Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... See more
Location
Switch location7-11 Princes Street, HG1 1NG Harrogate, GB
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See what reviewers are saying
The store had moved without altering contact details online. I contacted another store for advice; they contacted the store immediately - who got back to me in minutes. I asked them to put an item a... See more
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... See more
Company replied
We became fans of ProCook after acquiring a set of pans from you some four years ago. They have proven to be a really good buy and, despite daily use, are as good as the day they were delivered. We h... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
7-11 Princes Street, HG1 1NG, Harrogate, United Kingdom
4.9
Excellent
339 reviews
Asks customers to review
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Very knowledgable and helpful staff
Very knowledgable and helpful staff.
I went into procook in Harrogate to look at pans for use with our induction hob. The team member I dealt with was extremely helpful and gave great advice about the various pans available. She also ensured that the pans I was interested which were on sale were placed to one side for me as they were the last set. Very impressed with the service I received.
18 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
TOP QUALITY & GREAT CUSTOMER SERVICE
Great friendly service in Harroagte branch. Top quality products
11 January 2026
Reply from ProCook - Harrogate
We appreciate your positive feedback. We are so happy to hear that you experienced friendly service and top-quality products at our branch.
Helpful staff and good quality product
8 January 2026
Reply from ProCook - Harrogate
We appreciate your positive feedback regarding our helpful staff and good quality product; we are so happy you enjoyed them!
The staff are warm and welcoming
The staff are warm and welcoming, the store was clean and well sign posted .
11 January 2026
Reply from ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff warm and welcoming and enjoyed our clean store.
Friendly and effective service in the Harrogate store…
Friendly service in the Harrogate store with a set of knives purchased for my daughter that I anticipate to be of good quality - they have a 10 year guarantee. Colleague in store helped me to understand the different options I had and recommended a set that was good value.
10 January 2026
Reply from ProCook - Harrogate
We're happy to hear that you received friendly service in our Harrogate store. It's great to know that our colleague helped you find a good value knife set for your daughter. We appreciate your feedback and hope your daughter enjoys her gift!
Reply from ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Wonderful shoppingvexperience
Excellent product at great value and service from knowledgable, h Ed ligule and personable staff
5 January 2026
Reply from ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our excellent product, value, and service.
Great range of stock and great advice…
Great range of stock and great advice from the staff. Bought three Christmas presents there
11 December 2025
Reply from ProCook - Harrogate
We're glad you found perfect Christmas presents and appreciated our staff's advice. We appreciate you sharing your positive experience with us!
Experience was excellent
Experience was excellent, informative staff were helpful in guiding me to the correct choice of product needed
17 December 2025
Reply from ProCook - Harrogate
We're glad you enjoyed your experience! We appreciate you mentioning our informative staff and their guidance in choosing the correct product for your needs. Thanks!
Friendly helpful staff
Friendly helpful staff. Good range of products at reasonable prices. Managed to get all I wanted.
13 December 2025
Reply from ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful with a good range of products.
ProCook always delivers good quality but sensibly priced
Good quality bakeware on offer (20% off)
9 December 2025
Reply from ProCook - Harrogate
We're happy to hear that you found good quality bakeware and enjoyed the offer. Thank you for your positive feedback!
Great service
Great service - welcoming on arrival and helpful showing me where to look. Friendly staff at the Harrogate store.
12 December 2025
Reply from ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received great service and found our Harrogate staff friendly and helpful.
Very helpful staff
12 December 2025
Reply from ProCook - Harrogate
We appreciate your positive feedback. We are so happy to hear our staff was friendly, helpful, and knowledgeable. Thank you.
Everything & More than I required.
Got everything & more than I required in store. Excellent, helpful service & all at a good price.
Great choice, would highly reccommend.
17 November 2025
Reply from ProCook - Harrogate
We're happy to hear that you found everything you needed and more in our store! We appreciate your kind words regarding our helpful service and great prices. Thank you for your recommendation!
Reply from ProCook - Harrogate
We're glad the shop assistant was helpful. Thank you for your positive feedback; we appreciate it.
Reply from ProCook - Harrogate
We're happy to hear that our advice was helpful. Thank you for your positive feedback; we appreciate it!
Great products and lovely staff
10 November 2025
Reply from ProCook - Harrogate
We appreciate your positive feedback; we are so happy you found our products great and our staff lovely.
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