Bought a Wok and Frying pan from Lewes, quality is amazing we’ve had Ninja before which we were very disappointed with. We have used both of them already and are fantastic. The staff were very knowled... See more
Location
Switch location20-21 High Street, BN7 2LN Lewes, GB
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See what reviewers are saying
Excellent product (green shallow cast iron dish). Solid, well made, good looking. Lovely shop in Lewes with very helpful staff.
Purchased four matching mugs. Good quality at a reasonable price. Didn't have to wait to be served. Items wrapped and packed satisfactorily.
Company replied
Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable pri... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
20-21 High Street, BN7 2LN, Lewes, United Kingdom
4.9
Excellent
486 reviews
Asks customers to review
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Really helpful assistant explained the…
Really helpful assistant explained the differences in the cookware, enabling us to choose the product we were looking for.
11 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly helpful staff yet to try item…
Friendly helpful staff yet to try item purchased
23 January 2026
Reply from ProCook - Lewes
We appreciate your feedback and are glad our staff was helpful. We hope you enjoy the item you purchased and thank you for your review.
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our staff and products.
Great help from the store team
Great help from the store team
Delighted with my purchase
25 January 2026
Reply from ProCook - Lewes
We appreciate your positive feedback. We are so happy to hear that our team was helpful and that you are delighted with your purchase.
Very helpful and friendly staff.
18 January 2026
Reply from ProCook - Lewes
We appreciate you sharing your thoughts! We're happy you found good quality at a good price, and your feedback is valuable to us.
Amazing products and knowledgable…
Amazing products and knowledgable assistant. Great experience all around.
18 January 2026
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy you loved our amazing products and knowledgeable assistant.
quick helpful service
12 January 2026
Reply from ProCook - Lewes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Well informed and helpful staff
11 January 2026
Reply from ProCook - Lewes
We appreciate you letting us know our staff was helpful; it means a lot to our team that you had a great experience.
Helpful staff
11 January 2026
Reply from ProCook - Lewes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff were helpful
Staff were helpful. The shop is pleasant and has a good range of products.
6 January 2026
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful.
new carving knife…
I was shopping for a new carving knife and visited the Lewes store. The choice of different knives was amazing and the staff were very knowledgeable and patient, explaining the difference between knives. I will definitely be returning!
7 January 2026
Reply from ProCook - Lewes
We're so glad you found such a great selection of carving knives at the Lewes store. It's great to hear that our team members were knowledgeable, patient, and helpful in explaining the differences between the knives. We appreciate your feedback and look forward to your return!
Staff member showed us offers we hadn't…
Staff member showed us offers we hadn't spotted and saved us money. Friendly service and good products
17 December 2025
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff provided friendly service and saved you money.
Staff were helpful and cheerful,
Staff were helpful and cheerful,
Quick and easy to find items wanted, quick service on tills, very good experience.
13 December 2025
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and that you found everything quickly.
Excellent service with a smile
The two young people serving were so helpful and generous with their time. It was a delight to shop at pro cook . The quality of the goods on sale makes a trip to pro cook worthwhile and the prices are very competitive too. An excellent shopping experience.
14 December 2025
Reply from ProCook - Lewes
We're delighted to hear that the staff were helpful and generous with their time! It's great you enjoyed shopping with us and found our goods high-quality and competitively priced. We appreciate your positive feedback!
Very polite and helpful staff
Very polite and helpful staff. Pleasantly surprised at the range and prices of goods.
16 December 2025
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite and helpful and were pleasantly surprised by our range and prices.
Great shopping experience
The shop is spacious and things are easy to see and touch. The staff were helpful and relaxed.
14 December 2025
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our spacious shop and helpful staff.
Fabulously stocked shop in Lewes
Fabulously stocked shop in Lewes. Welcoming and helpful staff.
9 December 2025
Reply from ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our shop and the staff.
Very helpful and patient staff
14 December 2025
Reply from ProCook - Lewes
We appreciate you letting us know our staff was helpful and patient. It means a lot to our team, so thank you for the feedback!
Bought elite pots very inpressed heat…
Bought elite pots very inpressed heat up by and cook well , attentiff staff at Lewes
11 December 2025
Reply from ProCook - Lewes
We're happy to hear that you're impressed with your purchase and they cook well. We appreciate your positive feedback regarding our attentive staff.
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