İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more
Company replied
Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
Very helpful. Got an air con regas, which unfortunately did not fix my air con as they found my air compressor has died. However, they removed the gas and confirmed a full refund would be processed. N... See more
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42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
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Tyres fitted fine by this outfit two months ago BUT two tyres went down on my 83 year old mother in laws car. We booked her in for a free tyre check and it was suggested by the centre after inspection that they just needed inflating. A week later two tyres went down again so we took the tyres off and both had screws in. Clearly Protyre had no interest in helping and sent us away with two screws, one in each tyre, which was exceptionally dangerous and not appreciated at all! Won’t return to this garage.

Reply from Protyre Autocare - Bournemouth
I used the website to book and got a great deal on Pirelli tyres. Fitting was simple as usual and I definitely like the quietness of the better tyres.
Went in for 4 new tyres only to be told that I needed a new exhaust as well as it had a crack in it and was blowing. Took it to another garage for a second opinion and was told there was nothing wrong whatsoever with the exhaust! Desperate attempt at upselling!

Reply from Protyre Autocare - Bournemouth
Great lads at charminster,working there and very quick at seeing too my vehicle even though they were very busy.
Very friendly and professional. Great communication and did a great job
Really helpful and friendly staff who managed to squeeze me in, meaning I was sorted before going home. Great service. Thank you!! ☺️

Reply from Protyre Autocare - Bournemouth
Had a tyre puncture and as found issue whilst garaged chose to jack up car and just take the wheel only to PRotyre Bmth.
Staff member at reception said can do pm of that day and would call. I did have to call them though as heard nothing near closing time. They sorted it then. Good job, £35.

Reply from Protyre Autocare - Bournemouth
The staff was approachable and helpful. They offered what I wanted. The service was quicker than they promised and everyone was professional from the beginning till the end.
Your lovely manager,again.
Very polite, friendly and a smile, no job too hard for him, didn't make me feel like I'm walking into a Mans environment.
Well done and thank you Simon
I noticed at 16.30 that I had a rear slow tyre puncture.
I went along to my local Protyre in Charminster and received the most amazing service from start to finish.
I have never seen such a clean reception area.
ordered on line 4xtyres offered a slot at 14.30 attended and driving away at 15.00 great service courteous and efficient.can definitely recommend.

Reply from Protyre Autocare - Bournemouth
Disappointing wait.booked in for an 8:30 inspection although vehicle wasn’t looked at until 9:10 so your customer booking times are way out.The garage wasn’t busy so you can’t use that as an excuse.apart from that all good.
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