The team were very helpful and upfront regarding new problems that they found, and then showed me. We were notified about how long the work going to take, allowing us to go and do other things, and wa... See more
Company replied
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I ordered a tyre online and got an appointment for the following afternoon, I arrived for my appointment but unfortunately my tyre hadn't arrived. I sat watching TV and drinking free coffee waiting fo... See more
Company replied
My car had its MOT and needed new tyres, which were booked in to do a couple of days later. As always everyone is friendly and knowledgeable and always offer a variety of appointments. They always tel... See more
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I visited Protyre Fareham on 5th-6th October for an MOT and service and was very pleased with the experience. Jason was friendly and kept me updated throughout, so I always knew where things stood... See more
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Company details
About Protyre Autocare - Fareham Russel Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom
- 01329 220743
4.8
Excellent
2k reviews
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Reply from Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Sandra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt Service
Prompt Service, Courteous staff and excellent aftercare. Would continue to use them for our motoring needs.
23 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Dear Jean LeBrun,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham Russel Place branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Have used protyre for a few years now…
Have used protyre for a few years now for my MOT always excellent service quickly done at the stated time and everything explained if any advisories.
23 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Clive,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was booked in for tyres and MOT
I was booked in for tyres and MOT, offered a tracking check which turned out my tracking was way out of limits. Despite the lack time available the tracking h was done the same day and it’s like driving a new car. Drew’s customer service was second to none.
14 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Jeanette,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Russell Place
Protyre in Russell Place, Fareham. Staff were great. Very knowledgeable and gave good solid advice. Didn’t feel pressured to buy extras which is really refreshing. Thank you guys.
23 September 2026
Unprompted review
Reply from Protyre Autocare - Fareham Russel Place
Dear Karen,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that our team at our Fareham Russel Place branch, provided knowledgeable advice and a refreshing experience without pressure.
We pride ourselves on excellent service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Amanda,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Ian,
Thank you very much for leaving us this 5 star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Fareham.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic as always!!
Fantastic as always!!
You simply cannot fault this garage and its team. They always go out of their way to be helpful and are always friendly. They will do their best to fit you in and accommodate your requirements.
21 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Have always used Protyre
Have always used Protyre - the service is what is says on the label and the staff are always professional and knowledgeable! Keep up the great work !
7 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I had all my tyres changed a month ago…
I had all my tyres changed a month ago and were so happy with the service I decided to have my mot with them. They were friendly and very efficient, it was also easy to book online at a time and day that suited me and got £10 off for booking early. I'm so glad I took my car there and will be using them from now on.
16 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Pamela,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The team at Protyre were very…
The team at Protyre were very professional completed my mot in timescales they predicted I would have given 5 stars but for the inordinate time I was on the phone trying to book my retest over 40 mins and no one picked up the phone they must lose a lot of business
16 September 2026
Great Service
Jason was superb as was the staff fitting the tyres. Felt welcome to the site and service was excellent and tyre prices competitive especially as this was for my motorhome.
Only downside was not being able to have tracking done. This was due to size of Vehicle.
16 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Danny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
great service nice friendly staff
14 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Ray,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional Service
Exceptional advice, guidance and service. I wouldn't trust anyone else with my tyres, having been with them for over 20 years.
9 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful gave good advice and saved…
Very helpful gave good advice and saved us from an expensive mistake
9 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Mr P Barber,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our service and advice are of the highest quality for all our customers, and we are delighted to hear that we could assist you and prevent a costly error. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Alerted me to tracking issues following…
Alerted me to tracking issues following a tyre blowout on the motorway, potentially saving me significant expense in the future.
9 September 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Terry,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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