Protyre Autocare - Bristol Church Road Reviews 

1,477
•
TrustScore 4.5 out of 5

4.6

27 - 31 Church Road, Lawrence Hill, BS5 9JJ Bristol, Bristol, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Great service, easy to book online, order what you need and turn up at date and time job done. Informed of any issues found and asked about how to move forward.

Company replied

Rated 5 out of 5 stars

Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... See more

Company replied

Rated 5 out of 5 stars

I have been a customer with them for a long time by now and I can say that as of the publishing of this review I have never really had an issue with them. Very honest and trustworthy garage and ev... See more

Company replied

Rated 5 out of 5 stars

Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, United Kingdom

  • 0117 9540123

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,477)

34,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt reliable service.

I have used this company and garage before. I found the level of service to be very good. I understand that their wish not to get involved in an insurance claim for a damaged tyre is too time consuming.However the price I paid was higher than I expected.

23 February 2026
Rated 5 out of 5 stars

Good job done

I always use Protyre.
I like the people, although like so many in the service motor trade they struggle to get & retain staff. The tyre fitting is always good, no wheel damage and good balancing.

18 February 2026
Rated 5 out of 5 stars

Exceptional service …

During my visit the fitter went above and beyond the normal expectations of service offered, would 100% recommend to any other potential customers

12 February 2026
Rated 4 out of 5 stars

4 stars

I went for MOT, unfortunately failed, however the service provided was Just good, because they couldn’t fix the issue as they were running short of staff , otherwise would’ve given a bit better review! Thanks !

11 February 2026
Rated 5 out of 5 stars

Great service

Great service

2 February 2026
Protyre Autocare - Bristol Church Road logo

Reply from Protyre Autocare - Bristol Church Road

Dear Mike Brooks,

Thank you for your review!

We’re so pleased to hear you received Great service at our Bristol Church Road branch.

Your feedback means a lot to us, and we’re glad we could assist you efficiently.

We will look forward to welcoming you again in the future ,

Kind regards
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

You charges an exorbitant £102 to…

You charges an exorbitant £102 to adjust the front headlamp beam as an MOT failure on my car.

19 January 2026
Protyre Autocare - Bristol Church Road logo

Reply from Protyre Autocare - Bristol Church Road

Dear Customer,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Genuine care

Thanks to Dave and the team at Pro-Tyre, Lawrence Hill Bristol for the care in fitting new Pirelli PZERO PZ5 to my mint condition Forged alloys..
Dave was kind enough to show me the Pirelli approved tool he used that removes all backing weight material without any risk of damaging the wheels.
It's the little things that matter - this saved me significant time when I took the wheels off later that day to clean and ceramic treat.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

I feel cheated because the garage…

I feel cheated because the garage didn't inform me about the additional fee for the mot retest before the test started. I strongly do not recommend it.

8 December 2025
Protyre Autocare - Bristol Church Road logo

Reply from Protyre Autocare - Bristol Church Road

Dear Mr Kaszycki ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bristol Church Road  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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