We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
Location
Switch locationUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
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See what reviewers are saying
Lovely store to shop in , very well stocked with good quality products and very knowledgeable and friendly staff, I was very surprised with her attention to the detail on the product I was interested... See more
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... See more
Company replied
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... See more
Company replied
Company details
- #25 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, United Kingdom
4.9
Excellent
753 reviews
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Knowledgeable staff
The advice of the shop assistant was helpful and enabled us to make an educated choice when purchasing kitchen knives.
10 March 2026
Reply from ProCook - Livingston
We appreciate you taking the time to share your experience. We're so happy to hear that the advice was helpful and enabled you to make an educated choice!
Reply from ProCook - Livingston
We appreciate your positive feedback regarding our customer service.
I’ve been looking for a salt and pepper…
I’ve been looking for a salt and pepper set for a long time and found the perfect one inProcook Livingston
They look fantastic!!! I was the first to buy them as they had just arrived for sale in the shop. I have already recommended them to a friend Thank you
7 March 2026
Reply from ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good quality products and friendly…
Good quality products and friendly professional service.
3 March 2026
Reply from ProCook - Livingston
We appreciate your positive feedback. We are so happy you were pleased with our good quality products and friendly professional service.
All you needs for cooking just run and…
All you needs for cooking just run and grab what you need and staff are very helpful
3 March 2026
Reply from ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that our staff was helpful.
Found staff extremely helpful as it's a…
Found staff extremely helpful as it's a product I have never bought before
27 February 2026
Reply from ProCook - Livingston
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Reply from ProCook - Livingston
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Fantastic service and wet stone demo at…
Fantastic service and wet stone demo at Livingston.
26 February 2026
Reply from ProCook - Livingston
We're glad you enjoyed your experience and the wet stone demonstration at Livingston! Thank you for your fantastic feedback and time.
Reply from ProCook - Livingston
We appreciate your positive feedback regarding our nice staff and reliable product; we are so happy you were served well!
Customer service was very good
Customer service was very good. Taken directly to equipment required
20 February 2026
Reply from ProCook - Livingston
We appreciate you sharing your experience with us! We are so happy to hear that you received great customer service and found the equipment needed.
Reply from ProCook - Livingston
We appreciate you sharing your feedback. We are delighted to hear that you find our knives fantastic and that your experience was great.
Knowledgeable and helpful staff
Knowledgeable and helpful staff, good range of products, good value prices.
16 February 2026
Reply from ProCook - Livingston
We appreciate your positive feedback! We are so happy to hear that you liked our knowledgeable staff, wide range of products, and good value prices.
Great experience in store today!
Great experience in store today. We were hoping to find a new set of knives but with an unrealistic budget in mind. When discussing our needs with the lovely lady who worked in the store, she showed us two of their reduced sets, detailing the similarities they had with the others we liked and we were quick to grab them!
When we asked if they accepted Klarna in store, she did say she wasn't sure, but we were welcome to try our digital card. We were delighted it worked and the staff member was very enthusiastic to remember that it does in fact work in store.
We were really happy with the service in store; every member of staff we dealt with was super friendly, knowledgeable and welcoming. The knives have proven a worthy purchase too!
7 February 2026
Reply from ProCook - Livingston
We're happy to hear that you had a great experience in our store and found a knife set that fit your budget. We appreciate your positive feedback regarding our team's friendliness, knowledge, and welcoming attitude. It's great to know the knives are a worthy purchase!
Staff were very friendly and helpful
Staff were very friendly and helpful. Products were easy to find and well presented. Will definitely visit again next time I’m looking for more kitchen products.
10 February 2026
Reply from ProCook - Livingston
We're so glad to hear that you found our staff friendly and helpful, and that our products were easy to find and well-presented. We appreciate your feedback and look forward to your next visit!
A pan for every occasion
The range and quality of goods is excellent. The staff are extremely friendly and helpful. Prices are competitive and the shop is always well stocked, well laid out and spotlessly clean.
13 February 2026
Nice staff good choices very helpful…
Nice staff good choices very helpful and pleasant people
7 February 2026
Staff helped me to locate what I wanted…
Staff helped me to locate what I wanted and helped me decide what I was best for my needs
3 February 2026
Returned a frying pan which had…
Returned a frying pan which had developed an issue with the ceramic coating after 15 months. The staff could not have been more helpful and provided great advice on a replacement.
5 February 2026
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