This company were in constant contact via text and email with me throughout and before the delivery process. They let me know when they'd been scheduled to deliver by the company we used, then when t... See more
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Company details
- #7 of 33 best companies in Courier service
- #11 of 36 best companies in Courier and Delivery Service
- #10 of 37 best companies in Removals Service
- #12 of 39 best companies in Removals company
- #5 of 9 best companies in Piano moving service
- #9 of 28 best companies in Delivery Company
About Proovia Couriers
Written by the company
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contact info
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, United Kingdom
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Friendly drivers and timely delivery…
Friendly drivers and timely delivery but slightly damaged paintwork. Would have been better if the scooter was delivered in a van with a tail-lift. Only noticed after they'd left as it was pouring rain.
Polite efficient and courteous staff
Very easy system to use
Very easy system to use. Very reliable. Good communication. I have used the same courier 4 times.
Great couriers at a very reasonable…
Great couriers at a very reasonable price. Picked up my ebay item and delivered to me in Scotland. The delivery guys were excellent and carried the item into the garage for my wife.
Thanks again,
Archie
997527
997527
Excellent and patient In manoeuvring an awkward piece of furniture into our flat.
Thanks to you both
Amazing company.
Proovia has been totally professional from start to finish. I received many updates on the delivery and the item arrived well in time. I do not hesitate to recommend the delivery service. Amazing.
Excellent service and good quality gate
This was our first time using Proovia
This was our first time using Proovia. The whole process was very easy and professional. We were very impressed with the care taken with the antique furniture we asked them to courier. The customer care was excellent. We will definitely use them again. Thankyou to Chiritastefan and Lulian.
Best Service
lots of relevant up to date communication by email and phone, quick, fast and very friendly service delvery guys.
excellent service...quick transition
excellent service...quick transition, great communication and supportive.
Did an excellent job moving A bells…
Did an excellent job moving A bells fruit machine today ,… very heavy and difficult manhandling it down steps and safety rails. Could recommend.
Came on time arranged
Came on time arranged, listened to the note I left on instructions ,
Re delivery 1000468.
Re delivery 1000468.
Excellent professional service.
Lovely polite guys as always.
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