A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful... See more
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more
We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... See more
Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
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Very friendly and helpful staff who…
Very friendly and helpful staff who were able to answer my queries and advise on the products available that suited my requirements.

Reply from ProCook - Evesham
We had two complete sets of crockery…
We had two complete sets of crockery which are great but one of the plates has a very small chip. We emailed a photo of the plate and without any issues had a new replacement sent. Thank you

Reply from ProCook - Evesham
Attentive staff
I was interested in buying a frying pan…
I was interested in buying a frying pan just for the use of cooking eggs, I had no idea of the variety pans available for different heat sauces and temperatures. The ladies advise was brilliant. That's why I always buy kitchen equipment from ProCook
Very helpful in the store so many sets…
Very helpful in the store so many sets to choose from and found the one that would suit us
Excellent service
My much loved milk frother developed a wonky handle after 18 months daily use and it was changed for a new one without any problems. I had forgotten about the 2 years guarantee and was only expecting a replacement jug. Most impressed!

Reply from ProCook - Evesham
Staff friendly and knowledgeable and…
Staff friendly and knowledgeable and was a relaxed environment. Happy to help and had a joke with them too

Reply from ProCook - Evesham
All the staff at the Evesham store were…
All the staff at the Evesham store were without exception friendly helpful and a pleasure to deal with. The store was well laid out, very attractive great selection well done.
We look forward to useing the items purchased.
Good after sales service
Good after sales service, if you have problems with any purchases

Reply from ProCook - Evesham
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