Very good service suggested most cost effective route to solving TPMS issue. Very good value, particularly if you want your tyres checked between purchases
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Went into Exeter (marsh Barton) with a screw in the tyre. Although they were fully booked they bent over backwards to get me back on the road. Great staff with excellent customer service. Well d... See more
Company replied
Good service once we arrived without an appointment, price of new tyre unchanged from previous visit. However, spent 20 minutes on hold using website number and a further 10 minutes on hold on another... See more
Excellent service. Fast, friendly and even though I agreed to a 4 wheel alignment and was ready to pay. My car wasn't in a condition to do so and I wasn't charged any extra.
Company replied
Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
4.8
Excellent
2k reviews
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Always really helpful at Protyre Marsh…
Always really helpful at Protyre Marsh Barton Exeter. Fair prices and fast service.
14 October 2026
Reply from Protyre Autocare - Exeter
Hello Ed,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant kind helpful staff!
What a kind helpful member of staff Chris is.He was definitely my knight in shining armour today. My emergency warning for low tyre pressure came on and I thought I had a puncture. Although he couldn't give me an appointment today he checked my tyre pressures, reassured me there wasn't a puncture, said it was safe to drive and said the low pressure was probably due to potholes. He was right. I got home safely. I'll continue to use Pro Tyres and warmly recommend them for their helpful knowledgeable staff. THANK YOU!
10 October 2026
Unprompted review
Reply from Protyre Autocare - Exeter
Hello Mike,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff
Very helpful staff , very good in explaining and their approach is very professional but also friendly.
9 October 2026
Reply from Protyre Autocare - Exeter
Hello Nikolina,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They managed to fit me in to make sure…
They managed to fit me in to make sure I made my delivery shift. Great customer service and really appreciated 👍
7 October 2026
Reply from Protyre Autocare - Exeter
Hello Seb,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fitting set of all weather tyres
Excellent advice given regarding the choice of tyres. Ease of making an appointment to have them fitted.
Good communication on the day.
Only one small point, key for removing wheels was not put back but left in the car, but overall a very positive experience.
29 September 2026
Reply from Protyre Autocare - Exeter
Dear Mrs Esser,
Thank you for taking the time to share your positive feedback!
Customer service is extremely important to us, and we take pride in ensuring it is the best it can be for all our customers. We are delighted to hear that you were happy with the advice provided, the easy booking process, and the clear communication throughout your visit at our Exeter branch.
We also appreciate your note regarding the wheel locking key. Feedback like this helps us improve our attention to detail, and we will remind our team to ensure all tools are placed back in their proper storage locations after service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Highly recommend
Friendly, professional, courteous, trustworthy, honest and helpful, all staff, prices reasonable
5 October 2026
Reply from Protyre Autocare - Exeter
Hello Jacqueline,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter
Hello Mrs Smith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff at the Exeter branch are always…
Staff at the Exeter branch are always helpful and friendly, give usful advice and options when required
2 October 2026
Reply from Protyre Autocare - Exeter
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Although I made an error with my tyre…
Although I made an error with my tyre selection, the staff resolved this perfectly for me.
28 September 2026
Reply from Protyre Autocare - Exeter
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great place for tyres
Good place for tyres, good pricing and helpful friendly staff. Unfortunately I had to return because one tyre had a slow leak and tracking not quite right. Staff were very apologetic, refunded the tracking and fitted another tyre with valve leak sorted. Highly recommend them.
30 September 2026
Helpful over the phone
Helpful over the phone. Made the process easy and were friendly. Even gave the dogs a treat 😄. Thanks
23 September 2026
Reply from Protyre Autocare - Exeter
Hello Trev,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Chris and his team were exceptional
Chris and his team were exceptional! I needed a new set of tyres on my motorbike with little notice, and Chris found both tyres and fitment at a good price. The technician found an unrelated problem with my brakes and took the time to very clearly explain what the problem was and what was needed. I left Protyre feeling very pleased with the service and the price, and would totally recommend them.
30 September 2026
Reply from Protyre Autocare - Exeter
Hello William,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I ordered Michelins that to be…
I ordered Michelins that to be delivered the following day but they did not arrive. Had to accept dunlops. Fitting, balancing tracking took two and a half hours. Otherwise personal service was good.
30 September 2026
Reply from Protyre Autocare - Exeter
Dear Roger Burt ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion due to tyre delivery failure.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Efficient Professional Service
Efficient, professional and friendly. My go-to tyre specialists.
30 September 2026
Reply from Protyre Autocare - Exeter
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service thank you
Brilliant service thank you - I left my old tyre there not realising it’s standard practice for the garage to scrap them. They went and found them for me. Super helpful guys, cheers.
28 September 2026
Unprompted review
Reply from Protyre Autocare - Exeter
Hello Tommy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked for service and MOT
Booked for service and MOT - managed to accommodate a full disc and pads change too at short notice. Staff, as always, friendly, chatty and helpful. Thanks :)
23 September 2026
Reply from Protyre Autocare - Exeter
Dear customer,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always go above and beyond to help.
16 September 2026
Reply from Protyre Autocare - Exeter
Dear Reuben Glossop,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Exeter branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Exeter
Hello Bill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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