Protyre Autocare - Ferndown Ringwood Road Reviews 

1,966
TrustScore 5 out of 5

4.9

Ringwood Road, West Moors, BH22 0AD Ferndown, Dorset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had two tyres replaced (good discount vs one tyre) and asked for wheels to be rotated. Competitive price and work undertaken at the time booked online. Had spoken to the Manager (Chris?) the day befor... See more

Company replied

Rated 5 out of 5 stars

Excellent service yet again for service and mot from team pro tyre @ west moors under the leadership and management of Chris Machem. Nothing too much trouble and friendly honest advice given at all st... See more

Company replied

Rated 5 out of 5 stars

Good evening. I live in Ferndown and I always take my old Mercedes to the garage near me (Protyre), post code BH22 0AD. At this garage there is an exceptional mechanic (Tom), very nice and attentiv... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Chris and the team. I needed a few bits of work done as advisories after my MOT, and they fitted me in as soon as possible and carried out the work in a professional and hassl... See more

Company replied


Company details

  1. #9 of 23 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

About Protyre Autocare - Ferndown Ringwood Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom

  • 01202 855450

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,966)

34,004 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good, honest service

Booked my appointment for a free check on my tyre pressure monitors via the website, which was easy to do. Manager and staff were straight on it whilst I enjoyed complimentary coffee in their clean, tidy, comfortable and friendly waiting area. Manager did me a generous discount deal on replacement of four ( which I knew were necessary). Free tyre check and written report which assured me that I wouldn’t need to replace any tyres for another 5000 miles ( when I was expecting and ready to replace all four! ). I shall return to them for that when the time comes. Great job and thoroughly recommend this branch of Protyre!

28 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Miss Hewitt,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had my day time light warning come on…

I had my day time light warning come on , Halfords ,said that they could not fix it. It had to be on a ramp. So again I had to go to protyre at Ferndown ( Westmoors) booked in for the next day. Job done also had my air conditioning done . Thanks

29 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Gary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great price and dealt with swiftly

Great price and dealt with swiftly. Nice waiting area with attentive staff. Even the customers with dogs get doggy treats. Very happy

29 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service on the day it was needed

Great service on the day it was needed. They even had the Job done before the scheduled time.

29 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Payne​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I have used this Protyre branch for…

I have used this Protyre branch for several years and for several different jobs. In every case they have proved to be efficient and, in my view, good value for money. I shall continue to use their services for the forseeable future,

29 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Jeff,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish sourced 4 hard to get tyres for a usa pick up truck they arrived the very next day at a good price fitted and bakanced

29 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Dear Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown Ringwood Road branch .

We are pleased we could source the tyres you needed so quickly.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Great price, great choice, great team fitting. Happy to recommend and would use again

27 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Karen,

We would like to thank you for sharing your feedback regarding the excellent service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful and friendly staff and…

Very helpful and friendly staff and provided excellent service.

27 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mrs Knott,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New tyres

Quick, efficient and friendly service (and the coffee was nice!).

27 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent all round service

Excellent all round service. Reception efficient and tyres fitted within five minutes of appointment time. Good value too for premium tyres.

27 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Mascall​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job well done.

Helpful, efficient staff. Job was dealt with in good time.

27 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Jennifer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Always helpful and give appropriate advice.

27 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Stanley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great there’s, thank you !!

23 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mrs Thompson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Definitely recommend

Chris was really helpful. Really speedy tyre replacement and happy to match the online price which is where I have been caught out before

Would recommend them to anyone

20 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Gary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful

Timely, helpful and responsive.

24 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They saw me promptly with a problem…

They saw me promptly with a problem with my exhaust and made it safe for me on the day as I needed the car then booked me in the next morning for a new one, very helpful and friendly.

22 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Sue,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommended

Hi, I have never had anything other than first class service in the several years I have used this facility. Highly recommended.

18 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look