Great customer service, nothing is too much trouble. Advise given but nothing is pushed onto you. Cost of parts are reasonable, this is the 3rd time I have used Pro tyre and I highly recommend them.
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See what reviewers are saying
Very helpful, unfortunately the tyres I needed were not available until the Monday as it was a Friday afternoon I went so had to wait until then. Then it was all sorted
The staff are extremely helpful. The service was perfect. I just cannot fault anything. The advice give on which service I should select was perfect. The price of the service was excellent - second to... See more
Company replied
The Cheriton branch managed to fit me in at short notice to check puncture - and ordered the required tyre for the Friday after NY Day which was duly fitted in the booked 11 am slot booked. Very ple... See more
Company details
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
4.9
Excellent
1k reviews
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Reply from Protyre Autocare - Folkestone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
good personal service
7 September 2026
Reply from Protyre Autocare - Folkestone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and Polite
Prompt, patient and professional attention for new tyre fitting appointment.
New tyres fitted and wheels rotated front to rear as requested.
31 August 2026
Reply from Protyre Autocare - Folkestone
Dear Graham Ward,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that you received prompt, patient, and professional attention for your new tyre fitting appointment, and that the team completed the requested wheel rotation.
We are always happy to help!
we will look forward to welcoming you again in the future at our Folkestone branch.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Folkestone
Hello Mr Wilson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good price and service.
26 August 2026
Reply from Protyre Autocare - Folkestone
Hello Andrew,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team in centre and found our pricing competitive.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Folkestone
Hello Jacqueline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient staff
Friendly and efficient staff. Started my car early and did a good job. I have used this company before and I will be using them again.
29 July 2026
Reply from Protyre Autocare - Folkestone
Hello Mrs King,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Good speedy service and advice
21 August 2026
Reply from Protyre Autocare - Folkestone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and professional staff.
Helpful and professional staff.
Work completed quickly to a good standard.
21 August 2026
Reply from Protyre Autocare - Folkestone
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Competitive tyre prices - seen on time
Courteous and efficient staff
Easy to use website
Tyre prices were equal to, or better than, the usual online suppliers
Have used this company often over the years
19 August 2026
Reply from Protyre Autocare - Folkestone
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service
Good customer service, work was done on time, cheaper options for the work were given
19 August 2026
Reply from Protyre Autocare - Folkestone
Hello Kathleen,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good Price and fitted Next Day
Good price , air conditioned reception area and the tyres were fitted quickly the day after I ordered them .
13 August 2026
Reply from Protyre Autocare - Folkestone
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helped when I changed appointment,did…
Helped when I changed appointment,did the job quickly and efficiently .
*****
12 August 2026
Reply from Protyre Autocare - Folkestone
Hello Mr Wilson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Jason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always
Always use them for my cars wont go anywhere else
10 August 2026
Reply from Protyre Autocare - Folkestone
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked online very easy and managed…
I booked online very easy and managed to get the next day, so very pleased with that. Very pleasant man who booked me in. Left the car with them went for coffee then back and was all finished and ready for me. Brilliant job done.
27 July 2026
Reply from Protyre Autocare - Folkestone
Hello Katrina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, reception friendly, work carried out in a professional manner.
5 August 2026
Reply from Protyre Autocare - Folkestone
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Folkestone
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
One little hitch that was sorted
I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and job completed It was out of their control but soon got sorted
22 July 2026
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