Protyre Autocare - Fareham Russel Place Reviews 

1,426
TrustScore 4.5 out of 5

4.7

Russell Place, Fareham, PO16 7SE Fareham, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... See more

Company replied

Rated 5 out of 5 stars

I always go to Protyre in Fareham as they are a very helpful and polite team. I have always been satisfied with the service they provide and never had any reason to complain. They are very competitive... See more

Company replied

Rated 5 out of 5 stars

Great service, very friendly and approachable, made me feel at ease and explained in detail all aspects of the repairs that were needed on my car to get through mot. Would 100% recommend

Company replied

Rated 5 out of 5 stars

Great effort by Protyre team to accommodate our 6m Campervan. Although there was some initial confusion around the tyre pressures and suitability/selection of tyre for the van. Big shout out to Luke... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom

  • 01329 220743

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,426)

33,964 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and good value

Excellent service and good value

26 November 2025
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always go to Protyre in Fareham as…

I always go to Protyre in Fareham as they are a very helpful and polite team. I have always been satisfied with the service they provide and never had any reason to complain. They are very competitive regarding price, too.

10 August 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Glyn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A job well done

A job well done. Regassed my Aircon on my Jaguar. Took about an hour. Now I am cool; shame I cannot move my TV to the car. I could sit in comfort then. lol
Thank you, Protyre staff. Very satisfied customer. Will definitely use again.

5 August 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, very friendly and approachable, made me feel at ease and explained in detail all aspects of the repairs that were needed on my car to get through mot.
Would 100% recommend

28 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional in every aspect

Very professional in every aspect. Everything explained very clearly. Staff very helpful and respectful. I highly recommend.

5 August 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Mr Payne​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My go to centre for tyres

My go to centre for tyres, tracking, MOTs and the like.

3 August 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Engine warning light

I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and returned the car to me same day. They also kept me informed of progress throughout. Once again Protyre provided excellent service.

30 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Robert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

It was quick and efficient.

It was quick and efficient.
Staff explained the tracking system and what my results meant.
Thank you

3 August 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Brian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Campervan Tyres

Great effort by Protyre team to accommodate our 6m Campervan. Although there was some initial confusion around the tyre pressures and suitability/selection of tyre for the van. Big shout out to Luke (tyre fitter) for reassurance and sound advice.

28 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Patrick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were able to fit the tyres…

They were able to fit the tyres immediately I called in to enquire.
Polite chap at the desk.

29 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear Jill,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers.

We are delighted to hear that you are happy with the service you received from the team at our Fareham Russel Place branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always a pleasure to work with these…

Always a pleasure to work with these guys,professional and courteous

10 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello,

Thank you very much for leaving us this 5-star review. We always strive to ensure our customer service is the best it can be, and we are delighted to hear you are happy with the service you received. We appreciate your business and hope to see you again. .

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service

27 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A fast professional service ,from the…

A fast professional service ,from the moment I entered. No salesman trying to sell me what I didn’t need just ,an efficient accurate accessment of my needs

27 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Scott​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

100% recommendation

I’m always extremely happy to use Protyre Fareham. The staff are friendly, extremely helpful and very knowledgeable. Most importantly I feel I can trust their advice and would recommend them 100%.

24 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Gerry,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A/C recharged with Gas from the Protyre…

Positive customers support from responsive customers support manager. Thanks

18 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Dear Plamen Marinov, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick

Quick, easy , efficient. Squeezed me in at moments notice after I forgot my mot had expired. Didn’t try to sell me anything I didn’t need. Will go back there.

22 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Haddon​,

We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The crew there are always so cheerful…

The crew there are always so cheerful and polite. They never assume you don’t know about something when they explain it and don’t ever sound condescending when they do. Always helpful and honest!

13 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Samantha,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

thanks very much

22 July 2026
Protyre Autocare - Fareham Russel Place logo

Reply from Protyre Autocare - Fareham Russel Place

Hello Wojtas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look