İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
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42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more
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After having an issue with a Groupon Voucher. Protyre management was able to resolve a issue i had regarding regas my car aircon unit . Very satisfied with the response I receive and Happy with Prot... See more
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The guy at reception was extremely helpful and knew the answers to everything I asked..the tyre change was quicker than I expected…..overall an excellent job and I’ll be back when I next need tyres…👍... See more
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42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
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I booked and paid online for 2 new tyres to be fitted at 11am. Arrived early as advised ....however, was told due to personal reasons, one fitter had to leave. I know things happen, but was nearly 2 hours later when left!!! Was, however, kept informed and young man on desk very apologetic.

Reply from Protyre Autocare - Bournemouth
Very accommodating with a short notice appointment for new tyres to make the car safe on the road. Great communication. I used an online booking to make use of a voucher code.
Keep getting a pressure in tire error went to Pro Tyre and they advised that the front driver side is slashed and irreparable- although I just replaced the exact front Tyres 3 months before that. I was advised I need to replace the tyre and than was told my back Tyres are worn as well and needed placing too. Why would they put the new Tyres on the front as my car is a front wheel drive I honestly don’t know and will most likely go elsewhere for Tyres in the future

Reply from Protyre Autocare - Bournemouth
The thoughtfulness of all who work at Protyre is very good , no one could be better than them which is why I go back every time I need tyres even for just putting air in them cos they know what they are doing.
Great service and good value for money. I have used these guys a few times and have never let me down!
I had a winter check at Bournemouth protyre. It was great and the staff are fantastic. Thank you so much.
Again I have reason to be reporting here.
Just had a Pirelli Pzero fitted to BMW 435 and made a point of mentioning tyre pressures.
The new tyre had totally different pressure to the others.

Reply from Protyre Autocare - Bournemouth
Fitted me in immediately. Had the tyres in stock and all done within one hour. Pricing reasonable. Can't ask for more. Excellent coffee as well!!
Brad was professional and careful not to mark my rims, which had never had tyres replaced before.
Very efficient service. Polite staff and I wasn't waiting too long. Highly recommended
Joey was really helpful. He looked after us and everyone else who came through the door. He was on the ball the whole time. He was also very kind.
An excellent front of house man!! And excellent service. The waiting area was cosy and the hot chocolate was delicious!
I will definitely recommend you.

Reply from Protyre Autocare - Bournemouth
Customer service at store is great, range of coffees offered, very nice. But time organisation is a disaster. Showed up for a booked time to be told they don't have tyres I have ordered. Rebooked for couple of hurs later. Showed up again and waited 1.5 hours for service to be done. That's why only one star.

Reply from Protyre Autocare - Bournemouth
Solved a difficult problem expertly. Very pleased.😁

Reply from Protyre Autocare - Bournemouth
Tyres fitted fine by this outfit two months ago BUT two tyres went down on my 83 year old mother in laws car. We booked her in for a free tyre check and it was suggested by the centre after inspection that they just needed inflating. A week later two tyres went down again so we took the tyres off and both had screws in. Clearly Protyre had no interest in helping and sent us away with two screws, one in each tyre, which was exceptionally dangerous and not appreciated at all! Won’t return to this garage.

Reply from Protyre Autocare - Bournemouth
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