Protyre Autocare - Bishops Stortford Reviews 

2,631
•
TrustScore 5 out of 5

4.9

Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB Bishops Stortford, Hertfordshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

"We'll always repair a tyre rather than replace it if we can." Words that saved me £150, when I'd mentally prepped for the worst. As ever, fast to book, prompt to book, and pragmatic about the fi... See more

Company replied

Rated 5 out of 5 stars

Connor and the Team were brilliant in sorting out a tyre/wheel issue. It was towards their closing time but enabled us to take the car in, with the assistance of the AA. The job was carried out the ne... See more

Company replied

Rated 5 out of 5 stars

I would never go anywhere else ! Trustworthy , kind , professional and understanding . Always looking for the best price for you . Colin is a legend . Stays calm even when he us clearly rushed off... See more

Company replied

Rated 4 out of 5 stars

always accurate and attentive staff and a good service but I had to wait a while as were short staffed on the day. Its a shame there are no extra options like valve service etc available when buying t... See more


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB, Bishops Stortford, Hertfordshire, United Kingdom

  • 01279 466466

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,631)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Another great customer service…

Another great customer service experience, very helpful, informative, understanding and fitted me in at short notice - thank you

13 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Nicky​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were really helpful and fixed my…

They were really helpful and fixed my tyre quickly, staff great, seevice great and price great!

19 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are excellent each time I…

The staff are excellent each time I have been in treated very well cannot fault all of the team

19 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Alan​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Connor and the Team were brilliant in…

Connor and the Team were brilliant in sorting out a tyre/wheel issue. It was towards their closing time but enabled us to take the car in, with the assistance of the AA. The job was carried out the next day with such efficiency. Won't hesitate to use them again.

13 October 2026
Unprompted review
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Anne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and friendly helpful…

Great service and friendly helpful staff.

12 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy and helpful service.

Speedy and helpful service.
excellent staff

14 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Dear Susan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, so we are delighted to hear that you experienced prompt assistance and top-quality care from our team at our Bishops Stortford branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very good service

Very good service. Thanks

14 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Vitaliy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and efficient as always

Friendly and efficient as always - arrived early and the team fitted the tyre on time and without fuss - could not be happier

14 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Jamie​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service was cool and they were very…

Service was cool and they were very helpful. And good in what they do

14 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Paschal,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nice people

Nice people, good service

14 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Lynda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

booking process was smooth

booking process was smooth
staff were lovely polite and very honest and professional
I will be using them again
and will encourage others to do so
thank you 😊

14 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really efficient and helpful.

Really efficient and helpful.

12 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Helen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service. Always honest about what is needed and don't try to oversell. Been going here for years for all our cars. Very reasonable on pricing.

12 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Josh​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Trustworthy garage

Trustworthy garage. Great staff very professional.

7 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Catherine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great value and friendly staff

I’m very impressed with the service from Steve and his team in the workshop. A full service and MOT at a very reasonable price (certainly a big saving from what BMW main dealers charge..!)
Colin the manager was also very helpful and i am happy to highly recommend them.

29 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Marco,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Informed what needed doing parts must…

Informed what needed doing parts must have come early as completed by lunchtime

5 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Isabel​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The gentlemen at your front desk was…

The gentlemen at your front desk was excellent & very helpful, definitely use your services again for tyres.

2 October 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Evans​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Connor and staff were honest

Connor and staff were honest, upfront and helpful the whole time. They were easy to speak to over the phone and explained everything clearly. They helped me find the best tyres for me within my price range.
I definitely recommend them and will be using them regularly.

30 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Timothy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

The guys were great but unfortunately…

The guys were great but unfortunately they forgot about my car and had to wait over a hour to finally get them to do the car which they very kindly discounted the price as a good will gesture so thank you the reception staff guy was very friendly and was very apologetic

30 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Dear Augun Halil, 

We appreciate you taking the time to share your experience. We are truly sorry for the extended wait you encountered. We're glad our team was able to address the situation and that you found our team in centre friendly and apologetic. We value your feedback and are always working to improve our service.

If you have any questions or require any assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Always good honest service

Always good honest service

30 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Lisa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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