The staff are all friendly and knowledgable We realised we needed some small side plate knives but could not remember the name of the cutlery we had bought some time ago. An Assistant stated that... See more
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
We were looking for a good quality Saute Pan with lid, not too heavy and with two handles. The sales assistant was most helpful and knowledgable which made our purchase really pleasant. Overall we wer... See more
We looked round the shop at several items before purchasing a knife which was on dislay in a box, the assistant advised us which knife was the correct one for what I wanted it for. Secondly it was a m... See more
Company replied
Excellent quality ceramic saucepans and roasting trays, very helpful staff, advised me on the right products, didn't try and sell me what I didn't need. Would definitely buy from there again
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1k reviews
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We were greeted by staff as soon as we…
We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away with ideas for future purchases.
The product qualities were really good and the prices were very good. We have other ProCook products at home and we love them
30 July 2026
Helpful and friendly staff
27 July 2026
Super helpful and friendly . Great products too
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at the valley. She is so passionate and helpful
18 July 2026
Great Product But Very sharp so use the…
Great Product But Very sharp so use the piece on top of item slicing as my thumb is very sore and taken 3 days to heal and still plastered .
17 July 2026
Birthday gift
Buying a 21st birthday gift for our grandaughter. Staff could not be more pleasant or helpful.
17 July 2026
Coffee frother
Salesperson was very helpful and immediately found what we were looking for .
21 July 2026
Helpful staff
14 July 2026
A knowledgeable manager and with…
A knowledgeable manager and with personal experience of using the knife I bought, and a good quality product.
12 July 2026
Friendly staff and good prices
Friendly staff. Advised me of further offers available with my purchase. Also pleasantly surprised at prices, all very reasonable.
15 July 2026
Very helpful staff
The staff at the Evesham store were most helpful, nothing was too much trouble to help us choose an item.
14 July 2026
Very pleasant & helpful staff
Very pleasant & helpful staff
Fantastic range of products to choose from too
19 June 2026
Review The lady Sarah and her assistant Harvey…
The lady Sarah and her assistant Harvey were very helpful and knowledgeable about all of the products we were asking about. All in all a excellent service
8 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The girl assistant was very helpful and…
The girl assistant was very helpful and it encouraged us to buy
1 July 2026
Reply from ProCook - Evesham
We're so glad our assistant was very helpful and encouraged your purchase. We truly appreciate your kind words and feedback!
Reply from ProCook - Evesham
We're so glad you discovered new items and found our staff to be very helpful and friendly! Thank you for your kind words.
Very helpful staff
4 July 2026
Reply from ProCook - Evesham
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Reply from ProCook - Evesham
We're so glad you experienced very good service and found our staff to be really helpful. We truly appreciate your positive feedback!
Amazing service!!
1 July 2026
Reply from ProCook - Evesham
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
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