Protyre Autocare - Exeter Reviews 

2,175
TrustScore 4.5 out of 5

4.7

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB


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Rated 5 out of 5 stars

Visited without an appointment as I had a flat tyre and they were so helpful in seeing me right away. I also booked another appointment with them to check wheel alignment. Very helpful staff and great... See more

Company replied

Rated 5 out of 5 stars

Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more

Company replied

Rated 5 out of 5 stars

The team contacted me after I had issues with my air-conditioning. While a specific fault was not found, it could not be fixed, but I was kept informed all the way by Craig, and I know he tried his b... See more

Company replied

Rated 5 out of 5 stars

Was recovered to the Exeter branch today having got a large piece of metal in my tyre!! The staff couldn’t have been nicer and even managed to squeeze me into an earlier cancellation than the booked t... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #23 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom

  • 01392 412610

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,175)

32,780 reviews in the last 12 months

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Rated 5 out of 5 stars

Protyre is my go to place to get my…

Protyre is my go to place to get my motorbike tyres done. Each time I go I get greeted by the friendly team, bike goes straight in and comes out with a new set of shoes! In an hour both tyres are done, and I’m on my way. Couldn’t recommend them enough, Exeter Marsh Barton protyre is the best around!

8 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Luca,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

Excellent service that you can rely on.

6 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and honest

Very helpful and honest. Good customer service and nice cool waiting room in which they were happy for my dog to wander around and enjoy the water provided. Thanks, would definitely use you again!

3 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mrs Hems,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best tyre service

Proper advice on tyres. Ordered and fitted with a smile and perfection with two days. Use Protyre every time for my Corsa or my AMG SL63. Brilliant thank you.

6 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Robert​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

no email receipt or quote for service

no email receipt or quote for service

6 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear  will lepper,

Thank you for your feedback . We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service, very knowledgeable friendly staff. Great price for MOT and service.

3 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team efficient service and all…

Great team efficient service and all that it very high temperatures
Well done PRO tyre

3 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Elly​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Was recovered to the Exeter branch…

Was recovered to the Exeter branch today having got a large piece of metal in my tyre!! The staff couldn’t have been nicer and even managed to squeeze me into an earlier cancellation than the booked time to let me continue my day and stop me from being stranded! Thank you so much!

3 July 2026
Unprompted review
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Emma,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Makes all the difference :)

1 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Claire,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Just a professional experience from…

Just a professional experience from start to finish I thankyou .

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

You say exceptional,I agree,the guys at…

You say exceptional,I agree,the guys at Exeter are and always have been since I have used them many times in the past 6/7yrsand are always very pleased with the results.very friendly so helpful,informative and thorough.
I will always go to ProTyre whenever I have to,nothing ever seems to be a problem for them,great service!

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Scrivens,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Tina,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre go above and beyond to try and…

Protyre go above and beyond to try and put things right when things don't go according to plan. excellent service will definitely return.

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Allen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Joanne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Very happy.

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Wotton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New tyres

Friendly helpful and efficient staff.

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a seamless check in and great…

Always a seamless check in and great service and I was looked after well

15 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear Chantel Summers,

We truly appreciate your wonderful feedback!

We're so pleased to hear you had a seamless check-in and great service at our Exeter branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Staff went above and beyond to get my…

Staff went above and beyond to get my tyre sorted on the same day.
The staff I spoke to were really lovely, great sense of humor.
They told me it could take an hour but it took less time.

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear Ms Hollis,

Thank you for sharing your positive feedback!

We are delighted to hear that our team at our Exeter branch, went above and beyond to assist you and that you appreciated their friendly service and efficiency.

We are glad we could sort your tyre quickly.

Thank you.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care -Protyre

Rated 5 out of 5 stars

Excellent service

Wanted my air con degassed before the heatwave. They got me in on the same day! Superb! Many thanks

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Clark,

We're so glad we could help with your air con on the same day! We appreciate you choosing us.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent!

Staff are excellent: positive, polite and well informed. Great pricing and fast turnaround. Great job well done! Thanks guys!

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Hardwick​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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