We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
Location
Switch locationUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
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See what reviewers are saying
Lovely store to shop in , very well stocked with good quality products and very knowledgeable and friendly staff, I was very surprised with her attention to the detail on the product I was interested... See more
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... See more
Company replied
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... See more
Company replied
Company details
- #25 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, United Kingdom
4.9
Excellent
753 reviews
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Just fab!
It's the one shop we always make time for visiting. So many great products at extremely reasonable prices. The staff were so incredibly helpful too. A lovely shopping experience. Thank you.
16 May 2026
Reply from ProCook - Livingston
We're so happy to hear that you always make time to visit us and enjoyed your shopping experience! We appreciate your kind words.
Really friendly and helpful member of…
Really friendly and helpful member of staff. The young man helped us pick a new carving knife.
11 May 2026
Reply from ProCook - Livingston
We appreciate you sharing your experience. We're glad our staff was friendly and helpful in assisting you with your carving knife.
Everything is easy to find and well…
Everything is easy to find and well labelled.Staff very polite , friendly and knowledgeable.
12 May 2026
Reply from ProCook - Livingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found everything easy to find and our staff helpful.
Reply from ProCook - Livingston
We appreciate you sharing that our staff was helpful and our product was excellent.
Very very pleasant and knowledgeable…
Very very pleasant and knowledgeable staff. A pleasure to shop in this store
4 May 2026
Reply from ProCook - Livingston
We appreciate you sharing that our staff was pleasant and knowledgeable. We are glad you enjoyed shopping with us!
The experience was our interaction with…
The experience was our interaction with the staff, they were great and provided all the information we needed to make an informed purchase. There was couple of humours moments which made it all the better. We made a purchase of a set of 8 Contour Kitchen Knives and were very impressed. We had done research on Which? and the staff at ProCook confirmed what we had found out.
4 May 2026
Reply from ProCook - Livingston
We're delighted to hear that our team provided such a positive and informative experience, helping you make an informed purchase. It's wonderful that you enjoyed some humorous moments too! Thank you for your kind feedback.
Great store
Great store. The staff are friendly, professional and on hand to offer advice. Great selection of products at very good prices considering the high quality. Very happy with our purchases.
2 May 2026
Looking for a specific product which…
Looking for a specific product which was available. Staff were helpful at the time of the visit.
24 April 2026
Great item's to choose from service…
Great item's to choose from service first class will be back in shop ty
21 April 2026
Reply from ProCook - Livingston
We're happy to hear that you enjoyed our selection and service! We appreciate your feedback and look forward to your next visit to our shop.
Staff were really helped us make a…
Staff were really helped us make a choice of the best cookware for us.
15 April 2026
Reply from ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff helped you choose the best cookware.
New Kitchen
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros and cons of different sets after asking how we cook. Once we had settled on what set we wanted, he mentioned that we could have free delivery on them, which saved having to carry , heavy and bulky items to the car. Overall an excellent shopping experience.
9 April 2026
Reply from ProCook - Livingston
We appreciate you sharing your shopping experience with us. We're happy to hear that our staff were helpful in explaining the different cookware sets for your new induction hob and that you were able to take advantage of the free delivery.
Customer service was really good and…
Customer service was really good and the discount was amazing on such great knives
20 April 2026
Excellent customer service
Excellent customer service. He explained what the pot was made of and the longevity, durability and if there were any hidden dangerous materials. 🤩
17 April 2026
Staff very helpful got exactly what I…
Staff very helpful got exactly what I was looking for. Always find the staff to be knowledgeable.
17 April 2026
Like the promotion of 3for £10
14 April 2026
Staff very helpful to find what we were…
Staff very helpful to find what we were looking for. Also explained each item shown.
10 April 2026
Reply from ProCook - Livingston
We appreciate you letting us know about the great purchase and our friendly, informative staff; it means a lot to our team.
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