Protyre Autocare - Fareham Russel Place Reviews 

1,508
•
TrustScore 5 out of 5

4.8

Russell Place, Fareham, PO16 7SE Fareham, Hampshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The team were very helpful and upfront regarding new problems that they found, and then showed me. We were notified about how long the work going to take, allowing us to go and do other things, and wa... See more

Company replied

Rated 5 out of 5 stars

I ordered a tyre online and got an appointment for the following afternoon, I arrived for my appointment but unfortunately my tyre hadn't arrived. I sat watching TV and drinking free coffee waiting fo... See more

Company replied

Rated 5 out of 5 stars

My car had its MOT and needed new tyres, which were booked in to do a couple of days later. As always everyone is friendly and knowledgeable and always offer a variety of appointments. They always tel... See more

Company replied

Rated 5 out of 5 stars

I visited Protyre Fareham on 5th-6th October for an MOT and service and was very pleased with the experience. Jason was friendly and kept me updated throughout, so I always knew where things stood... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom

  • 01329 220743

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,508)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, very honest and helpful

2 November 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Mrs Wallace,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The team were very helpful and upfront…

The team were very helpful and upfront regarding new problems that they found, and then showed me. We were notified about how long the work going to take, allowing us to go and do other things, and was then notified when the work was completed.

28 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Mr Bielawski,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Superb and friendly service

Superb and friendly service

30 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT test

very good effective service and even put a bulb in for free to pass my MOT. Been using them for years!

30 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Theresa​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I ordered a tyre online and got an…

I ordered a tyre online and got an appointment for the following afternoon, I arrived for my appointment but unfortunately my tyre hadn't arrived. I sat watching TV and drinking free coffee waiting for my tyre, but unfortunately it was really late. The manager put a more expensive tyre on my car so I wasn't waiting any longer and only charged me for the budget tyre I'd ordered. Excellent customer service 👏.

21 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt friendly service

Prompt friendly service. Easy to book online, comfortable waiting area and good customer service. Been using them for years now and would recommend.

28 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Emily​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were excellent.

23 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Aaron,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Competitive prices

Competitive prices. Friendly, helpful and knowledgable staff.

28 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

28 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Susan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Never had any issues with Pro tyre

Never had any issues with Pro tyre .
Quick and polite.

26 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Clear communication,good customer…

Clear communication,good customer facing staff.Promp service repairs.

26 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Brian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Repair

Great service and made me a coffee thanks for all your help

26 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Tony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Vehicle service

First class highly efficient all round service-thank you

21 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book and pay online

Easy to book and pay online. Done within an hour while I waited.

21 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Ms French,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Harrison,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As usual excellent service from Fareham…

As usual excellent service from Fareham Protyre, Friendly staff and good rapport with clients

19 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Davinia​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff very helpful and polite

Staff very helpful and polite

19 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great staff make this place

Great staff make this place. Helpful, professional, amiable, caring. You feel they are genuinely doing all they can to help you and resolve any problems with your vehicle.
Really great team.

19 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Kevin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing and very fast service

Amazing and very fast service. I was given great advice about how to get my car to the garage (with a slow puncture)

When it arrived they took care of us, gave us drinks while we waited and then fixed my car for the most affordable price.

They could have charged me for a new tyre but didn’t.

The knowledge is always top notch and they always get me in quickly.

15 October 2026
Unprompted review
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My car had its MOT and needed new tyres too

My car had its MOT and needed new tyres, which were booked in to do a couple of days later. As always everyone is friendly and knowledgeable and always offer a variety of appointments. They always tell you exactly what you need to have done and why and if possible offer different prices (tyres) so you can keep things as affordable as possible. I fully recommend the Fareham garage to others.

14 October 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Anna,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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