Hugely knowledgeable and helpful staff. Personal service above and beyond including holding purchases till other shopping done. Service like this is why we need to stop online shopping and get back to... See more
Location
Switch locationUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
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See what reviewers are saying
I always buy Pro cook , good quality product at very reasonable prices. I always go to the Livingston shop rather than buy online so I can ask questions face to face and feel the items I'm looking to... See more
Company replied
Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
Company replied
Hi, I was in the store in livingstone last week looking at the dinner sets snd the staff member asked me if I needed some help, I explained that im not sure what dinner set to purchase at this mom... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, United Kingdom
4.9
Excellent
787 reviews
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Pro cook visit
What a beautiful shop and the guys who are working in there are so helpful and kind really knew their products…
21 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Livingston
We appreciate your positive feedback! We are so happy you found our staff friendly and liked our well-laid-out shop.
Good quality and good value l
Good quality and good value items. Staff were well informed, helpful and friendly. An excellent place to check out if you like medium to high end cookware.
10 August 2026
Reply from ProCook - Livingston
We're so pleased to hear you found our items to be of good quality and value! It's wonderful to know our staff were well-informed, helpful, and friendly. Thank you for recommending us, especially for those who appreciate medium to high-end cookware.
Reply from ProCook - Livingston
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Staff member was very helpful to me…
Staff member was very helpful to me when I went into shop for a set of knives.
14 August 2026
Reply from ProCook - Livingston
We're so glad our staff member was very helpful to you during your visit for a set of knives! Thank you for your kind feedback.
Reply from ProCook - Livingston
We are so pleased to hear that you are happy with both our products and their value. Thank you for your kind words!
Products easy to see on website then…
Products easy to see on website then choose in shop. Well stocked in shop and staff very helpful.
12 August 2026
Reply from ProCook - Livingston
We're so glad you found our website easy to navigate and our shop well-stocked. It's wonderful to hear that our staff was helpful during your visit!
Very helpful staff and easy to find…
Very helpful staff and easy to find what I was looking for. Was able to try my item for ease of use.Am going back for a second set
10 August 2026
Reply from ProCook - Livingston
We're so pleased our staff were helpful and that you easily found what you were looking for! We're delighted you could try your item for ease of use and look forward to your return for a second set!
The staff are very friendly and helpful…
The staff are very friendly and helpful and give an excellent service. The products are fantastic quality, we've bought several items and always go back to Procook.
6 August 2026
Reply from ProCook - Livingston
We're so pleased to hear you consistently receive excellent service from our friendly and helpful staff! It's wonderful that you find our products fantastic quality and continue to return to us.
Great customer service in the shop
Great customer service in the shop. Product is good quality too.
31 July 2026
Shop was well laid out,clean and tidy
Shop was well laid out,clean and tidy.
We found what we were looking for and the assistant was very nice and helpful. We will definitely visit the Livingston store again.
30 July 2026
Customer service was excellent
Customer service was excellent. I was buying a gift and staff were able to look at my previous orders to ensure I didn’t duplicate. Quick friendly and attentive service.
4 July 2026
Reply from ProCook - Livingston
We're so pleased to hear our customer service was excellent and that our staff were able to help you find the perfect gift without duplication! We appreciate your kind words about our quick, friendly, and attentive service.
Reply from ProCook - Livingston
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be helpful and friendly.
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