Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more
Company replied
Location
Switch location27 - 31 Church Road, Lawrence Hill, BS5 9JJ Bristol, Bristol, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... See more
Company replied
Excellent service at Pro Tyre Bristol today. The fitter Chad was very helpful and professional and a credit to the company. I won't go anywhere else!
The Protyre staff were excellent, agreeing to book my car in for MOT and brakes work at very short notice after I couldn't get the car in anywhere else.
Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Bristol Church Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, United Kingdom
- 0117 9540123
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Bristol Church Road
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked an MoT here for the first time
Booked an MoT here for the first time, excellent service, done in an hour, brilliant price and very friendly helpful staff, will definitely be back again!
29 August 2025
New tyres
Chose Protyre after poor service elsewhere, impressed by allocated time slots (and prices / offers). Ordered two tyres to be fitted and managed to get the first appointment on a Saturday morning. Very professional and friendly greeting from staff and the car was being worked on within 10 minutes.
23 August 2025
Unprompted review
5 star performance!
Staff were pleasant and helpful. AC re-gassing was undertaken within the hour and couldn’t fault the service provided👍🏽
13 August 2025
Reply from Protyre Autocare - Bristol Church Road
Hello A. Hendricks,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
The colleagues at the Church Rd branch…
The colleagues at the Church Rd branch in Bristol all seem to really get on with each other, care about what they do and care about giving a good service. Much appreciated.
13 August 2025
2 tyres changed, over 2hrs
I was expecting a quick and short visit on my lunch break with a pre booked slot. However on arrival I was told would be done within the hour, I thought ok not rapid but reasonable. 2hrs 20mins later my two tyres had been changed. Not a great service
6 August 2025
Reply from Protyre Autocare - Bristol Church Road
Dear Dave,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
all ways good and helpful .tyres fitted…
all ways good and helpful .tyres fitted in no time at all .coffee machine and waiting area in need of an upgrade carpet well worth a sort too. but over all my go to garage.
8 August 2025
The price of traking is very expensive…
The price of traking is very expensive tonus raxi drivers
6 August 2025
Reply from Protyre Autocare - Bristol Church Road
Dear Mr jeele ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bristol Church Road branch has not been a positive one for you on this occasion due to the price.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Bristol Church Road
Dear Steve, west country,
We appreciate you sharing your positive experience! We're delighted to hear that you found our service at our Bristol Church Road branch polite, informative, and recommend us.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.