ProCook - Evesham Reviews 

1,087
TrustScore 5 out of 5

4.9

Unit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB


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Rated 5 out of 5 stars

We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... See more

Rated 5 out of 5 stars

The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more

Rated 5 out of 5 stars

Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... See more

Company replied

Rated 5 out of 5 stars

The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase... See more


Company details

  1. #25 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,087)

24,545 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful

7 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

We love shopping at ProCook at The…

We love shopping at ProCook at The Valley, Evesham. Such great staff, a good vibe, a very nice experience!!

6 May 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed your experience.

Rated 5 out of 5 stars

Staff are friendly and knowledgeable

Staff are friendly and knowledgeable. They always point out the best items and combinations to achieve value for money with multi buy deals.

5 May 2026
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Reply from ProCook - Evesham

We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that our staff is friendly and knowledgeable.

Rated 5 out of 5 stars

The girls in the shop were great

The girls in the shop were great. They let me browse on my own. All too often when shopping, the assistant/s are all over you like a rash, most disconcerting. The promotional offer was good value, most of the items that I was interested in were £9 each, with an offer price of three for £20. As yet, I've not used them, but they feel like a quality item in my hand. All in all a very pleasurable experience.

15 April 2026
Rated 5 out of 5 stars

Very helpful shop assistant

Very helpful shop assistant.
Was able to point me in the right direction for the item I wanted.

28 April 2026
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Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our shop assistant was helpful and pointed you in the right direction.

Rated 5 out of 5 stars

Assistant very helpful

Assistant very helpful, got just what I wanted.

27 April 2026
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Reply from ProCook - Evesham

We appreciate you letting us know the assistant was helpful and you got what you wanted; it means a lot to our team.

Rated 5 out of 5 stars

Pro cook is my go to place for anything…

Pro cook is my go to place for anything cooking related.
Always friendly and knowledgeable staff.
Highly recommended.

25 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that we are your go-to place and that you find our staff friendly and knowledgeable.

Rated 5 out of 5 stars

Popped into the Evesham store at the…

Popped into the Evesham store at the Valley. Really helpful staff, good quality products. Pleased with my purchase of baking trays.

22 April 2026
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Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our good quality products.

Rated 4 out of 5 stars

Staff were very efficient and very…

Staff were very efficient and very knowledgeable about the saucepan set I was buying.

18 April 2026
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Reply from ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was efficient and knowledgeable.

Rated 5 out of 5 stars

Very friendly and helpful staff who…

Very friendly and helpful staff who were able to answer my queries and advise on the products available that suited my requirements.

17 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were friendly, helpful, and able to assist you.

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