Protyre Autocare - Ashford The Parade Reviews 

1,640
•
TrustScore 5 out of 5

4.8

The Parade, Orbital Park, TN24 0HT Ashford, Kent, GB

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Rated 5 out of 5 stars

Turned up at 1pm for my appointment to have two front Bridgestone Potenza Sport Evo Tyres fitted. My front tracking was also carried out and I had a phone call to say my car was ready for collection j... See more

Company replied

Rated 5 out of 5 stars

A happy cheerful greeting on my arrival. Offered tea & coffee. I was called as soon as my car was ready as promised. Great customer service, I’ve used this particular Protyre numerous times over th... See more

Company replied

Rated 5 out of 5 stars

The assistance and help given to me at very short notice when I came from work and found I had a flat tyre, the lads at the shop were happy to get me sorted before they finished for the night which I... See more

Company replied

Rated 4 out of 5 stars

On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted... See more


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • The Parade, Orbital Park, TN24 0HT, Ashford, Kent, United Kingdom

  • 01233 500444

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,640)

33,081 reviews in the last 12 months

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Rated 3 out of 5 stars

I dislike your pricing system.

I dislike your pricing system.
I e. One price on the website, and a higher price in store. Had to quire it to get the price advertised on line .
Very wrong

18 May 2026
Protyre Autocare - Ashford The Parade logo

Reply from Protyre Autocare - Ashford The Parade

Dear Barry Baldry,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashford The Parade branch has not been a positive one for you on this occasion due to the price.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Booked an air con re -gas for my 15…

Booked an air con re -gas for my 15 year old micra. Amazing offer under £50. Excellent communication text and email. Booked for following day. Amazing customer service. Made ever customer feel like they mattered, nobody was left waiting. Finished within the hour. Well done to your team.Thank you for wonderful service.

1 May 2026
Rated 4 out of 5 stars

On the whole the service was very good

On the whole the service was very good. However, I would have preferred a mechanic explained exactly what work as carried out. Two new tyres had to fitted which considering two new tyres were fitted a year ago by Protyre what would n their opinion was the cause.

4 May 2026
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Protyre recently. I was away from home when I got a flat tyre, which could have been really stressful, but the team were incredibly kind and helpful from the moment I arrived. They sorted my car out straight away, with no hassle at all.
Their professionalism and willingness to help made a big difference, especially given the situation I was in. It’s reassuring to know there are still businesses that genuinely care about their customers. I wouldn’t hesitate to recommend them to anyone in need of quick, reliable service!

22 April 2026

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