Property Stop Reviews 81

Trustworthy,reliable and prompt and efficient in answering all my questions.

We have been with Property Stop for many years, the staff have always been very helpful and respond quickly with any queries or problems we have. Highly recommend if you are looking for a property manager or to rent a property.

Property-stop has proved many times over its teams know their business, always identifying the right tenant, workperson and procedures to ensure a good tenancy from a landlord's viewpoint. I particularly like that I have dealt with the same people at the agency over several years, not having to speak to someone new continually. I recommend their down to earth and professional staff/services.

Property Stop supports us with our rental properties and has always provided excellent service. Their staff keep us well-informed and are always friendly and professional.

The staff at Property Stop have always been very responsive and helpful to responses we have had. We have used them for over 18 years and have always been very happy with their work and staff. Highly recommend if you are looking for a property manager or to rent a property.

I have used this company for the last 3 years. They found very good tenants for me. The staff are professional and friendly. Communication is good.

I have been working with Property Stop for 10 years. Their client service is excellent. They are always available and respond quickly to all my enquiries. Their advice on working through tenant issues has always been sound and in my opinion fair for all parties. I would strongly recommend them to anyone I know.

We have been with property stop for a number of years now and have been very pleased with the team of Stuart, Maizie and Tara who are always very helpful in sorting out any problems They also reply quickly to any queries.

I have used Property Stop for quite a few years. They are very professional, helpful and efficiently. I can't recommend them highly enough.

These guys have let my properties for me over the last 25 years and have been fantastic throughout. They are a great sounding board if an issue arrises and are able to come in with the correct 'fix' whenever needed. The new letting process is made easy and i am lucky enough to never get voids based on the management of PS. I can't recommend Stuart, Paul, Esme, Maizie and the whole team enough. Thanks guys!

I have been very happy with Property Stop over the past few years. I can recommend them without hesitation if you are looking to rent.

I would recommend Property Stop to anyone without hesitation. The team are extremely helpful, friendly and professional. They go above and beyond to help with any queries. Having my property rented with them gives me great peace of mind.

I have been with property stop 25years and they are very professional and honest I am very happy with their service

There were so many issues in the time we rented with Property Stop, but I'll just highlight a couple as I feel like they're important for people considering renting through this company as we found the service quite dishonest.

One thing we were told on viewing is we were allowed to hang art on the walls as long as we filled the holes and touched up the paint on leaving. We filled in the holes and requested the exact paint colour several times in which they claimed the landlord wasn't responding. I then said I'm happy to buy what I thought would be the closest match if they aren't willing to tell us the paint colour and they recommended we didn't do this. They then took money from our deposit because of this.

Secondly and most importantly they asked if we wanted to extend our tenancy which we agreed to a 6 month extension. 2 weeks before the date of renewal they send us the new agreement to sign which had an increased monthly rate. We responded and said we were not informed of a price increase and we were told it was non-negotiable. So we therefore stated that because we were not informed we no longer wish to go ahead with the extension of the agreement.

They ended up saying we didn't give them a months notice (how would this be possible if we're only informed of the increase 2 weeks ahead of the renewal) and they took our entire deposit through these dishonest methods which we feel were completely unfair. So be careful if you do choose to rent through Property Stop.

On top of this we requested something be fixed and it wasn't so we had to get someone in to fix it ourselves, we could only use the internet provider for the building which left us without internet for about a month (not ideal considering we work from home and we spent loads on hot spotting the date from our phones), and the window didn't' fully close which we continuously mentioned and they didn't fix so the property was freezing some months and cost us a fortune on bills. So realistically not only did they take our full deposit but we also had to spend a lot of money on all the other issues.

Great company to use use as your letting agent if you are a landlord. Great communication and respond to you very quickly. At the end of a tenancy they re-marketed the property quickly to find a new tenant. Looked after my interests as a landlord when a tenant vacated and left the property in an undesirable condition.

I would certainly highly recommend the management services of Property-Stop. It has been a pleasure to deal with them over the past several years. All staff consistently respond to requests and enquiries promptly and have been very helpful and professional, leaving me free of concerns. I would say Property-Stop have exceptional commitment to service and go above and beyond. Special thanks to Stuart, Tara and Maizie.

As a current client of Property Stop, I cannot speak highly enough of the service they offer. What sets them apart is the level of professionalism that they adopt in all areas of their work. Richard, Jill, Esme et al are always available to help, offer expert advice and to suggest solutions to all property related issues.

Best letting agency I have experienced. They are very organised and professional. They were very helpful and responsive to emails. When we had issues with the boiler in the property, a staff at Property Stop was able to help us resolve it.

We have always had a very good relationship and service from all the staff at Property Stop. Tanya and Maizie during our tenants stay in our property and Stuart was very helpful in settling the cost of getting the property up to standard when the tenants recently left. All our questions were answered promptly and professionally. Very good service all round.

We appointed Property Stop as letting agents for our rental portfolio of 40 flats in 2019, they have provided a high standard of service to us for the past five years.

Property Stop's staff are helpful and polite, nothing is ever too much effort.

We have had no qualms recommending Property Stop when we have received enquiries we could not fulfil; they have always been proactive in helping people we have recommended them to.