Exceptional advice, guidance and service. I wouldn't trust anyone else with my tyres, having been with them for over 20 years.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... See more
Company replied
I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... See more
Company replied
The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... See more
Company replied
Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Fareham Russel Place
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, United Kingdom
- 01329 220743
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The guys at Fareham sorted my air con…
The guys at Fareham sorted my air con in my mini countryman and did a great job fast and efficient thanks
3 July 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pro tyre pro ‘customer service and satisfaction ‘👍🏼👏👏
Easy to find ,Parked quite easily , I was welcomed as I walked in to reception by name, very efficient but also very friendly and cheery service , absolutely no complaints .
Didn’t have to wait long but went for a walk into town .Car was as clean when I picked it up as I had left it and again , a very efficient and friendly service and a professional explanation of the mot recommendations and a cheery send off , spot on !!!
26 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and funny staff and…
Very friendly and funny staff and price was very reasonable thanks
26 June 2026
Easy to book MOT online
Easy to book MOT online - competitive price, and carried out efficiently on arrival. Friendly, informative and helpful staff.
26 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Pete,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Kent,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Front wheel alignment - which escalated!
Took the car for a wheel alignment following replacement of front lower suspension arms for an MOT. Protyre technician advised that an outer CV boot was split and a track rod end cover was split - my suspicion is at least one of those happened during the MOT repair 13 days earlier.
I agreed the Protyre repair quote and the work was done the same day. Using the car after collection I could see the steering wheel wasn't centered and the car tracked slightly left.
I returned to Protyre to have the alignment checked and a technician said he couldn't correct the issue as the track rod was seized and it had a split in the cover. After some investigation (fortunately Protyre take photos of vehicle faults identified) it was established that the track rod end they originally identified as needing replacement and which I paid for wasn't replaced - instead another part had been changed.
The Manager (Drew) arranged for the track rod to be replaced with no further labour charges (I also asked for the opposite track rod end to be done and very fairly didn't charge labour for that either).
Whilst it took 3 visits to get the tracking done in the end, I feel the mistake was dealt with quickly and fairly - thank you.
24 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Clive,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great price for MOT
Great price for MOT, replaced my bulbs at no extra cost and retested on the spot, would recommend, friendly staff as well.
22 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Charles,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great guys all very helpful I go there…
Great guys all very helpful I go there every time and need advise ,and always for my M O T and service on the car .
19 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Julie,
Thank you for sharing your positive feedback! We are delighted to hear that our in centre team consistently provides helpful advice and excellent service for your MOT and car servicing needs. We appreciate your continued trust.
Best regards,
Eddie
Customer Care - Protyre
Excellent customer service
Excellent customer service, kept regularly informed on what was happening with my vehicle.
Completed when promised with minimum inconvenience.
Big thank you to Jason, Drew and the team at Protyre Autocare.
Highly recommend
15 June 2026
Unprompted review
Reply from Protyre Autocare - Fareham Russel Place
Hello Jason,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always go there to get new types as…
Always go there to get new types as required and now for my m,o,t good service and don’t feel pressured to have work done, thanks
3 November 2025
Reply from Protyre Autocare - Fareham Russel Place
Hello Alan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always at a…
Excellent service as always at a competitive price point
15 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff very helpful and friendly
Staff very helpful and friendly, efficient service and good prices.
12 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Jill,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, nice front of house staff and my car was ready on time. Will definitely be returning to Pro Tyre Fareham ⭐️⭐️⭐️⭐️⭐️
1 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Jacqueline,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Bryan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Fareham Russel Place
Hello Mr Anderson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great selection of tyres at the size I…
Great selection of tyres at the size I needed. Very quick service. Staff were all very nice. If need tyres I will definitely check them out again.
3 June 2026
Reply from Protyre Autocare - Fareham Russel Place
Hello Abel,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.