftly.
What a joy to visit the Cirencester branch
Today I visited Cirencester store and Tom the manager of the shop was a delight. He knew his stuff, he was happy, friendly, chatty and professional. It’s occasions like this that makes Pro-Cook my choice to buy all my kitchen appliances, pots and pans.
25 November 2025
Unprompted review
Reply from ProCook - Cirencester
We're glad you enjoyed your experience in our store. It's great to hear that a member of our team made your visit so positive. Thank you for choosing us for your kitchen needs and for sharing your kind feedback.
Very helpful as the bowls I needed…
Very helpful as the bowls I needed weren’t out at the time
17 November 2025
Reply from ProCook - Cirencester
We're happy to hear that we could assist you in finding the bowls you needed. Thank you for your positive feedback and your time.
Good help from staff member
18 November 2025
Reply from ProCook - Cirencester
We appreciate you letting us know that our staff was helpful. Thank you for your feedback!
Very pleasant service.
18 November 2025
Reply from ProCook - Cirencester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Cirencester
We're happy to hear that you found the pan excellent during its first use! Thank you for your feedback, and we hope you enjoy it for years to come.
Really nice stock
Really nice stock, well priced and a very helpful and friendly assistant.
17 November 2025
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our stock and found our assistant helpful.
Reply from ProCook - Cirencester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Dream sales assistant
The young lady was a dream sales assistant - fitstly came to see that we were OK, then left us alone to view everything and was at hand to wrap and take our money - delightful young lady - good ambassador for you
15 November 2025
Reply from ProCook - Cirencester
We're happy to hear that you enjoyed your experience with our sales assistant. It's great to know that the service provided met your expectations. We appreciate your positive feedback.
Reply from ProCook - Cirencester
We're so happy to hear that you found our team helpful and kind. Thank you for your positive feedback; we appreciate it.
Great value and good products
Good products. Good value. Friendly and knowledgeable staff
5 November 2025
Reply from ProCook - Cirencester
We appreciate your positive feedback! We are so happy you found our products good and staff knowledgeable, and that you felt it was good value.
The shop staff are always so super…
The shop staff are always so super helpful and knowledgeable
12 November 2025
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear our shop staff were helpful and knowledgeable.
Reply from ProCook - Cirencester
We appreciate your positive feedback; we are so happy our staff was helpful!
The shop had plenty to offer
The shop had plenty to offer, a wide selection of goods, good customer service. Happy to help attitude. No push on sales. Able to browse without a problem.
5 November 2025
Reply from ProCook - Cirencester
We're so glad you found a wide selection of goods and experienced good customer service with a happy-to-help attitude. We appreciate that you were able to browse without sales pressure.
Great service as always
31 October 2025
Reply from ProCook - Cirencester
We appreciate your continued support and are so happy to consistently provide you with great service!
Reply from ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and friendly.
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