Protyre Autocare - Exeter Reviews 

2,188
TrustScore 5 out of 5

4.8

5 Trusham Road, Marsh Barton, EX2 8NW Exeter, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊 Tbh i g... See more

Company replied

Rated 5 out of 5 stars

The experience was straight forward and the guy on the desk was an angel! I cannot remember his name (sorry) but he wrote me a full report for the car. I only booked a 30 min slot but need more time... See more

Rated 5 out of 5 stars

Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more

Company replied

Rated 5 out of 5 stars

Visited without an appointment as I had a flat tyre and they were so helpful in seeing me right away. I also booked another appointment with them to check wheel alignment. Very helpful staff and great... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom

  • 01392 412610

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,188)

33,455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was recovered to the Exeter branch…

Was recovered to the Exeter branch today having got a large piece of metal in my tyre!! The staff couldn’t have been nicer and even managed to squeeze me into an earlier cancellation than the booked time to let me continue my day and stop me from being stranded! Thank you so much!

3 July 2026
Unprompted review
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Emma,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Makes all the difference :)

1 July 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Claire,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Just a professional experience from…

Just a professional experience from start to finish I thankyou .

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

You say exceptional,I agree,the guys at…

You say exceptional,I agree,the guys at Exeter are and always have been since I have used them many times in the past 6/7yrsand are always very pleased with the results.very friendly so helpful,informative and thorough.
I will always go to ProTyre whenever I have to,nothing ever seems to be a problem for them,great service!

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Scrivens,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Tina,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre go above and beyond to try and…

Protyre go above and beyond to try and put things right when things don't go according to plan. excellent service will definitely return.

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Allen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Joanne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Very happy.

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Wotton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New tyres

Friendly helpful and efficient staff.

29 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a seamless check in and great…

Always a seamless check in and great service and I was looked after well

15 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear Chantel Summers,

We truly appreciate your wonderful feedback!

We're so pleased to hear you had a seamless check-in and great service at our Exeter branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Staff went above and beyond to get my…

Staff went above and beyond to get my tyre sorted on the same day.
The staff I spoke to were really lovely, great sense of humor.
They told me it could take an hour but it took less time.

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Dear Ms Hollis,

Thank you for sharing your positive feedback!

We are delighted to hear that our team at our Exeter branch, went above and beyond to assist you and that you appreciated their friendly service and efficiency.

We are glad we could sort your tyre quickly.

Thank you.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care -Protyre

Rated 5 out of 5 stars

Excellent service

Wanted my air con degassed before the heatwave. They got me in on the same day! Superb! Many thanks

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Clark,

We're so glad we could help with your air con on the same day! We appreciate you choosing us.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent!

Staff are excellent: positive, polite and well informed. Great pricing and fast turnaround. Great job well done! Thanks guys!

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Mr Hardwick​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Kind and helpful

Kind, polite and helpful when I had tried many garages to fix my tyre as needed to get to London urgently without luck.
They went out of their way to fix the situation as quickly as possible even though I was not a customer of theirs. Will use them again without hesitation.

16 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Sally,

We appreciate you sharing your positive experience. We are happy to hear that our in centre team was able to assist you quickly and efficiently with your tyre issue, especially given your urgent travel plans. We look forward to welcoming you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Lads did me proud yet again

Lads did me proud yet again! Cheers all at pro tyre Exeter!

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Gavin,

We are so glad to hear this! Thank you for your kind words and continued support. We appreciate your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good people

Doing five star job

24 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello,

We're glad you enjoyed your experience. Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great experience from start to finish.

Great experience from start to finish.
Required motorcycle tyre and knew I would be passing on my way south, I phoned ordered my rear tyre and booked a time slot.
I arrived 3 hours early as was prepare just to collect new tyre, however one of the fitters (apologies forgot name ), offered to fit. 10mins later I was back on my way, after discussing enduro mousses.

I can’t recommend high enough

Cheers guys
( I had fun with my mousses)

10 June 2026
Unprompted review
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy website to use,ordered tyres &paid…

Easy website to use,ordered tyres &paid online.Arrived at Protyre on date & time arranged job finished within 30 minutes 👍

22 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Kieth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They are always very professional and…

They are always very professional and look after their customers well. I have used them for years.

22 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello George​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extra helpful and informative.

I made a query about my car not connected with the service required. The receptionist was extra helpful and informative. I wish I noted his name

18 June 2026
Protyre Autocare - Exeter logo

Reply from Protyre Autocare - Exeter

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Exeter branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look