ProCook - Evesham Reviews 

1,087
TrustScore 5 out of 5

4.9

Unit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB


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Rated 5 out of 5 stars

We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... See more

Rated 5 out of 5 stars

The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more

Rated 5 out of 5 stars

Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesh... See more

Company replied

Rated 5 out of 5 stars

The young lady who served me was excellent. Made the shopping experience comfortable and she was very knowledgable about the products, gently advising on what else I might like to go with my purchase... See more


Company details

  1. #25 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,087)

24,545 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and service

Great product and service

15 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate your positive feedback on our great product and service; we are so happy you are pleased!

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff

15 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

We needed a new set of kitchen knives…

We needed a new set of kitchen knives Very helpful and knowledgeable staff. Options explained. Highly recommend the shop at The Vale Evesham

11 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're happy our knowledgeable staff could help you find the perfect kitchen knives. We appreciate you recommending our shop at The Vale Evesham! Thanks for your positive feedback.

Rated 5 out of 5 stars

Knives and chopping board

Very helpful. Got to try knives and see how they chopped.

15 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're glad you found it helpful to test the knives and see how they perform. We appreciate your feedback and are happy you enjoyed it.

Rated 5 out of 5 stars

Knowledgeable and friendly staff member

Went in to buy a coffee machine for my wife’s birthday.
I pretty much knew which one I wanted from looking online, but wanted to look in person. I asked a few questions to which the staff member answered very well, clearly great knowledge, and she was friendly.

10 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're glad you enjoyed your experience. It's great to hear that our staff member was helpful and knowledgeable when you were choosing a coffee machine for your wife's birthday. We appreciate your positive feedback.

Rated 5 out of 5 stars

We knew what we came to buy

We knew what we came to buy. The young man who served us was extremely helpful. Allowing me to try the handles of the knives before we purchased. These were rather expensive knives but we'd heard how good they are. Almost a week after the purchase we are extremely happy with the knives we brought.

9 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're happy to hear that the young man was helpful in your purchase. It's great you were able to try the handles of the knives. We appreciate your positive feedback and hope you continue to enjoy the knives!

Rated 5 out of 5 stars

Gadgets galore

The very helpful and friendly staff member who served me. The wide range of goods some of which were on offer. A fascinating store, who doesn't love a gadget?

11 February 2026
Rated 5 out of 5 stars

Always pleased with the service and…

Always pleased with the service and products in ProCook have shopped there numerous times.

10 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that you are always pleased with our service and products.

Rated 5 out of 5 stars

Lovely shop

Lovely shop, with a lot of smart stuff. Unfortunately they don't sell what I am after, but I saw the loveliest little frying pan with a cool handle that I can put in the oven. so bought that. Brilliant.

9 February 2026
Rated 4 out of 5 stars

Was mostly a good experience

Was mostly a good experience, the lady that helped
was quite knowledgeable, however did not find the packages that easy to understand without asking an
assistant to clarify

1 February 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're glad you enjoyed your experience. We appreciate your feedback regarding the packages' clarity and will work to make them easier to understand. Thanks for your time.

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